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McGovern Ford of Saugus

Saugus, MA

4.8
726 Reviews
Call Dealership (781) 231-1945
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1481 Broadway

Saugus, MA

01906

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726 Reviews of McGovern Ford of Saugus

September 15, 2025

Polite and very helpful service. Explained process and clear on steps. Would recommend to others. More

by dina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli, Katherine Love, Kerry Bontos
Report | Print
September 15, 2025

Your mechanic Lou is very polite considerate and knowledgeable. Lou did the job in a timely manner. More

by paulj.carney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Bontos
Report | Print
September 10, 2025

Very friendly and efficient. I have been a customer for 3 years and their technicians do a great job. More

by P.pulicari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lane
Report | Print
Sep 10, 2025 -

McGovern Ford of Saugus responded

Thank you for the 5-star review and for choosing our team here at McGovern Ford Saugus over the last three years! It's been an honor to assist you and we look forward to seeing you next time! Safe travels!

September 06, 2025

Repeat customer. Mcgovern Ford service center is great. Quick online scheduling and informative texts during repair are awesome. I will be back . More

by mark1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Deleon, Christine Morganelli, Katherine Love, Alfredo Raffucci, Kerry Bontos
Report | Print
Sep 08, 2025 -

McGovern Ford of Saugus responded

Thank you for your repeat business and your five-star review, Mark! We are so glad that you had another seamless experience with our team. See you next time, here at McGovern Ford Saugus!

September 05, 2025

They explain what they can't do for you rather than what they can do to achieve "100% " customer satisfaction. Argumentative when customer speaks. Will not purchase again. More

by reardo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager on duty
Report | Print
September 04, 2025

It was an easy sales process and ended up getting what I wanted. Good staff as well. More

by sfrary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Vigliotta
Report | Print
Sep 08, 2025 -

McGovern Ford of Saugus responded

Sfrary, we appreciate the stellar review here at McGovern Ford Saugus!

September 04, 2025

The salesman, Brayter Amorim, was excellent. He was very professional and answered all of my questions. The sales process was very quick and easy. More

by DmowoodworksDon J
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brayter Amorim
Report | Print
Sep 04, 2025 -

McGovern Ford of Saugus responded

We’re so happy to hear Brayter took excellent care of you. Thank you for choosing McGovern Ford Saugus, we hope to see you again!

September 03, 2025

Great Service with Jeff and his team. I wouldn’t go anywhere else for my Escape! More

by Carlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins
Report | Print
Sep 04, 2025 -

McGovern Ford of Saugus responded

Carlo, thank you for trusting Jeff and the McGovern Ford Saugus team with your service needs. Enjoy your Ford Escape!

September 01, 2025

Dropped truck off unannounced they had it fixed it two days very pleased they are the best More

by Hargraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Sep 03, 2025 -

McGovern Ford of Saugus responded

Hi Hargraves, thanks so much for taking the time to leave McGovern Ford Saugus a great review!

September 01, 2025

Jeff perkins is a great guy helpful accommodating polite honest. I would not hesitate to recommend quick lane More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff perkins
Report | Print
Sep 03, 2025 -

McGovern Ford of Saugus responded

Larry, we’re happy to hear Jeff provided such a helpful and honest experience. Thank you for choosing McGovern Ford Saugus and for your glowing review!

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