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McGovern Ford of Saugus

Saugus, MA

4.9
833 Reviews
Call Dealership (781) 231-1945
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1481 Broadway

Saugus, MA

01906

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833 Reviews of McGovern Ford of Saugus

April 13, 2026

This place was so helpful and professional. This was by the far the best car experience I’ve had. This was my first experience with Ford and will continue to have my business. Marcelo was incre More

by Mikemccarthy55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcelo Bellini
Report | Print
Apr 14, 2026 -

McGovern Ford of Saugus responded

We're thrilled to hear you had such a positive experience with Marcelo and the team, Mike! Thank you from all of us at McGovern Ford Saugus. Safe travels in your new ride!

April 12, 2026

He was very nice he answer all my questions he got my car out fast More

by James Lanzillo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli
Report | Print
Apr 13, 2026 -

McGovern Ford of Saugus responded

Thanks for the positive feedback, James! We're glad our team was able to answer your questions and get your car back to you quickly at McGovern Ford Saugus.

April 12, 2026

They where really good very friendly I would recommend this to anyone thanks so much More

by Kyman7273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista ferrante
Report | Print
Apr 13, 2026 -

McGovern Ford of Saugus responded

Thank you for your confidence in McGovern Ford Saugus!

April 12, 2026

They are very professional and very honest; Mr. Kyle Fowler is one of the best. More

by Juanrosado1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle fowler, Robert Rapazzo
Report | Print
Apr 13, 2026 -

McGovern Ford of Saugus responded

Thank you for your confidence in McGovern Ford Saugus, Juan! Kyle will appreciate your kind words.

April 12, 2026

It’s was amazing service bye team & Krista very smoothly and quickly very Happy team to be around thanks you . I really love the report with the video. I really appreciate it More

by amytalent1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli
Report | Print
Apr 13, 2026 -

McGovern Ford of Saugus responded

We love to see your five-star rating! Thank you for choosing McGovern Ford Saugus and sharing your appreciation for Krista and the team, Amy!

April 11, 2026

I bought a transit van from McGovern in April 2025 and I am very satisfied with that purchase. Today I went to their Quick Lane oil change in and out EASY! Will definitely be back again. More

by sailor1x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad Alushaj
Report | Print
Apr 13, 2026 -

McGovern Ford of Saugus responded

We love hearing from repeat customers! Thank you for choosing McGovern Ford Saugus and for sharing your feedback. See you next time!

April 06, 2026

McGovern were excellent finding us the right truck for us. Kyle and Alex were awesome! They were so helpful. More

by Netmanbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Fowler, Alex Avanesau
Report | Print
Apr 07, 2026 -

McGovern Ford of Saugus responded

We're glad Kyle and Alex worked hard to find the right truck for you! Thanks for choosing McGovern Ford Saugus and for sharing your awesome feedback. Congrats on the new truck!

April 06, 2026

Everyone was friendly, helpful and accommodating. Emaru worked tirelessly to find us the vehicle we were looking for. More

by Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emaru Pena, Adonis Gonzalez, Alex Avanesau
Report | Print
Apr 07, 2026 -

McGovern Ford of Saugus responded

Rich, we're delighted to hear Emaru and our team provided such a helpful experience! Thank you for choosing McGovern Ford Saugus. Enjoy your new vehicle!

April 03, 2026

My car had a screw in one of the tires, and they recommended replacing the tires. They were very fast, but when they changed the tire, my car's rim ended up completely scratched. The damaged paintwo More

by katheringuzman1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Deleon, Christine Morganelli, Katherine Love, Alfredo Raffucci, Kerry Bontos
Report | Print
Apr 06, 2026 -

McGovern Ford of Saugus responded

Hi katheringuzman1991, we are sorry to hear you did not have the best experience with us. Here at the dealership, we strive for the highest level of customer service. We would love to get a better understanding of what happened, not only for an opportunity to make it right, but so we can avoid this from happening again in the future. At your earliest convenience, please reach out to our Service Manager, Melvin Deleon, directly via email at mdeleon@mcgovernauto.com. Thank you.

April 02, 2026

Sales representative listened, was patient, and positive. Transition from the time I made the decision to buy, until I was done with financing was 20 minutes tops. More

by Wendymusselwhite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Zorrilla
Report | Print
Apr 03, 2026 -

McGovern Ford of Saugus responded

We're so pleased to know your buying experience was quick and efficient! Thank you for choosing McGovern Ford Saugus and for sharing your feedback!

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