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Framingham Ford - Service Center

Framingham, MA

4.7
210 Reviews

210 Reviews of Framingham Ford - Service Center

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October 12, 2023

Very good, the girl who provided me with excellent service was super polite 👏👏👏 thank you very much More

by Paulo santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Daum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rocket Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Breen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Colin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justine Trautwein
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Vaughan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Baisley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

McGovern Ford of Framingham responded

Paulo, we're delighted to know you had such a positive experience at McGovern Ford of Framingham. Thanks for your kind words!

October 05, 2023

The staff is helpful and answer all questions. Car is ready when promised and checkout is easy because someone brings it to the front. Thanks McGovern Ford! More

by curran21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy, Jim Foley, whoever worked on my car, and the young man who drove car to me
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Oct 05, 2023 -

McGovern Ford of Framingham responded

Hey Curran, we're glad to know you found our team helpful and the process easy at McGovern Ford of Framingham. We strive for efficient service! Thanks for your positive feedback, we appreciate it! Safe travels!

August 26, 2023

Always friendly and efficient. Great service department- car is always well taken care of at a great price More

by Jjavidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivien
Report | Print
Aug 29, 2023 -

McGovern Ford of Framingham responded

We're glad to know you've consistently had great service experiences with our team at McGovern Ford of Framingham. Thank you for your loyalty and positive feedback! Hope to see you next time. Safe travels!

August 09, 2023

Everything went accordingly, scheduling was easy, and pick up of the car on the same day More

by agrandoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Sandy and Brian?
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Aug 10, 2023 -

McGovern Ford of Framingham responded

Thank you for your confidence in McGovern Ford of Framingham, and for your business. We are grateful to have you as a customer!

July 29, 2023

Friendly, knowledgeable and efficient service. I have been taking my vehicles to this location for over 12 years. First rate! More

by jeff.glashow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Vantre
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Jul 31, 2023 -

McGovern Ford of Framingham responded

Jeff, thank you so much for trusting the McGovern Ford of Framingham team with the care of your vehicles for the past 12 years! We're truly grateful for your support and look forward to seeing you at your next visit. Thanks again!

July 28, 2023

Great customer service, completed my vehicle on time and car is running like new! Thanks! More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian
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Jul 31, 2023 -

McGovern Ford of Framingham responded

Hey Jean! We're happy that you had a positive experience working with our staff and that the car was finished on schedule and in excellent condition. We'll see you next time!- The McGovern Ford of Framingham Team

July 27, 2023

first, the service provided by the attendant Vivien yeh ling-martins was impeccable, perfect with an extraordinary education and the company also surprised me with the good service 100% congratulations More

by willian_glauber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivien yeh ling-martins
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Jul 28, 2023 -

McGovern Ford of Framingham responded

Willian, we're so glad to know you had a great experience with Vivien and our team at McGovern Ford of Framingham. Thanks for the kind words and support!

July 16, 2023

The team at McGovern is professional and helpful. They make servicing my truck a pleasure. More

by ijarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike. Jim. Dave.
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Jul 18, 2023 -

McGovern Ford of Framingham responded

Thank you for trusting us with your truck! We look forward to assisting you again next time! Safe travels!- The McGovern Ford of Framingham Team

July 10, 2023

Very friendly staff. Called when work was done. Will definitely be back for next service More

by Rhuften
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service.
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Jul 11, 2023 -

McGovern Ford of Framingham responded

Hey Rhuften, thank you for your kind words! We're glad our staff provided you with a friendly service experience. We'll see you at your next service visit!- The McGovern Ford of Framingham Team

July 07, 2023

Don’t like being told how long a review to write. McGovern Ford was great - efficient, customer-friendly, knowledgeable. More

by debramarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names - all in service dept
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Jul 10, 2023 -

McGovern Ford of Framingham responded

Thank you for taking the time to leave us a review. The word minimum is unfortunately a DealerRater requirement and not our own. We appreciate your business, as well as your kind feedback, and hope to see you again next time here at McGovern Ford of Framingham!

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