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McGovern Hyundai of Brockton
Brockton, MA
634 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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634 Reviews of McGovern Hyundai of Brockton
July 29, 2024
Pleasant and courteous service. Made appointment online. However, there is a glitch in the system that it doesn’t sync with their iPads when you arrive at dealership. Nevertheless, Made appointment online. However, there is a glitch in the system that it doesn’t sync with their iPads when you arrive at dealership. Nevertheless, I was processed in a timely manner upon arrival. More
by JMC
Employees Worked With
Gabriel
July 25, 2024
Coming to this service center is truly never a dreaded moment. The service advisors, especially Anthony are so prompt, kind, and have my best interest at heart. I know the service I’m going to get from th moment. The service advisors, especially Anthony are so prompt, kind, and have my best interest at heart. I know the service I’m going to get from them and the mechanics are always gonna be top notch! More
by pbeckner12
Employees Worked With
Anthony Densman
June 13, 2024
Purchased a 2024 Hyundai Tucson Convenience SEL AWD from Thomas Cook. So far love the car. He was a very good salesperson. Not at all pushy. I told him that I wanted to go home and figure out how I wante Thomas Cook. So far love the car. He was a very good salesperson. Not at all pushy. I told him that I wanted to go home and figure out how I wanted to pay for the car and he was fine I came back the next morning. I feel like I received a fair price on my trade in and the discounts. Nice riding car and I hope I have good luck with it. Feel like I received a fair interest rate on the money that I did borrow. Finance department a little overbearing with the extended warranties but I ended up purchasing the Long-Term Powertrain Wrap so I have a 10 year warranty. I printed my registration that Thomas Cook emailed and went back to the dealer to get my sticker. Kat waited on me and I asked her for the website so I could print my Vehicle Inspection Report and no problems I went home and printed it. So far so good. More
by JLOUK11
Employees Worked With
Thomas Cook
March 07, 2024
I came to McGovern to purchase an Elantra, and worked with Allan Palmer. Sales Allan was a great salesman to work with, he was friendly and personable, worked quickly and efficiently to get my deal with Allan Palmer. Sales Allan was a great salesman to work with, he was friendly and personable, worked quickly and efficiently to get my deal put together, and put up with my haggling with good humor. I ultimately moved the deal $2,000 all in the value of my trade. Allan never tried to be high pressure, but he stood his ground and made me work for the extra money, something I enjoy but might put off those who don't love to haggle. Once we shook hands he kept me entertained while we waited for F&I, made sure my car was ready for delivery, and emailed me my registration to save me a trip. Finance I worked with Dan for finance, the experience was pretty typical. I was offered Tire & Rim, gap insurance and extra warranty. I declined, but did have to reiterate that more than once. It was not a high pressure experience, but it was less relaxed than the car deal itself. Delivery The car was freshly cleaned and ready for pickup the day I came in for paperwork. Allan offered to answer any questions, but acquiesced that I probably knew the car better than him. Which honestly, I do kind of appreciate. My experience with McGovern was positive, and I plan to return to the for service going forward. Hopefully my experience with service is as good as with sales. More
by JamesC
Employees Worked With
Allan Palmer
October 24, 2023
My Overall Rating The First Time Was A 1 Star,If I Could Give This Dealership A Negative Star I Would,I Bought A Used Jeep Wrangler,IT Had So Many Problems I Had To Trade It In Within A Year To Another Deal Give This Dealership A Negative Star I Would,I Bought A Used Jeep Wrangler,IT Had So Many Problems I Had To Trade It In Within A Year To Another Dealership,My Wife And I Fought Tooth And Nail For 8 Months To Get Some Of Our Extended Warranty Money Back,They Lied And Lied To Us,Sent Us Through Hoops To Get OUR Money Back,They Give Car Dealerships A BAD Name More
by dannyb63
Employees Worked With
Colson Pierre
July 22, 2023
Basically ruined my life, leased at 2017 Hyundai Santa Fe in March 2020. It was in the shop every single month from June 2020 until beginning of 2022 and I have all documentation to prove. I paid over $7,000 in March 2020. It was in the shop every single month from June 2020 until beginning of 2022 and I have all documentation to prove. I paid over $7,000 in 3 years on that vehicle and the check engine light remained on for 2 consecutive years. As soon as my extended warranty ended I was told I could do an oil consumption test which started at $500 and could have ended well into the thousands. I had to pay out of pocket for the rentals moving forward because that warranty no longer covered anything. So paying for transportation , on top of paying my monthly bill, on top of paying for the parts and services received. Molly was the tech and although she was nice face to face she completely screwed me. The car just stopped operating one day and 4 garages could not figure it out. I look a huge hit and did a voluntary repossession. They did nothing to try and accommodate or assist me. Beware of this place, beautiful building, gorgeous vehicles hindsight and a whole cesspool of a mess to clean up financially, emotionally, mentally, mentally, mentally, and again, mentally. More
by ms.collinstm2
Employees Worked With
Rob and Molly
March 24, 2023
The dealership was fine overall. My experience with Brittany started off okay, but once the sale was made, she seemed to have completely moved on even though I was still in the proce My experience with Brittany started off okay, but once the sale was made, she seemed to have completely moved on even though I was still in the process of getting my paperwork submitted and registration sorted. She was very unresponsive when contacting her and when I said I was coming in to pick up paperwork, she was not there and never let me know. More
by z.t.richards8
Employees Worked With
Brittany, Ricky
February 01, 2023
If you don't give in to, they're high pressure extended warranty sales they will delay submitting sales paperwork to Hyundai finance causing your first payment to be late. warranty sales they will delay submitting sales paperwork to Hyundai finance causing your first payment to be late. More
by jjlonzi
Employees Worked With
Douvante Tavares
