Back

McGovern Chrysler Jeep Dodge Ram

Newton, MA

4.7
711 Reviews

777 Washington St

Newton, MA

02460

Directions

By Type

711 Reviews of McGovern Chrysler Jeep Dodge Ram

December 07, 2024

Absolutely, the best service ever professional, knowledgeable ,quality timeframe was incredible. The customer service department is truly amazing. I will always be a McGovern customer for life! More

by Wes392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Broulliard
Dec 09, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted to hear about your fantastic experience with our service team at McGovern Chrysler Jeep Dodge Ram Newton! It's wonderful knowing that our professionalism and efficiency have earned your loyalty. We look forward to serving you for many years to come!

December 05, 2024

Kevin was very informative and providing me with the information that I needed in a timely manner. Very helpful. More

by Ray
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Dec 05, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Ray, we're delighted to hear that Kevin was informative and helpful during your visit at McGovern Chrysler Jeep Dodge Ram Newton. Thank you for sharing your experience with us!

December 04, 2024

My experience there was great. They were polite and friendly. My only criticism is the prices. McGovern charges an arm and a leg for everything. I was quoted $600 for lug nut repla More

by Evan.lyman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahul
Dec 04, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Evan, we're glad to hear you had a positive experience with our team at McGovern Chrysler Jeep Dodge Ram Newton. We appreciate your feedback regarding pricing and will take it into consideration as we strive for improvement. Thank you for sharing your thoughts!

November 27, 2024

Was very pleased with the service I got at McGovern. My service writer was very helpful helping me navigate the details of my warranty and keeping me informed of what was happening with my car. Now I More

by Jmcnally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garett and Kevin in service
Nov 27, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted to hear that our team at McGovern Chrysler Jeep Dodge Ram Newton provided you with excellent service and peace of mind for the winter. Thank you for recommending us!

November 24, 2024

Rahul is wonderful to work with, takes the time to investigate my concerns and explain repairs in detail. More

by donnabeers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Nov 26, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted to hear that Rahul provided such attentive service at McGovern Chrysler Jeep Dodge Ram Newton. It's great knowing he took the time to address your concerns and explain everything thoroughly. Thank you for sharing this feedback!

November 23, 2024

Oil chg was fine. Pricing high. Asked to xx my sensor. They drove around and said it was fine. I was at a stop sign this a.m. no cars around my sensor just kept beepin More

by scsandyc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
Nov 25, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Sandy, thanks for sharing your feedback with us. We're glad to hear the oil change went well but sorry about the sensor issue you experienced at McGovern Chrysler Jeep Dodge Ram Newton. Please feel free to reach out so we can address this concern further!

November 22, 2024

This dealership is the best as soon as you walk in th door its like your walking into a family friend house. The employees know you by name do there nest to help you with your car and give you good optio More

by Bonnie N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 22, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Bonnie, we're delighted to hear that Daniel and the team at McGovern Chrysler Jeep Dodge Ram Newton make you feel right at home! Your positive experiences mean a lot to us. Thanks for sharing your feedback!

November 18, 2024

Had an emergency repair needed (broken driver seatbelt), and Daniel helped take care of it the same day. Having a dealership’s service department understand the urgency of a vehicle repair is critical. Afte More

by RT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Broulliard
Nov 18, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted to hear that Daniel and the McGovern Chrysler Jeep Dodge Ram Newton team were able to assist with your emergency repair. It's important for us to prioritize urgent needs, and we're glad we could restore your faith in our service. Thank you for choosing us!

November 18, 2024

Service was great! Daniel is an outstanding employee and an absolute pleasure to work with! More

by Gjoyce7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 18, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you so much for leaving McGovern Chrysler Jeep Dodge Ram Newton a five-star review! We are thrilled that Daniel delivered top-notch service.

November 17, 2024

Kevin, the head of service is the finest individual I have ever done business with of any dealership in my career. You’re lucky to have him on your team. More

by Brett.yogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin (manager of service)
Nov 18, 2024 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted to hear that Kevin made such a positive impression during your visit to McGovern Chrysler Jeep Dodge Ram Newton. We truly value having him on our team and appreciate your kind words!

...
4
...