McGovern Ford of Saugus

My husband and I had a great experience at McGovern’s quick service in Saugus. Krista is very knowledgeable and professional. We will use this service again for our Mustang Mach E. quick service in Saugus. Krista is very knowledgeable and professional. We will use this service again for our Mustang Mach E. More

Brought my new car in for an electrical issue. Christine was right on top of it, got me the n quickly, stayed on top of things, kept me informed and put me in a loaner when the part was not avail Christine was right on top of it, got me the n quickly, stayed on top of things, kept me informed and put me in a loaner when the part was not available. She went that extra mile to identify and diagnose the issue to ensure it was resolved the first time. Christine is a real asset to McGovern Ford. More

Convenient, friendly and quick service with feedback about any issues or work needed . Recommendations offered for service needed about any issues or work needed . Recommendations offered for service needed More

I worked with Suad Alushaj I had my best experience with him. Easy. Fast. I truly recommend him for your future business. Great Job Suad and thank you for getting me my dream car him. Easy. Fast. I truly recommend him for your future business. Great Job Suad and thank you for getting me my dream car More

Recall work was done in my driveway and a plus was that they gave the car a multi point inspection while they were there. That was a surprise &!made me very happy when the car passed with flying colors. they gave the car a multi point inspection while they were there. That was a surprise &!made me very happy when the car passed with flying colors. More

Everyone was helpful and friendly. The manager introduced himself and thanked me for my purchase. That was a nice gesture The manager introduced himself and thanked me for my purchase. That was a nice gesture More

Great service from the sale rep. Wacky. Thank you.i do love my truck runs great. Wacky. Thank you.i do love my truck runs great. More

Keyle and his manager were helpful and great to do business with.I'll be glad to purchase again in the future with them business with.I'll be glad to purchase again in the future with them More

transmission adjustment did not work as explained . Need transmission fix. Problem was not solved as it was guaranteed . Need transmission fix. Problem was not solved as it was guaranteed . More

Had my truck there 3 times same issue, under warranty and could not fix. Told me problem was tires cost me 1500 and still same issue,finally took to Danvers ford the found issue from McGovern Ford fixed whic could not fix. Told me problem was tires cost me 1500 and still same issue,finally took to Danvers ford the found issue from McGovern Ford fixed which I paid for after warranty and then they found my first issue and fixed.wouldn’t bring my truck back to Mc Govern Ford for repairs ever again More