
McGovern Chrysler Jeep Dodge Ram
Newton, MA
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712 Reviews of McGovern Chrysler Jeep Dodge Ram
don't expect speedy service, they say they are working hard for you but just take your credit and run it through every possible loan company without consent. I worked 1with 2 different sales people, told hard for you but just take your credit and run it through every possible loan company without consent. I worked 1with 2 different sales people, told me the would run to see if i qualify and after the first no, told me they would try a few things and then added 4 new hard inquiries to my alrerady lower than ideal score. when confronted about it i was ignored for almost a week until i managed to finally get the sales manager William on the phone. he goes on to tell me he doesn't even remember me until i confirmed it was him I was speaking to. after that he goes on to accuse me of yelling while I'm trying to explain my frustration after being ignored and told ill call you tmrw 4 separate times over the course of a week. DONT do business with them i would go to a different McGovern dealership. More
this is my second time purchasing a car from this dealership, my car dealer wilson stephens was excellent, i told him what i needed and he foud the perfect car at a great price. pedro was very help dealership, my car dealer wilson stephens was excellent, i told him what i needed and he foud the perfect car at a great price. pedro was very helpful and generous with assistace and warrantees This car was a one oner no accidents and low milage. tthanks MCGORERN KEEP MAKING PEOPLES DAY! More
The service the team were all amazing. Very attentive. Couldn’t have picked a better place to buy my new car. Pedro, Clayton, Brain we’re absolutely amazing from beginning to end! Very attentive. Couldn’t have picked a better place to buy my new car. Pedro, Clayton, Brain we’re absolutely amazing from beginning to end! More
Follow-up review: I gave these guys a 1 star review on 5/30/23 for wasting my time on a same day appt for a Sprinter oil change. However, Kevin Spezzano, the service manager reached out to me within a few 5/30/23 for wasting my time on a same day appt for a Sprinter oil change. However, Kevin Spezzano, the service manager reached out to me within a few days to see if they could improve my overall opinion of the service dept After finding out all the relevant details of the interaction I experienced, Kevin set about making things right by confirming the price I was quoted ahead of time would indeed be honored the next time I came in, and that the quoted price would be valid for the foreseeable future. I feel now that I can safely assume that any work done in the future will be performed in a timely fashion. Given all the above, I am now optimistic that any future dealings with the service dept will be top notch. I will update this review after my next visit. Glad to see that the buck stops somewhere in the organization. Kudos to Kevin Spezzano for making things right. Keep up the great work! More
I arrived early to the scheduled MV appointment and Oil Change etc. Spoke directly with a great mechanic and then a manager.Very pleasant and accommodating. I’m certain Both men have the proper, positive a Change etc. Spoke directly with a great mechanic and then a manager.Very pleasant and accommodating. I’m certain Both men have the proper, positive attitudes and are good at their jobs. It’s a relief to see such service and have been provided curtesy in this day and age. I’m 62 so I know that it is not always a given but I sure appreciated it. Thank You! More