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McGovern Ford of Saugus

Saugus, MA

Overview
Reviews
4.8
590 Reviews
Call Dealership (781) 231-1945
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1481 Broadway

Saugus, MA

01906

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Showing 590 reviews

November 23, 2024

I had a good service experience, especially the staff Krista has been extremely helpful with customer service. More

by Nishank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista
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November 22, 2024

Krista, greeted me and was extremely professional I had my truck serviced and multiport inspection. The service was completed and the service charges were explained to me. I will be going back in 5000 mile More

by acogliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista
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Nov 22, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear that Krista provided you with professional service during your visit at McGovern Ford Saugus. It's great to know everything was explained clearly, and we look forward to seeing you again in 5,000 miles!

November 22, 2024

Clean, professional, and knowledgeable sales team that was honest and helped me walk out with the best possible deal. More

by Jaymreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joaquin Greenwood
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Nov 22, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear that our team at McGovern Ford Saugus provided you with a clean and professional experience. Thanks for sharing your positive feedback!

November 22, 2024

Excellent. Every communication with David & Judy was excellent. Very positive, efficient & friendly. The care & respect for the vehicle was excellent. More

by rrproperties7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Joy , Judi Davis
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November 21, 2024

I am grateful for the good service and treatment. ..I took my truck to get something small fixed and received good and professional service with the help of Christine from McGovern Ford Saugus. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli
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Nov 22, 2024 -

McGovern Ford of Saugus responded

Jose, we're delighted to hear that Christine provided you with excellent service at McGovern Ford Saugus. Thank you for sharing your positive experience!

November 20, 2024

My first purchase from this store and my experience was spectacular. Gabriel (the salesperson) is a nice person and served me very well, he was patient and in the end everything was done very quickly on th More

by Leonardo Oliveira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Zorrilla
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Nov 21, 2024 -

McGovern Ford of Saugus responded

Leonardo, we're delighted to hear that Gabriel and the team at McGovern Ford Saugus made your first purchase a spectacular experience! Enjoy the wonderful coffee and thank you for choosing us!

November 19, 2024

Very professional treated with respect and as an added benefit Gabriel is picking me up at the train station which I greatly appreciate. More

by White x1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriel Zorrilla
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Nov 19, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear about your positive experience at McGovern Ford Saugus! It's great that Gabriel went the extra mile by picking you up from the train station. Thank you for sharing your feedback with us!

November 15, 2024

Outstanding service by Krista! 100% recommend her and this dealer. I will definitely be coming back here. More

by Goncalvescastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Deleon, Christine Morganelli, Katherine Love, Alfredo Raffucci, Kerry Bontos
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Nov 15, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear that Krista provided outstanding service at McGovern Ford Saugus! Thank you for the recommendation, and we look forward to welcoming you back in the future.

November 14, 2024

From start to finish I was taken care of with ease Myles was great to work with More

by jmackey39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles
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Nov 14, 2024 -

McGovern Ford of Saugus responded

Thank you for leaving McGovern Ford Saugus a five-star review! We are glad that Myles was helpful from start to finish.

November 14, 2024

The people are always pleasant and helpful. My car was serviced right away. I was in and out in under forty five minutes. I feel very comfortable bringing my car here. More

by Cmastr6336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista Ferrante
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Nov 14, 2024 -

McGovern Ford of Saugus responded

We're delighted to hear that you had a quick and pleasant experience with our team at McGovern Ford Saugus! Thank you for trusting us with your car service, we look forward to seeing you again.

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