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Framingham Ford - Service Center

Framingham, MA

4.7
210 Reviews

210 Reviews of Framingham Ford - Service Center

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June 18, 2023

Very good I’m very satisfied excellent I’m very happy Vivian she attentive and very helpful More

by andre silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian
Jun 20, 2023 -

McGovern Ford of Framingham responded

Thank you for the review, Andre! We appreciate you visiting Vivian & the team here at McGovern Ford of Framingham and hope to see you again in the future!

June 02, 2023

A professional staff and good service. It is very convenient and will continue taking my vehicle there for service. More

by Kcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Johnston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

McGovern Ford of Framingham responded

Thank you for sharing your honest review! We appreciate you as a customer and look forward to seeing you back at McGovern Ford of Framingham!

May 31, 2023

Prompt repair, service completed sooner than I expected. Great unhurried communication by customer service. They go over all the costs and I didn’t feel like they were talking me into a repair/replacement I More

by Ejbreault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Yeh Ling-Martins
Jun 02, 2023 -

McGovern Ford of Framingham responded

We appreciate the great review and five-star rating! Our team hopes to help provide the best care for your vehicle in the future! Thank you! - McGovern Ford of Framingham

May 26, 2023

The service and the writers are great always send my vehicles to Vivian yehling is great to work with. More

by mdossantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Daum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocket Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Breen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justine Trautwein
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Baisley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Muenzberg
May 26, 2023 -

McGovern Ford of Framingham responded

We're so happy Vivian helped make the visit great! We hope you come to see us again soon! Thank you! - McGovern Ford of Framingham

May 23, 2023

They took my truck in on time and delivered it back to me in the timeframe they promised, they are the BEST!!! Also they kept me informed along the way! More

by Crandallscastles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sambo Sorm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yohan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Breen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Muenzberg, Chris Uhl
May 24, 2023 -

McGovern Ford of Framingham responded

We're happy to hear that we were able to stick to the timeline promised and keep you up-to-date! It was a pleasure assisting with your truck here at McGovern Ford of Framingham. Drive safely!

May 19, 2023

Service dept. is top notch. Never a complaint. Always fast and reliable. Will always come to McGovern Ford of Fham. for all my vehicle needs. More

by GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 22, 2023 -

McGovern Ford of Framingham responded

We appreciate your kind words, GP! Our service team is dedicated to providing fast and reliable service for all your vehicle needs and are glad we succeeded this time. Thank you for supporting our business, and we look forward to helping you with any future automotive needs! - McGovern Ford of Framingham

May 15, 2023

I needed the drivers side inside door handle checked for replacement as some part had broken. They performed a multipoint inspection and made additional recommendations for service. I deferred repairs for t More

by Joan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

McGovern Ford of Framingham responded

Thank you for sharing your review, Joan. We appreciate your honest feedback and hope you'll trust our team to perform future service needs. -McGovern Ford of Framingham

May 03, 2023

I just bought a used 2018 Ford F150, and I needed someone who I trust to look it over and make sure that it’s a good working order. Vivian helped me and made the entire process so easy! In fact, I found some More

by RobRodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian
May 05, 2023 -

McGovern Ford of Framingham responded

Thank you for sharing your experience, Rob! It's wonderful to hear that Vivian provided you with the help and advice you needed. Enjoy your F-150 and please don't hesitate to reach out if our McGovern Ford of Framingham team can be of service again in the future!

April 25, 2023

The service provided by McGovern Ford of Framingham is very professional. I’m very satisfied with it. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivien Yehling-Martins
Apr 26, 2023 -

McGovern Ford of Framingham responded

David, we're thrilled that you found our service to be professional and satisfactory! It means a lot to us that your visit was up to our high standards! Thank you for taking the time to share your experience at McGovern Ford of Framingham!

April 23, 2023

The employees very nice and polite. Ease to make an appointment, the car was ready on time More

by Adelina.delamora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Healy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

McGovern Ford of Framingham responded

We're glad we could get your car ready for you on time, Adelina! Thank you for trusting McGovern Ford of Framingham to provide quality care! We'll see you next time!

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