McGovern Hyundai of Brockton

Nothing but lies. I went into the dealership to look at a new Hyundai and see what the price would be. It was all lies. Miguel first started off by saying he would sell for $500 over invoice, making it l a new Hyundai and see what the price would be. It was all lies. Miguel first started off by saying he would sell for $500 over invoice, making it look like they were only making $500 profit. after sitting for two hours, I talked them done well over $3000. It was like pulling teeth. Clearly they are still making money at the $3000 under invoice price, so the $500 over was nothing but a lie. do not fall for it. the invoice price is a scam, it is not the same as the true dealer price which is several thousand dollars lower. Miguel was very high pressure and insisted on a reason for every dollar I tried to negotiate. I didnt feel I owed him an explanation, its the price I wanted to pay. finally after feeling I got to a reasonable price I left a $250 fully refundable deposit (I edited the contract to say fully refundable before signing - and you can and should too - its fully within your power). After this, I went to Clay Hyundai to price match, they immediately went to a lower price - no haggle, no high pressure, no sales tactics, just a good honest sale - you should definitely go to Clay and leave Bernardi in the dust. after going to Clay and getting a better price without the lies, the high pressure and other scamming techniques that Bernardi is good at, I went to bernardi to get my refund, they made it extremely difficult for me to walk away and get my refund, they didnt get that the reason I didnt want to do business with them is because of their dishonesty. Go to Clay - I had to fight and argue for another hour to get my refund back from Bernardi - you dont need this, it took them all of 3 minutes to take the deposit, but over an hour to refund as they tried more scamming techniques to get me to stay and to avoid refunding the money. Dont buy into their scams, they are very good at persuading you into believeing their lies. Worse than any dealership I have ever been to. More

My experience with purchasing my third Santa Fe was the best. I have been to other Hyundai dealers and from driving into the parking lot it was a total pleasure this time around. Peter Brandao should be c best. I have been to other Hyundai dealers and from driving into the parking lot it was a total pleasure this time around. Peter Brandao should be commended for his exceptional customer service and paying attention to the littlest details. Joe Dziedzic also made the negotiation process painless and actually enjoying. I love my new vehichle and the 2013 Sport Turbo is awesome. If you are considering a Hyundai, then you must visit this dealership! More

Purchased a 2010 VW CC that was traded in. Both the salesman and manager were upfront and easy to work with. They even worked for over a week to locate the 2nd car key from previous owner and sent it salesman and manager were upfront and easy to work with. They even worked for over a week to locate the 2nd car key from previous owner and sent it to me. Great car, great price and no hassles at all. Highly Recommended. More

I had a great service experience 9/11/2012 from the moment I stepped out of my car until I got back in, Richard Pearson made sure I was taken care of. the service I received was top notch. moment I stepped out of my car until I got back in, Richard Pearson made sure I was taken care of. the service I received was top notch. More

Service Represenative was really cooperative and informative. Offered me a beverage while I waited and made me feel comfortable. Very friendly and will continue to bring my new car their for upkeep informative. Offered me a beverage while I waited and made me feel comfortable. Very friendly and will continue to bring my new car their for upkeep and continual maintenance. More

This is by far the best service department!!!! Everyone there is curious , friendly , knowledgeable and extremely helpful. Kurt is always ready to provide wonderful service , and with a smile. Thank you v there is curious , friendly , knowledgeable and extremely helpful. Kurt is always ready to provide wonderful service , and with a smile. Thank you very much to all at Bernardi who make the process so much easier for me. You are fantastic! And 5 gold stars for kurt. More

Had been looking for a used SUV for about a month. Went to a couple other dealerships and had no luck. Went to Bernardi to see what they had. Was looking at a Santa Fe and greeted by Tony Emmi in the lot to a couple other dealerships and had no luck. Went to Bernardi to see what they had. Was looking at a Santa Fe and greeted by Tony Emmi in the lot. He was very courteous and knowledgeable. Told me all he knew about the car and other options in my price range in the lot. The 09 Santa Fe was what I was looking for in a car and at a tremendous price. Worked out the deal with Miguel and Tony and am very happy. Tony is a man of his word and he made good on a couple of promises. Thank you for a great experience. Will be sure to tell others and definitely be a return customer. Beautiful looking dealership and spotless. Also had some interaction with the service team and found them to be very knowledgeable and helpful. More

We recently purchased a 2013 hyundai sonata. Our salesman Kim was very knowledgeable about this vehicle. He took us on a test drive and showed us every aspect of this vehicle. He worked very hard to get us t Kim was very knowledgeable about this vehicle. He took us on a test drive and showed us every aspect of this vehicle. He worked very hard to get us the best price possible. He continued to follow up with us and was very professional. He came in on his day off to deliver this car to us, and set up everything we needed. We went into the dealership today to pick up our registration and he washed and vacuumed the car himself. I had visited many dealerships prior to purchasing this vehicle and did not receive the professional service that i received from Bernardi. This dealership is outstanding and i would highly recommend Kim as a salesman. More

After searching for hours and visiting 6 other Hyundai dealers, I walked into Bernardi and was greeted by Miguel and James. After telling them what I was looking for, they took me to the exact vehicle tha dealers, I walked into Bernardi and was greeted by Miguel and James. After telling them what I was looking for, they took me to the exact vehicle that I was looking for minus a few bells but both James and Miguel worked with me to get me into a new used Sonata for less than the previous dealers. The biggest compliment and best feeling about the experience was that we felt as though we were taken care of, 100%, right up to delivery and even after. James worked hard to make sure everything was taken care of for us...we literally had to worry about nothing, as he promised. It was truly an unbelievable experience for a change...something other dealerships should model themselves after! I will o doubt be going back there...and will be telling as many people as I can about this place. Miguel and James are nothing short of ROCKSTARS. More

Our experience with this dealership was exceptional. From our first phone call with Mr Levy, who was very efficient in finding out if the car I was inquiring about was still available (since we were driving our first phone call with Mr Levy, who was very efficient in finding out if the car I was inquiring about was still available (since we were driving in from Ware, MA). Brian Doyle went out of his way to make sure we were satisfied with EVERY aspect of our deal. He explained everything with exceptional knowledge and patience. He made sure we were comfortable (even giving us a few tokens for the diner) while we were waiting to see the finance manager. He was very sensitive about our feelings for our trade in. I know that sounds silly but I WAS very attached to our old van. And even though I knew we weren't going to get a lot for it, as a "trade in", he was very understanding. So, when Mr. Garcia talked to us about what other dealers were paying for that particular van, we were able to accept the news a lot easier. The entire transaction went quite well. Our time with the finance manage was uneventful - that is all I will say about that. When we returned to pick up my new (to me) car, again, Brian was right "on top" of things! He called me in the am to make sure everything was going as planned and we were able to correct a little problem about the plates - he was able to straighten it all out before I got there! When we arrived he had my new plates in his hand! I just couldn't believe how smooth this was going! My grand-daughters and I had lunch at the diner, while he was busy getting the car ready, putting the new plates on, taking my old ones off and filling my tank - THEN - he programmed my cel phone into the car and VERY patiently explained "bluetooth" to me! I will definitely recommend this dealership to my family and friends, it was well worth the long drive! More