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McGovern Chrysler Jeep Dodge Ram

Newton, MA

4.7
712 Reviews

777 Washington St

Newton, MA

02460

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712 Reviews of McGovern Chrysler Jeep Dodge Ram

June 03, 2023

After being a loyal customer for 4 years (2 new cars bought, all services and recalls, etc.) I got world class screwed over. Even got yelled at and being arrogantly talked to because my described issue More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name of service advisor
Jun 08, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

Hi Jan, Thank you for taking the time to leave us a review. Here at McGovern Chrysler Jeep Dodge Ram Newton, we strive for the highest level of customer service and it seems like we may have dropped the ball here. We would love to get a better understanding of what happened, not only for an opportunity to make it right but so we can avoid this from happening again in the future. At your earliest convenience, please reach out to our General Manager, Fran Real at 617-454-2952 or via email: freal@mcgovernauto.com. Thank you.

June 03, 2023

The staff was very kind and helpful, and made it clear what I was getting and did what they could to get what I needed. Thanks Josh! More

by howellal93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Van Der Wide, Will
Jun 07, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're happy to read about your positive experience with our team! Our team is delighted to hear Josh helped you find what you were searching for in a vehicle. Thank you for choosing us, and enjoy your new vehicle! - McGovern Chrysler Jeep Dodge Ram Newton

June 03, 2023

Cool place, as a heavy duty ram owner this place had a lift IN THE CITY. Service team was superb and the sales team was able to assist me in my inquiry of ordering a 5500 AAND they had a body shop on the More

by Yucel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan from Service, Robert from Commercial Sales
Jun 07, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're thrilled to hear you had a great experience here at McGovern Chrysler Jeep Dodge Ram Newton, Yucel! It's great to know that both our service and sales teams provided you with excellent assistance. Take care and please don't hesitate to reach out if we can be of service again in the future!

June 02, 2023

We had a great experience here. It was efficient, there was a good inventory, everyone was pleasant to deal with. More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Brum, 5 stars, Max Chaykowsky, 5 stars
Jun 06, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're thrilled to hear that you had a great experience with us, K! It's wonderful to know you found our dealership efficient, with good inventory and a pleasant team. Thank you and come back soon!

June 02, 2023

Great service and friendly folks, will highly recommend to family and friends. It is the only shop i go to More

by iamaguynamededdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Brouillard
Jun 06, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're so happy you feel confident recommending McGovern Chrysler Jeep Dodge Ram Newton! Being part of your automotive journey means so much and we look forward to seeing you back in the near future! Thank you!

June 02, 2023

Everyone we worked with was very helpful, especially Erica ans Max. This was the best car buying experience we’ve ever had. More

by tylerkirk462
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max, Erica
Jun 06, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

Tyler, We're happy to hear you enjoyed working with Erica and Max! It means so much that we could make this a great experience and hope to see you again soon! Thank you! - McGovern Chrysler Jeep Dodge Ram Newton

June 01, 2023

The team here at McGovern Chrysler Jeep Dodge Ram, were able to accommodate a request last minute to program my key , was very important that I get this done, and they were able to accommodate very quickly More

by kph9213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Spezzano & Mando Bogosian
Jun 05, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're delighted we could assist you with programming your key. Thank you for taking the time to share your experience at McGovern Chrysler Jeep Dodge Ram Newton. We are grateful for your kind words and support. Drive safely!

June 01, 2023

I would recommend McGovern auto to anyone looking for a car or truck. They were very helpful and pleasant people to deal with. More

by Douglas107
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Marin
Jun 05, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're honored to receive your support, Douglas! Thank you for trusting McGovern Chrysler Jeep Dodge Ram Newton with your business and please don't hesitate to reach out if we can be of service again in the future!

June 01, 2023

Daniel was so helpful and kind. He took the time to explain everything to me fully. More

by rkaplan118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brouillard
Jun 05, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you for sharing this wonderful feedback with us - we're happy to hear Daniel provided you with such excellent service during your visit. Your business is much appreciated by all of us here at McGovern Chrysler Jeep Dodge Ram Newton and we hope to see you again in the future. Take care!

May 31, 2023

Told me to come in that day for a 2 PM appointment, I left at 2:40 and the vehicle still had not been taken in to a bay. No concern for wasting peoples time. Surly staff, obviously hate their job. I can More

by Dakine
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anyone in the service department at 2 PM
Jun 08, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

Hi Dakine, Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience at McGovern Chrysler Jeep Dodge Ram Newton. We would like to learn more about what may have happened. At your earliest convenience please reach out to our General Manger Frank Real at 617-454-2952 or via email: freal@mcgovernauto.com. Thank you.

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