McGovern Ford of Saugus - Service Center

I unfortunately had the experience of needing a body shop - once again. They were fantastic. They took care of the insurance company, our car, preserving personal property, handling the towing. A total fi - once again. They were fantastic. They took care of the insurance company, our car, preserving personal property, handling the towing. A total five star performance. The body shop brought in the sales staff once we knew the car was not going to be repaired and helped with the salvage value to increase the amount available to apply towards the new car. Thanks to all. More

the asst. service manager was one of the most pleasant people i have ever met at a dealership[ especially at 7am] this also was my 1st visit to this service shop. work[a recall] was done quickly and well people i have ever met at a dealership[ especially at 7am] this also was my 1st visit to this service shop. work[a recall] was done quickly and well. i would not hesitate to bring either one of my vehicles [fords] to them. [one was not bought there] More

I've used York Ford for all services in my 2005 Escape. They are friendly, timely and very attentive. I've always received all the information needed, as well as acurate price and time estimate. I would no They are friendly, timely and very attentive. I've always received all the information needed, as well as acurate price and time estimate. I would not think about going anywhere else to service my car. More

I received a recall notice on my 2008 Ford Escape at the end of March. I called York Ford and set up an appointment to have my car serviced in early April. At this time, Mr.Singarella let me know that my t end of March. I called York Ford and set up an appointment to have my car serviced in early April. At this time, Mr.Singarella let me know that my transmission condensor would need to be replaced. I was concerned about finding an alternate means of transportation on the day of my scheduled appointment which was April 16th. I did not have an extended warranty on my vehicle which would have entitled me to a free rental. I spoke to Mr.York (the owner of York Ford)and explained my predicament. Mr.York graciously offered to pay the rental fee. My car was serviced on April 16th. The condensor was replaced and I was completely satisfied with my experience at York Ford. My husband and I plan to buy our next cars from this dealership. York Ford treated me as a valued customer and I plan to recommend York to my family and friends. More

Great! advised me of my Advantage balance, Rebate, and results of Alignment check. Alignment check was so minor that advice and concure not to make any changes.... Savings all around, and as frequesnt cus results of Alignment check. Alignment check was so minor that advice and concure not to make any changes.... Savings all around, and as frequesnt customer next oil change is FREE! Thanks for all the great ness in an hour! More

Family and friends have been buying cars and trucks from Brad York father when located in Revere,ma. HOWEVER this review is dedicated to the Service department Service coordinator Mr Jeff Perkins who takes Brad York father when located in Revere,ma. HOWEVER this review is dedicated to the Service department Service coordinator Mr Jeff Perkins who takes it to another level in making sure when in for service CAR IS CORRECT ALL THE WAY TO A COURTESY WASH. BRAD YORK AND FAMILY YOU HAVE IN ACE IN THE HOLE. JEFF YOU ARE THE BEST RESPECTFULLY Leoleo More

Your staff is and has done a fanatstic job. I have had many repairs done to my vehicles and they have all been done in a timely fashion always with a follow up call for both the estimate and final price a many repairs done to my vehicles and they have all been done in a timely fashion always with a follow up call for both the estimate and final price as well as a follow up call to assure I was pleased with the repair and service received. You really have the best service department in New England. I am sorry for not knowing Cesars last name but he has been excellent and very knowledgeable with regards to any problem I bring him. York truly has the best of the best. More

The service that I received at York Ford in Saugus was friendly, thorough, fairly priced and clearly explained. I recently had another car service elsewhere so I am aware of current pricing and York Ford friendly, thorough, fairly priced and clearly explained. I recently had another car service elsewhere so I am aware of current pricing and York Ford is reasonably priced for the work received. Also, they truely want to know if you are not completely satisified - fortunately I am completely satisfied with the service. More

BROUGHT MY 2006 FUSION IN FOR ENGINE NOISE AFTER CONSULTING WITH KEN MARSHALL SEVICE MGR THEY RESCHELDULED ME FOR A FORD REP TO INSPECT FROM THAT POINT OF TIME THEY HAD IT INSPECTED ,ORDERED THE CONSULTING WITH KEN MARSHALL SEVICE MGR THEY RESCHELDULED ME FOR A FORD REP TO INSPECT FROM THAT POINT OF TIME THEY HAD IT INSPECTED ,ORDERED THE ENGINE ,REMOVE & REPLCED THE ENGINE WAS LESS THAN TWO WEEKS AND THEY GOT ME A RENTAL FOR 10 DAYS AND HAD ME BACK IN MY CAR FOR LESS THAN $150.00 INCLUDING THE DEDUCTABLE FOR FORD WITCH WAS $100.00 FOR ENIGINE .SO FOR EVERYONE WHO IS AFRAID OF THIS BEING THIER BIGGEST NIGHTMARE WHEN BUYING A CAR THEY MADE IT LIKE IT NEVER HAPPENED THANKS More