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McGovern Ford of Framingham
Framingham, MA
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First time customer First time ever purchasing a new vehicle, Steve Baisley was incredibly helpful. I knew what I wanted, and Steve made the process quick and simple, and First time ever purchasing a new vehicle, Steve Baisley was incredibly helpful. I knew what I wanted, and Steve made the process quick and simple, and went out of his way to make sure I could get trade in credit for my broken down truck, as well as get me a better deal financing than the previous approval I already had. Will definitely do business again in the future More
Repeat Customer Very expectantly, we had to purchase a new car yesterday. Al Abramson was very helpful in determining which vehicle was the best for our family. Very expectantly, we had to purchase a new car yesterday. Al Abramson was very helpful in determining which vehicle was the best for our family. More
Best car buying experience We purchased a certified preowned Lincoln mix from Framingham Ford. This was a great experience because of Jerry! We sold us a great car, paid attenti We purchased a certified preowned Lincoln mix from Framingham Ford. This was a great experience because of Jerry! We sold us a great car, paid attention to our needs and made sure we understood the car when we picked it up. We highly recommend Framingham Ford and are particularly find it Jerry More
Lincoln sales review I am a second time customer and very happy. Jerry Feehily was great. He was very friendly, responsive and very knowledgeable. I highly recommend him I am a second time customer and very happy. Jerry Feehily was great. He was very friendly, responsive and very knowledgeable. I highly recommend him and Framingham Ford/Lincoln. Beth Kelly More
Second time happy customer Good local dealership with friendly and attentive salespeople. No need to drive all over looking for a particular car with certain options, they can f Good local dealership with friendly and attentive salespeople. No need to drive all over looking for a particular car with certain options, they can find you one and get it delivered. More
Time saving, straight forward and pleasant. I bought 2015 Mustang from Framimgham Ford through their online sevice. I receive quote online and Steven Baisley give me a follow up calls. Everythi I bought 2015 Mustang from Framimgham Ford through their online sevice. I receive quote online and Steven Baisley give me a follow up calls. Everything was professional and pleasant, from ordering the mustang that I want, getting production updates from time to time until the day I picked up the car. It has been a true time saving and pleasant experience for me More
Wonderful Experience As a woman who knows little about cars and went car shopping alone, I was extremely anxious about the process. Framingham Ford took the anxiety away; As a woman who knows little about cars and went car shopping alone, I was extremely anxious about the process. Framingham Ford took the anxiety away; they were friendly supportive and they taught me things as they walked me through the whole process. I love my Ford Focus! More
Above and beyond Customer Service!! An honest as the day is long dealership who bend over backwards to give great customer service. Owner Jerry Chase personally went way beyond the sta An honest as the day is long dealership who bend over backwards to give great customer service. Owner Jerry Chase personally went way beyond the status-quot to insure this customers satisfaction with a pretty close to new used rare sports car purchase. I would do business with them again and when I am ready for my next Mustang, they will be my dealer of choice.... More
New purchase Excellent service from start to finish. Never felt pressured, easy transaction, & great follow up. Very happy with the service and my new explorer! Excellent service from start to finish. Never felt pressured, easy transaction, & great follow up. Very happy with the service and my new explorer! Thank you! Would definitely recommend! More
Poor customer service and comminication I scheduled to have a panel replaced in my car and a simple parts replacement. I was told two days for the service, got a rental car and after four da I scheduled to have a panel replaced in my car and a simple parts replacement. I was told two days for the service, got a rental car and after four days of no call from them, I found out they ordered the wrong part and the other replacement wasn't fixed still. When I showed up at the dealership the fixed the part while I waited and I still need to come back for the replacement. It would have been nice to get a call stating a reasonable timeline rather than a bunch of crap to get me off the phone. The dealerships around the Boston area legitimately do not care one bit about their customers and it sucks. I cannot find a dealer that will reliably help me with my ford vehicle. I have now wasted a full day out of work and I still need to Come back for an hours worth of service. Take into account the 1 hour in both directions and there goes another half day because the people just don't care about you. it also would have been nice if someone said they were sorry for all the trouble..... Go somewhere else! More