McGovern Hyundai of Brockton

McGovern Hyundai Brockton has an F rating with the BBB, wish i saw that before I purchased with them. They advertised a car that they didn't even have on the lot. They showed me a (more expensive) car th wish i saw that before I purchased with them. They advertised a car that they didn't even have on the lot. They showed me a (more expensive) car that had "matte" paint, but neglected to tell me the extent of the care required, including that car can't be washed at a commercial car wash. i live in Boston and park on the street, so have nowhere to wash the car. When I looked at the owner's manual, there is a card that is supposed to be signed by dealer and buyer informing about special paint care, but I was never shown that. Also, the finance manager told me I needed to purchase a $3000 extended service agreement to qualify for financing, but when I looked at the contract, it said extended service contract is not required. I didn't try to haggle at all, only wanted the deal they had advertised, but ended up paying much more, due to unethical/ manipulative sales practices. Don't shop McGovern Hyundai. More

3 hours to diagnosis a clock spring. . Local mechanic did it 5 minutes...when I made appt was told you had the part...nope had to come another day for 3 hours..for one hour job. . Local mechanic did it 5 minutes...when I made appt was told you had the part...nope had to come another day for 3 hours..for one hour job. More

Robert was wonderful very pleased with his service. I always have great service. Thanks to all the persons involved in caring for my car. I always have great service. Thanks to all the persons involved in caring for my car. More

I was in with my new Tucson today for a noise in the drivers seat. At first it wouldn’t make the sound i had been hearing. Both Colin and Anthony assisted be Jay showed patience and we finally got the s drivers seat. At first it wouldn’t make the sound i had been hearing. Both Colin and Anthony assisted be Jay showed patience and we finally got the seat to make the noise. It took a while but thats ok they located and repaired the seat to my absolute satisfaction. Mcgovern should be proud and appreciative to have great technicians working in their service department. I know i appreciate them. More

My experience with Jhonn at Hyundai was amazing. From the moment I walked in I was treated with kindness, understanding nature about my situation and respect. We went down many avenues to make t From the moment I walked in I was treated with kindness, understanding nature about my situation and respect. We went down many avenues to make this purchase happen. The day I picked up my car, Jhonn sat in the car and explained all the technology. Thank you for the bottom of my heart . I love my new car! Andrea Homer More

Excellent customer service and Allen was excellent. Helped make sure everything inside the car was working well and didnt pressure me to make a decision Helped make sure everything inside the car was working well and didnt pressure me to make a decision More

Bought two cars from McGovern very pleasant to work with and service is great so far and service is great so far More

Ladies beware! They did unnecessary work on my wife's car, charging her $100 for a cabin filter change (a $6 amazon part and a 2 minute change). My wife had them do They did unnecessary work on my wife's car, charging her $100 for a cabin filter change (a $6 amazon part and a 2 minute change). My wife had them do a check up on the car and nothing was wrong, so they found a way to make some money. More

McGovern greets you right when you arrive. The service manager is right there. They explain what is going to happen. If there is a change, they contact you right away. The service manager is right there. They explain what is going to happen. If there is a change, they contact you right away. More