
McGovern Chrysler Jeep Dodge Ram
Newton, MA
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712 Reviews of McGovern Chrysler Jeep Dodge Ram
Good dealership located conveniently in Newtonville. Near public transport and some restaurants if you need to drop your car off for an extended amount of time. I’ve been using the service team here for Near public transport and some restaurants if you need to drop your car off for an extended amount of time. I’ve been using the service team here for around 9 years on the same Jeep. Have had mostly minor repairs and oil changes but also some major body work after an accident. In every situation the staff have been upfront friendly and communicative. There have been situations where the staff have told me what needs to be fixed right away and what can wait which I really appreciate. Overall I don’t see myself taking my current Jeep or future Jeeps anywhere else. More
Me and my family have been buying all our vehicles from Pedro Brum from the last 8 years. I wanted to trade my Tundra and went back to the Toyota dealer Pedro used to work for thinking he was still there. Pedro Brum from the last 8 years. I wanted to trade my Tundra and went back to the Toyota dealer Pedro used to work for thinking he was still there. After working a deal with them I reach out to him to see if he could help me get a Ram instead since he is working for Jeep now. Unfortunately I didn’t like the Ram but Pedro still worked out the whole deal with his fellow co-worker Mutaz Mousa at Toyota of Nashua. They didn’t just get me $7000 more for my trade but they also lower my payment by $100 a month from what I was being quoted from the other Toyota dealer. I just want to thank Pedro for the continued great customer service and the McGovern Group. Me and my family have a new home for our future vehicles !!! More
My 2019 Ram 1500 was misdiagnosed and customer service was very poor. Scott from the McGovern service department didn’t take anytime to explain what testing had been done or how they came to the conclusio was very poor. Scott from the McGovern service department didn’t take anytime to explain what testing had been done or how they came to the conclusion of the Ram falsely having “bad or contaminated gas”. After bringing my truck to get a second opinion the proper diagnostics were done and the problem was solved. I would highly recommend NOT going to McGovern Jeep located at 777 Washington St Newton,MA. More
I chose McGovern Chrysler Jeep Dodge Ram from the MoPar website to service a recall on my 2019 Jeep. I moved from out of state a few years back when I bought my car and didn’t have a warranty anymore. I wa website to service a recall on my 2019 Jeep. I moved from out of state a few years back when I bought my car and didn’t have a warranty anymore. I was nervous of taking it to someone at here. Usually if it’s up to me, I’ll do it myself. So, I was skeptical. It was really easy to make an appointment online at their website and then someone called to confirm the recall needed and to give a more accurate time estimate. She said it would be a service I would have to return for later. I live in the heart of Boston, so Newton was a bit of a drive. When I got to McGovern, Kenny was my service agent. He took the time to explain my recalls and get my paperwork filled out quickly. He offered to get me a complimentary Uber (that would send to my phone) and made sure everything was set up. I ubered back to Cambridge for work and didn’t have to use my own money or take the commuter rail. I got a text asking me to review the inspection and paperwork. It gave me suggested services and if I wanted them completed. Totally low pressure and extremely transparent. My Jeep was done earlier than expected and when it was ready to be picked up. Kenny called me and got me an uber back to Newton to grab my Jeep. Picked up my car and was good to go! Simple and painless. Thank you so much Kenny and McGovern! More
I can not say enough about McGovern Newton from the salesman (Robert Hayes ) who I have dealt with numerous times and would not trust anyone else at this point, has always worked to make sure that e salesman (Robert Hayes ) who I have dealt with numerous times and would not trust anyone else at this point, has always worked to make sure that everything is perfect from start to finish and to the Gentlemen in the front office Pedro Brum and Roman Khitrik, This dealership went above and beyond and made purchasing our vehicles a breeze. In the last year and a half Friends and Family have purchased over 8 vehicles and every single experience has been the same. They are not pushy sales people and just want to help you find exactly what your looking for. Pedro and Roman (Sales Managers) are very professional and work hard to not waste your time and give you exactly what you are looking for, I will be continuing to do all my car shopping with McGovern Newton More
My first time here for service. I only waited 1 hour for an oil change, tire rotation and complimentary 21 point inspection. Service Advisor Ken Meltzer was very friendly and helpf I only waited 1 hour for an oil change, tire rotation and complimentary 21 point inspection. Service Advisor Ken Meltzer was very friendly and helpful. I will be back! More