Back

Acton Chrysler Dodge Jeep Ram - Service Center

Acton, MA

4.9
141 Reviews

141 Reviews of Acton Chrysler Dodge Jeep Ram - Service Center

Sort by
November 19, 2024

Drop off of the vehicle was easy and quick. They kept me informed the whole time they had the vehicle and requested approval before doing any work that was not listed. More

by Jmpatt60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Meneses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

We're delighted to hear that your experience with McGovern Chrysler Jeep Dodge Ram Acton was smooth and well-communicated. Keeping our customers informed is a top priority, and we're glad it made a difference for you!

November 14, 2024

Kyle was excellent. organized efficient,personable ,explained the service professional. Mike was also very good More

by richarddonaldsontyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Richard, we're delighted to hear that Kyle and Mike provided you with excellent service at McGovern Chrysler Jeep Dodge Ram Acton. Thank you for sharing your experience!

November 11, 2024

I am waiting to see if my differential will be covered by my extended warranty. That was Monday. Tomorrow is Friday and I haven't heard anything. I might consider going to another jeep dealer after the week More

by ruthiesmith52185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Meneses
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Ruthie, I apologize for the delay in communication regarding your warranty. We aim to provide timely updates and it's concerning that we've fallen short here. Please reach out at your earliest convenience so we can assist you further with this matter. Thank you, Mutaz Mousa - General Manager - mmousa@mcgovernauto.com

November 09, 2024

I appreciated that the major repairs to my elderly Jeep were done in time for me to use it over an upcoming weekend. More

by chris.byrnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Couture
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

We're glad to hear that our team at McGovern Chrysler Jeep Dodge Ram Acton was able to complete the repairs in time for your weekend plans, Chris. Thank you for choosing us, and we hope your Jeep is running smoothly!

November 04, 2024

Both Bart Catalan and Kyle Mcosker were professional and knowledgeable. I was given options on how to proceed with my service issues, which were appreciated. Kyle and Bart were also friendly and personable More

by K-PWMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Catalano and Kyle Mcosker
Nov 04, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for sharing your experience with Bart and Kyle at McGovern Chrysler Jeep Dodge Ram Acton! We're glad to hear they provided professional, knowledgeable service and made the process enjoyable. We appreciate your feedback!

November 01, 2024

Repaired our vehicle in very timely manner. Always a good experience at service department Thanks More

by Duncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Couture
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Meneses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for acknowledging our commitment to timely service at McGovern Chrysler Jeep Dodge Ram Acton. See you down the road, Duncan!

October 30, 2024

Have had exceptional experiences in both sales and service at this dealership. Kyle in the service department made everything go smoothly. More

by Happycustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Couture
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Meneses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marian Dirienzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

We're delighted to hear about your exceptional experiences with both sales and service at McGovern Chrysler Jeep Dodge Ram Acton! Kyle will be thrilled to know he made everything go smoothly for you. Thanks for choosing us!

October 24, 2024

Bart was great and helped explain things. Always a pleasure working with him and the rest of the service team! More

by JCole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Catalano
Oct 25, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

JCole, we're delighted to hear that Bart and the McGovern Chrysler Jeep Dodge Ram Acton team provided you with excellent service. Thanks for sharing your experience!

October 17, 2024

Always a pleasure getting my vehicle serviced by a trusted and reputable dealer for my needs. More

by J-Gatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart
Oct 18, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for your confidence in McGovern Chrysler Jeep Dodge Ram Acton, and for your business. We are grateful to have you as a customer!

October 14, 2024

They took really good care of my care and kept me informed the whole time. I appreciated the transparency. What was supposed to take 4-5 hours only took 2! More

by Henkela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Meneses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Henkela, we're delighted to hear that our team at McGovern Chrysler Jeep Dodge Ram Acton provided you with efficient and transparent service. Thank you for sharing your experience!

...
4
...