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McGovern Ford at Drum Hill

Lowell, MA

4.9
305 Reviews
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1212 Westford St

Lowell, MA

01851

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Showing 305 reviews

August 12, 2024

Sales man was great made it personal. Everyone was so helpful. Very nice time spent in dealership wasn’t bad More

by Paula203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kota
Aug 12, 2024 -

McGovern Ford at Drum Hill responded

Paula, we're delighted to hear you had a great experience with our team at McGovern Ford Lowell. Thanks for the positive feedback!

August 10, 2024

I so appreciated the use of the car. Scott Carter is the best!! He and his team took good care of me. More

by Msgr Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Carter
Aug 12, 2024 -

McGovern Ford at Drum Hill responded

Anthony, we're delighted to hear that Scott and the McGovern Ford Lowell team took great care of you. Thanks for sharing your positive experience!

August 08, 2024

I recently had the pleasure of working with Rob Keenan at McGovern Ford in Lowell, MA, while searching for a truck. Although I ultimately couldn't find the new truck I wanted and the used one didn’t work out More

by brian@sigprint.net
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

McGovern Ford at Drum Hill responded

Thank you for sharing your experience with us, Brian! It's great to hear that Rob's professionalism and dedication made a lasting impression during your truck search at McGovern Ford Lowell. We appreciate the recommendation and look forward to assisting you in the future—safe travels!

August 06, 2024

Felt very comfortable here. They were willing to work with me on financing to get me into the car I wanted at a price I felt comfortable with. Very communicative throughout the More

by dlc88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear you felt comfortable and well-supported during your visit to McGovern Ford Lowell. It's great that our team could assist with financing and keep the communication clear throughout the process. Enjoy your new car!

August 02, 2024

The experience at mcgovern ford of lowell was extremely well didn't feel pressured when I walked in. I was meet at the door with a smile. Craig was amazing salesman to work with understood what I was looki More

by bruins307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Craig and the team at McGovern Ford Lowell provided a pressure-free experience. Thanks for sharing your positive feedback, and enjoy your new vehicle!

August 02, 2024

It was a great car buying experience working with McGovern auto. We knew what we wanted and we were able to get the sale completed in two hours. Thanks to Mark and everybody else for their hard work. More

by jdf684
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Houle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

McGovern Ford at Drum Hill responded

Thank you for sharing your great car-buying experience with McGovern Ford Lowell! We're glad Mark and the team could help make it quick and easy. Enjoy your new vehicle!

August 01, 2024

Even though the dealership was in the middle of a tech outage, Carlos had everything together - he even set up my next service appt. with systems down! Can count on him to be consistent, knowledgeable, an More

by jll
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Arsenault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

McGovern Ford at Drum Hill responded

Jll, we're so glad Carlos provided excellent service despite the tech outage. We always strive to ensure a seamless customer experience and appreciate your understanding. Thanks for the shoutout!

July 28, 2024

Easy to make appointments and Carlos at the front desk in service area He takes time to come out and to look at the issue and fix the issue with the truck. More

by rhondaducharme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

McGovern Ford at Drum Hill responded

Thank you for sharing your experience! We're glad to hear Carlos and the McGovern Ford Lowell team made it easy to address your truck's issue. We appreciate your support!

July 27, 2024

Everything was quick and easy! No too much pressure for all the dealer the add ons they sometimes try to push. Mentioned buy not pushed More

by Sgilbert74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Cullinan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlon Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

McGovern Ford at Drum Hill responded

We're glad to hear that your experience at McGovern Ford Lowell was quick and easy without any pressure. Thanks for sharing!

July 27, 2024

Service always handled as promptly as possible. Always right the first time. I would recommend. More

by mharris
Recommend Dealer
Yes
Employees Worked With
Lisa R
Jul 29, 2024 -

McGovern Ford at Drum Hill responded

We are so happy that our McGovern Ford Lowell team has earned your five stars. Thank you for your loyalty to our business!

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