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McGovern GMC of Westborough
Westborough, MA
141 Reviews
At McGovern GMC we understand that you are extremely busy and fear the car buying process so we take the responsibility of bringing you the best value with no sales haggling or buying pressure. Our facility is a state of the art ONE STOP SHOP located in Central Massachusetts on Route 9. Featuring one of the largest showrooms service department and award winning body shop. We pride ourselves in knowing that all our cars are carefully selected in order to present our customers with the greatest value and worry free shopping experience. If you're looking for a great buying experience you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 141 reviews
February 27, 2011
This dealership is the worst I have ever been to. I have had my vehicle serviced there in the past and it was ok but have noticed within the last 2 years that their service has a high turn over rate of peop had my vehicle serviced there in the past and it was ok but have noticed within the last 2 years that their service has a high turn over rate of people. The past 2 service people Terri and Tom that I dealt with were great. The ones before and now after them are awful. The service manager seems to have anger issues. Very unprofessional and seems to be a compulsive liar. I had my brakes replaced and then was told I needed rotors, after checking my service slip the cost was much higher than I authorized. Dave and Cosmo told me it is what it is. I said I would never return there and they said whatever. Is this a professional dealership or what? After researching I find the owner has no control over his employees, absentee owner. Last year I tried to purchase a vehicle from them and they couldn't give me a straight answer on the price so I chose to go elsewhere. My credit card has been charged the incorrect amount by their service cashier. I do not recommend this dealership to anyone-Stay Clear. More
by onefastgto
Employees Worked With
Service Personell
