McGovern Hyundai of Brockton

Dealt with James. He was great! Whole dealership was fantastic to deal with. Goodbye from them again fantastic to deal with. Goodbye from them again More

This dealership took a HOLD ONLY check for a suv not on their lot. When I found a better deal on my trade and purchase they held my deposit for 64 days. It took several attempts to reclaim my $500.00 dep their lot. When I found a better deal on my trade and purchase they held my deposit for 64 days. It took several attempts to reclaim my $500.00 deposit. More

Excellent, smooth purchase! 2022 Ioniq SE, Hybrid - she’s a beauty! 100% Rocked it! A+ a beauty! 100% Rocked it! A+ More

Sales and service were great! I bought a used 2017 Mustang for my daughter. Danny in sales made me and my family feel special and well taken care of. Rest assured the great experience continued after Mustang for my daughter. Danny in sales made me and my family feel special and well taken care of. Rest assured the great experience continued after the sale where they made sure eveything was 100% before it left the dealership and Tim (runner) made out-of-state registration go extremely smooth considering DMV is torture! And when had mechanical issue few weeks later Kevin in service took care of it immediately and went out of his way to make sure it got fixed! Very impressed and would definitely recommend McGovern Hyundai!!!! More

Fred was great. Always listened to our needs and communicated clearly and explained the purchase process and reviewed the options of the vehicle and was courteous and professional. Tha staff also p communicated clearly and explained the purchase process and reviewed the options of the vehicle and was courteous and professional. Tha staff also polite and very professional. A nice place to purchase your new vehicle. More

I went to McGovern Hyundai today to look at and possibly purchase a new 2021 Hyundai Sonata N Line. Colson Pierre met me at the door and showed me the N Line they had on the lot unfortunately that one had a purchase a new 2021 Hyundai Sonata N Line. Colson Pierre met me at the door and showed me the N Line they had on the lot unfortunately that one had already sold. He then told me he could get another one by the weekend. He presented me with the terms for the deal, which were better than any dealership I had visited so far. We negotiated a deal and signed paperwork to get the car there. Overall I had a great experience at McGovern Hyundai today. I would highly recommend them to anyone who is looking for a new car. More

Professional and knowledgeable of the Cadillac Escalade.. Although we could close the deal I would certainly recommend your dealership and rate you 5 stars out of 5. Although we could close the deal I would certainly recommend your dealership and rate you 5 stars out of 5. More

Go elsewhere if you’re looking for responsiveness and straightforward communication. My initial experience at McGovern was fine. I came in to drive a Palisade and the staff was helpful. My sales rep was straightforward communication. My initial experience at McGovern was fine. I came in to drive a Palisade and the staff was helpful. My sales rep was friendly and polite. They didn't have a Palisade in stock (understandably, demand is high) but said they should have one in a week or two. We negotiated a price and a trade value for my current vehicle; it took a lot of haggling. It went steeply downhill from here. Over a period of TWO MONTHS, my sales rep reached out to me only twice. I called him many times in search of updates, news, anything, but he never answered the phone and his voice mailbox was always full so I couldn't leave a message. I had to wait and hope he'd call me back. Every time it was the same thing: 'oh, nothing yet, but we're getting a new allocation in a few days so I'll let you know' and once 'I think I have a Palisade for you!' but there was never any follow-up after these allocation arrivals, and no Palisade, ever. Eventually I gave up. I went to another Hyundai dealer and had the exact car I wanted in 2 days (including the time it took them to swap with another dealer). Don't waste your time at McGovern. Check dealer ratings and go somewhere else. (Incidentally, the second dealer's guess was that McGovern was able to sell the Palisades they were getting at a higher price to other buyers, so they did. If that is the case (maybe it is, maybe it isn't), McGovern shouldn't have agreed to a price they wouldn't honor, and they should have communicated that instead of stringing me along for 2 months.) Bottom line: awful customer service and NOT a trustworthy dealer. More

I received superb service at my latest visit at Hyundai McGovern. I was shopping around for my first car with help from Clyde. We was able to find something that was both affordable and reliable. The whole McGovern. I was shopping around for my first car with help from Clyde. We was able to find something that was both affordable and reliable. The whole process would have been very overwhelming if Clyde wasn't there to help facilitate the deal. More

My wife brought a brand new car less than 2 weeks ago and it was brought in for service twice. The first time they told her nothing was wrong like she didn’t know what she was talking about. This time I drov it was brought in for service twice. The first time they told her nothing was wrong like she didn’t know what she was talking about. This time I drove it and the same thing happened. $140 in towing and Uber costs later and we have no car. Their service stinks. If they even tried to offer something to ease the stress I wouldn’t be here. Nothing. Now my wife will be missing work in the morning to take care of this. Avoid this dealer like the plague. And if McGovern runs all their businesses like this avoid all of them. More