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McGovern Chrysler Jeep Dodge Ram - Service Center

Newton, MA

4.7
460 Reviews

460 Reviews of McGovern Chrysler Jeep Dodge Ram - Service Center

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November 08, 2022

I chose McGovern Chrysler Jeep Dodge Ram from the MoPar website to service a recall on my 2019 Jeep. I moved from out of state a few years back when I bought my car and didn’t have a warranty anymore. I wa More

by Clementine’s Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Nov 09, 2022 -

McGovern Chrysler Jeep Dodge Ram responded

We are pleased to hear that your visit to our Jeep service center was so quick and easy! We look forward to seeing you back at McGovern Chrysler Jeep Dodge Ram Newton for another five-star experience in the future! Thank you!

November 08, 2022

My first time here for service. I only waited 1 hour for an oil change, tire rotation and complimentary 21 point inspection. Service Advisor Ken Meltzer was very friendly and helpf More

by susanflanders28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Meltzer
Nov 09, 2022 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you for the great feedback and five-star rating for Ken and the team, Susan! We look forward to providing another great service visit next time! - McGovern Chrysler Jeep Dodge Ram Newton

November 08, 2022

Near to my apt, Great location and Kenneth is very accommodating, Thank you for great service More

by Blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Vahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sobchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

McGovern Chrysler Jeep Dodge Ram responded

We are grateful for the kind words and five-star rating for Kenneth and the team! We look forward to seeing you again, Blake! - McGovern Chrysler Jeep Dodge Ram Newton

November 08, 2022

My 2019 Ram 1500 was misdiagnosed and customer service was very poor. Scott from the McGovern service department didn’t take anytime to explain what testing had been done or how they came to the conclusio More

by DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
November 03, 2022

Excellent service. Pleasant and convenient. Been going there forever. Good service this morning. New tires More

by Mariatack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Meltzwe
Nov 04, 2022 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you for being a McGovern Chrysler Jeep Dodge Ram Newton customer! Our team is grateful for your support and looks forward to your next visit!

November 03, 2022

Service was fast and friendly. I chose to wait for my car they said about an hour and it was done on time More

by Dbradley1475
Recommend Dealer
Yes
Employees Worked With
Rahul Sharma
Nov 03, 2022 -

McGovern Chrysler Jeep Dodge Ram responded

Thanks for the five stars! We hope to see you back here at McGovern Chrysler Jeep Dodge Ram Newton for all of your future automotive needs!

November 03, 2022

I have been a loyal customer for years and remain one! I greatly appreciate the way they handled a recent problem. After some discussion over a failed part and the warranty, the dealership worked with me More

by Christinepothier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Spezzano
Nov 03, 2022 -

McGovern Chrysler Jeep Dodge Ram responded

Thanks for the five stars, Christine! We're glad to hear that your visit with us was such a positive one. We hope to see you back! -McGovern Chrysler Jeep Dodge Ram Newton

November 03, 2022

Great people who seems that they care about you and your car and they actually listen to you . More

by mickey1648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Patacchiola
Nov 04, 2022 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you for the kind comments! Our McGovern Chrysler Jeep Dodge Ram Newton team appreciates your support and looks forward to serving you again next time. Take care!

November 02, 2022

They don’t care about you, the worst dealership ever, I don’t recommend it More

by mouaad.davali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittny
October 31, 2022

Loan is amazing fast and communicative service A+ and she gave great advice thank you very much More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Sure
Nov 02, 2022 -

McGovern Chrysler Jeep Dodge Ram responded

Brian, thank you so much for taking the time to share this wonderful feedback with us! Our McGovern Chrysler Jeep Dodge Ram Newton team looks forward to serving you again in the future!

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