McGovern Ford of Framingham

Rude and Unacceptable customer service This is the worst ford dealership I've every dealt with, very unprofessional and rude. Dave from the service desk is literally the most horrible perso This is the worst ford dealership I've every dealt with, very unprofessional and rude. Dave from the service desk is literally the most horrible person. The way he talked to me and treated me, is completely unacceptable, and he should be fired immediately More

Steve Baisley was great and patient! I buy a used car to own it for a long time. So I don't do this often and take my time. Steve knew when to push and not, making me feel comfortable w I buy a used car to own it for a long time. So I don't do this often and take my time. Steve knew when to push and not, making me feel comfortable with my decision. More

Joey Harrington was awesome, excellent overall experience! I purchased my first Ford 5 months ago. I met Joey Harrington in sales, and we took an Explorer for a test drive. Before I decided to purchase, I plan I purchased my first Ford 5 months ago. I met Joey Harrington in sales, and we took an Explorer for a test drive. Before I decided to purchase, I planned on writing a letter of recommendation for him because he had the perfect blend of professionalism, enthusiasm, and patience (absolutely no sales pressure). After driving the Infinity QX60, Audi Q7, Buick Enclave, and Volvo XC90, I choose the Explorer because it had: the most comfortable ride, plenty of power, 4 wheel drive only when I need it, amazing technology, and most importantly, impressive safety features. I ended up ordering a new vehicle from the factory, which I'd never done before. Joey made the process easy and fun! The price negotiation was seamless and I felt completely satisfied without a lot of back and forth. When the Explorer arrived, Joey took the time to review it's most important features before I drove off with a big smile on my face. I was just back at Framingham Ford yesterday for my complementary 5000 mile oil change. Everyone was as friendly, helpful, and knowledgeable as I remembered. The service was completed more quickly than they told me, and I was again very happy with my overall experience. 5000 miles later, I love my Explorer more than ever and would definitely recommend Framingham Ford for anyone considering a new vehicle purchase. Go see Joey Harrington. More

Great overall experince buying my new F150 Worked with Joe Haberger. Completely and thoroughly enjoyable experience; extremely informative and knowledgeable, completely transparent, and even o Worked with Joe Haberger. Completely and thoroughly enjoyable experience; extremely informative and knowledgeable, completely transparent, and even offered sage advice about options, etc. Would recommend him to anyone.. More

Enjoyable experience purchasing my Lincoln! After searching & shopping several other dealerships, I took the 70 mile trek to Framingham Ford because of their variety of used Lincolns I was shop After searching & shopping several other dealerships, I took the 70 mile trek to Framingham Ford because of their variety of used Lincolns I was shopping for. I was introduced to Josh Lipoff and the rest was history! He was funny & quite honest, (thats funny right?)! The trip was well worth it, We found the perfect vehicle that fit our budget thanks to Josh..... and we are confident that this is the best deal I could have worked anywhere! Take the trip & see Josh, I don't think you will regret it..... More

My Ford Fusion Hybird Experience I purchased my first Ford Fusion Hybrid two years ago from Joe Haberger. He is the kind of a salesman that became a friend. So when I needed another I purchased my first Ford Fusion Hybrid two years ago from Joe Haberger. He is the kind of a salesman that became a friend. So when I needed another I went right back to Joe for my second Ford Fusion Hybrid. In two years Ford has made a lot improvements. He went over everything with me, making sure I understood the new features and safety improvements. I would record mend Joe Haberger and Framingham Ford to all my friends. A very friendly place to buy a car or truck. More

Great experience I have recently purchased a new car from Framingham Ford after looking for a few weeks and having visited other dealerships. I worked with Joshua Lipo I have recently purchased a new car from Framingham Ford after looking for a few weeks and having visited other dealerships. I worked with Joshua Lipoff to find the car that I wanted for a price that fit my budget. This is the first Ford that I have ever owned and I am happy with my Fusion. I would recommend Framingham Ford to anyone looking for a new car. G.Tripp More

Excellent experience thanks to Joey Harrington Bought my 2006 Lincoln Zephyr at Framingham Ford and had an excellent experience thanks to Joey Harrington. He was pleasant, professional, knowledgeab Bought my 2006 Lincoln Zephyr at Framingham Ford and had an excellent experience thanks to Joey Harrington. He was pleasant, professional, knowledgeable and listened to what I had to say and wanted. No sales pitch, no talking over me, and was very helpful. I love my car. More

new F150 The salesman was pleasant, professional, knowledgeable and listened to what I wanted (not what he was selling). He gave me a fair price for my trade i The salesman was pleasant, professional, knowledgeable and listened to what I wanted (not what he was selling). He gave me a fair price for my trade in and we came to terms in a short amount of time. He showed me how to operate all the new electronics in the truck and answered all my questions. Very good experience overall. More

Good experience thanks to Jim Foley Brought my car to Framingham Ford after I had trouble with a Ford dealership in Marlborough for service. My car originally had a type of oil leak, whi Brought my car to Framingham Ford after I had trouble with a Ford dealership in Marlborough for service. My car originally had a type of oil leak, which was made worse after the Marlborough Ford service repair. Frustrated I took my business to Framingham Ford where I asked to speak to the service manger Jim Foley. I explained my frustration and told him I did not want to return to the Ford in Marlborough. Jim Foley was great. He treated me like a valued customer and restored my faith in Ford. Everything was under the powertrain warranty as it should have been, he hooked me up with a rental and Jim explained to me the original repair done by the Ford in Marlborough was done wrong and in fact made things worse-which I was so mad at and yet happy I was told the truth about what really happened! Framingham Ford fixed my car the right way, treated me right as a customer and most of all-honest! Jim Foley the service manager is great and honest, I truly highly recommended their service department. More