
McGovern Chrysler Jeep Dodge Ram
Newton, MA
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803 Reviews of McGovern Chrysler Jeep Dodge Ram
After going back and fourth with McGovern we finally reached a deal. At closing I was originally told that besides the down payment I wouldn’t have to pay anything. Else. They lied, I ended up paying fi reached a deal. At closing I was originally told that besides the down payment I wouldn’t have to pay anything. Else. They lied, I ended up paying first months payment which they specifically told me I wouldn’t. I was so fed up with the whole process I just agreed and signed. Then, I was told that my lease on my jeep was “all in” for the monthly figure I agreed to. Not true, I now still have to pay additional taxes which they 100% told me wasn’t going to be the case. They lied right to my face. STAY AWAY. This dealership is the furthest thing from honest. More
Excellent customer service Kevin was very very helpful and knowledgeable the whole experience was great All the employees were great and professional but Kevin definitely made your dealership shine thank and knowledgeable the whole experience was great All the employees were great and professional but Kevin definitely made your dealership shine thank you for being so customer oriented always refer to everyone More
I had a very disappointing experience with this dealership’s service department. Staff were condescending and dismissive when I asked questions, and they came across as inattentive and unresponsive dealership’s service department. Staff were condescending and dismissive when I asked questions, and they came across as inattentive and unresponsive throughout the process. Rather than taking my concerns seriously, they brushed them off and even blamed the manufacturer instead of addressing the actual issue with my Jeep. Overall, I left feeling unheard and frustrated. I would not recommend this service center to anyone looking for honest, attentive customer care. More
Rahul was excellent. Very professional and courteous. He is a top advisor and made the process of getting my van serviced very smooth and painless. I highly recommend Rah Very professional and courteous. He is a top advisor and made the process of getting my van serviced very smooth and painless. I highly recommend Rahul and the whole team at McGovern Chrysler Jeep Dodge Ram. I’ve had similar experiences at other McGovern dealerships. The McGovern auto group really cares about their customer’s satisfaction. Great company all around. Thank you McGovern! More
Cain the sales professional was relaxed and honest. Made everything simple and fun. The reason why is easy, he explained the whole process of buying a car, which was incredibly helpful, because he was Made everything simple and fun. The reason why is easy, he explained the whole process of buying a car, which was incredibly helpful, because he was so smart he realized that you trade on was from 2015 and had not been in the Market for a car for over 10 yrs. At this point he had firmed everything up and I was very impressed, Cain had built trust with me. More
We sold a 2020 Jeep Grand Cherokee to McGovern last week. The appraisal and sales process was very efficient and the bid was fair. Cain Bresnihan handled the final transaction and did a great job. He was The appraisal and sales process was very efficient and the bid was fair. Cain Bresnihan handled the final transaction and did a great job. He was pleasant and professional to deal with. More
Cain was a pleasure to work with. He answered all my questions and was very knowledgeable about the vehicle. The entire staff helped me through the process and we were great to deal w He answered all my questions and was very knowledgeable about the vehicle. The entire staff helped me through the process and we were great to deal with More