McGovern Ford at Drum Hill
Lowell, MA
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I bought my truck here brand new, it has only ever been serviced here, I trust this establishment and it will continue to be my go to spot for any and all of my vehicles concerns . serviced here, I trust this establishment and it will continue to be my go to spot for any and all of my vehicles concerns . More
I had the works every 6 months for 5 years. My warranty was 5 years so now i have all these repair. I'm sure these problems didn't suddenly come up. Also they said I need new tires because yo My warranty was 5 years so now i have all these repair. I'm sure these problems didn't suddenly come up. Also they said I need new tires because you can't drive with tires over 10 years but they put new tires on when I brought it so they are 6 years old. . More
Great experience with this dealership. Robert did a great job strong client service and attention to detail. Robert did a great job strong client service and attention to detail. More
Robert great salesman , great service, great communicator, did a nice job managing the process - he’s a keeper !!! communicator, did a nice job managing the process - he’s a keeper !!! More
I was in the market for an EV truck and made my way into McGovern Ford Lowell, Craig and the team made the experience from beginning to end the best car buying experience to date. They provide all the info McGovern Ford Lowell, Craig and the team made the experience from beginning to end the best car buying experience to date. They provide all the information, work to fit into your budget and we were done in a reasonable amount of time. Love my truck and this dealership, if you are in the market ask for Craig at McGovern More
Roberto was the best, he helped me with the purchase of my car and I highly recommend him. my car and I highly recommend him. More
My car broke down on a major highway, 3 hours from home, as I was on my way to a wedding. Brian, in the service department, was a savior!!! He connected me to a towing operation and my car was delivered to as I was on my way to a wedding. Brian, in the service department, was a savior!!! He connected me to a towing operation and my car was delivered to McGovern Ford. Needing to have a car to proceed to the wedding, again Brian arranged for that. I picked up my car last night and drove the 3 hours home and it appears the service department has fixed the issues. More
Dealer Rater , Brian was very helpful , with guiding me through , what was done for my 2021 Ford Edge, as it relates to the “ Works maintenance package “ . Also , two or three items , were found by th me through , what was done for my 2021 Ford Edge, as it relates to the “ Works maintenance package “ . Also , two or three items , were found by the Service Team , and we took care of those items , during the appointment… Thanks , Mike More
I sent my truck for an inspection sticker and they gave me one Almost right away. Then they checked for recalls, and there was none. Lisa raposa was very polite and got me my truck back right away. me one Almost right away. Then they checked for recalls, and there was none. Lisa raposa was very polite and got me my truck back right away. More