McGovern Ford at Drum Hill
Lowell, MA
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Sales man was great made it personal. Everyone was so helpful. Very nice time spent in dealership wasn’t bad Everyone was so helpful. Very nice time spent in dealership wasn’t bad More
I recently had the pleasure of working with Rob Keenan at McGovern Ford in Lowell, MA, while searching for a truck. Although I ultimately couldn't find the new truck I wanted and the used one didn’t work out McGovern Ford in Lowell, MA, while searching for a truck. Although I ultimately couldn't find the new truck I wanted and the used one didn’t work out either, I can’t say enough about Rob’s professionalism and attentiveness throughout the process. Rob was always quick to respond to my questions and made sure I was informed without wasting my time. His dedication to customer service really stood out, and I appreciated how he was genuinely interested in helping me find the right vehicle. What impressed me the most is that I had worked with Rob a few years ago when I was looking for a truck, but ended up sticking with my SUV and I remembered him fondly. When it came time to shop again, he was the first person I reached out to. If you’re in the market for a Ford, I highly recommend visiting McGovern Ford in Lowell and asking for Rob! He’s definitely the kind of salesperson that leaves a lasting impression! The kind of guy I will stay in touch for years to come. More
Felt very comfortable here. They were willing to work with me on financing to get me into the car I wanted at a price I felt comfortable with. Very communicative throughout the They were willing to work with me on financing to get me into the car I wanted at a price I felt comfortable with. Very communicative throughout the process of transferring my plates and getting my new car on the road. More
The experience at mcgovern ford of lowell was extremely well didn't feel pressured when I walked in. I was meet at the door with a smile. Craig was amazing salesman to work with understood what I was looki well didn't feel pressured when I walked in. I was meet at the door with a smile. Craig was amazing salesman to work with understood what I was looking for and helped me find the best option More
It was a great car buying experience working with McGovern auto. We knew what we wanted and we were able to get the sale completed in two hours. Thanks to Mark and everybody else for their hard work. McGovern auto. We knew what we wanted and we were able to get the sale completed in two hours. Thanks to Mark and everybody else for their hard work. More
Even though the dealership was in the middle of a tech outage, Carlos had everything together - he even set up my next service appt. with systems down! Can count on him to be consistent, knowledgeable, an outage, Carlos had everything together - he even set up my next service appt. with systems down! Can count on him to be consistent, knowledgeable, and accommodating. More
Easy to make appointments and Carlos at the front desk in service area He takes time to come out and to look at the issue and fix the issue with the truck. service area He takes time to come out and to look at the issue and fix the issue with the truck. More
Everything was quick and easy! No too much pressure for all the dealer the add ons they sometimes try to push. Mentioned buy not pushed No too much pressure for all the dealer the add ons they sometimes try to push. Mentioned buy not pushed More