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McGovern Hyundai of Brockton

Brockton, MA

4.5
632 Reviews

240 Manley St

Brockton, MA

02301

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632 Reviews of McGovern Hyundai of Brockton

March 31, 2025

3 hours to diagnosis a clock spring. . Local mechanic did it 5 minutes...when I made appt was told you had the part...nope had to come another day for 3 hours..for one hour job. More

by Retired banker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
March 31, 2025

McGovern Hyundai Brockton has an F rating with the BBB, wish i saw that before I purchased with them. They advertised a car that they didn't even have on the lot. They showed me a (more expensive) car th More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I didn't work with any of those employees
Apr 01, 2025 -

McGovern Hyundai of Brockton responded

Tim, thank you for your review and feedback. We are not affiliated with the BBB and apologize for any miscommunication regarding that. Regarding the service contract, those items are not related to financing and can be canceled if the customer does not see value in them. If there is anything else we can help clarify for you, please don't hesitate to reach out to me directly at 508 205 3575 or email at dtsika@mcgovernauto.com. Thank you, Damian Tsika, General Manager

February 23, 2025

Sales was seamless without issues or haggling. The 1 things I wish had happened, though of little importance yet would have been appreciated, if the salesman discussed and showed me other colors o More

by jederbug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Xxxx, Colson Pierre, James Lewis, Douvante Tavares, Elaine Healy, Jennifer Martel, Damian Tsika
February 16, 2025

Robert was wonderful very pleased with his service. I always have great service. Thanks to all the persons involved in caring for my car. More

by loveme63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 17, 2025 -

McGovern Hyundai of Brockton responded

We're delighted to hear that Robert and the team at McGovern Hyundai Brockton provided you with excellent service! Thank you for trusting us with your car care needs.

February 12, 2025

I was in with my new Tucson today for a noise in the drivers seat. At first it wouldn’t make the sound i had been hearing. Both Colin and Anthony assisted be Jay showed patience and we finally got the s More

by Drizt415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin.
Feb 12, 2025 -

McGovern Hyundai of Brockton responded

Thank you for sharing your experience with us! We're glad to hear that Colin, Anthony, and Jay were able to resolve the issue with your Tucson's seat at McGovern Hyundai Brockton. We truly appreciate your patience and support!

January 30, 2025

My experience with Jhonn at Hyundai was amazing. From the moment I walked in I was treated with kindness, understanding nature about my situation and respect. We went down many avenues to make t More

by andreahomer1082
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonn, Danny and I believe Thomas
Jan 30, 2025 -

McGovern Hyundai of Brockton responded

Andrea, we're delighted to hear that Jhonn provided such a supportive and informative experience at McGovern Hyundai Brockton. Enjoy every moment with your new car!

January 17, 2025

Excellent customer service and Allen was excellent. Helped make sure everything inside the car was working well and didnt pressure me to make a decision More

by nbyrnes22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
allen
Jan 18, 2025 -

McGovern Hyundai of Brockton responded

Thanks for the great feedback!

January 15, 2025

Bought two cars from McGovern very pleasant to work with and service is great so far More

by Tkimballs17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Pierre, Douvante Tavares
Jan 15, 2025 -

McGovern Hyundai of Brockton responded

We appreciate the fantastic review of McGovern Hyundai Brockton! Thank you for your business, and enjoy your ride!

January 13, 2025

Ladies beware! They did unnecessary work on my wife's car, charging her $100 for a cabin filter change (a $6 amazon part and a 2 minute change). My wife had them do More

by Brian
Recommend Dealer
No
Employees Worked With
Service department
Jan 14, 2025 -

McGovern Hyundai of Brockton responded

Good day, Brian. Thanks for the feedback regarding your recent visit. cabin air filters are recommended by the manufacturer and are a very important item to maintain in your vehicle. we offer replacement using factory filters, and they are installed by Hyundai-trained techs. all recommended services are optional, and we send pictures of the old filter to customers so they can decide if they want to change out. Please feel free to call me directly if you have any further questions or if you need assistance with anything in the future. Damian Tsika McGovern Hyundai 508 205 3531

Jan 14, 2025 -

Brian responded

They are 6.95 on Amazon and takes three minutes to change. The car was a 2025 and did not need it. $100 for the parts and service was just a cash grab. This is why you have a 2 star rating. Do better!

January 10, 2025

McGovern greets you right when you arrive. The service manager is right there. They explain what is going to happen. If there is a change, they contact you right away. More

by bzar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 10, 2025 -

McGovern Hyundai of Brockton responded

We're delighted to hear that you had a positive experience with our team at McGovern Hyundai Brockton. It's great to know the service manager kept you informed throughout your visit. Thank you for sharing this feedback!

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