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Acton Chrysler Dodge Jeep Ram - Service Center

Acton, MA

4.9
141 Reviews

141 Reviews of Acton Chrysler Dodge Jeep Ram - Service Center

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December 21, 2024

Always great service! Pleasure doing business with. Bart and the service department know what it means to give great service. More

by Kwhiffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Couture
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bart Catalano
Dec 23, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for the fantastic feedback! We're delighted to hear that Bart and our service department at McGovern Chrysler Jeep Dodge Ram Acton consistently provide great service. We look forward to serving you again in the future!

December 20, 2024

For the second time in six months I have received excellent service. The mechanics are top notch. They are very thorough, resolving the issues and recommending preventative measures as well. I’m very More

by rlnardone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Couture
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

We're delighted to hear about your positive experiences with our team at McGovern Chrysler Jeep Dodge Ram Acton! Thank you for trusting us with your vehicle, and we look forward to serving you again in the future.

December 20, 2024

Absolutely amazing service. Very thorough customer service with honesty and integrity We will be back More

by apap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 20, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

We're delighted to hear that you had an amazing experience with our team at McGovern Chrysler Jeep Dodge Ram Acton. Thank you for your kind words, and we look forward to welcoming you back in the future!

December 19, 2024

Just had our first service on our brand new Jeep grand Cherokee, and everyone was extremely helpful, professional and assisted with questions I had about setting up my phone in the new vehicle. You need t More

by propane_tryouts.3c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart in service and Angelina in sales
Dec 19, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for sharing your experience with us at McGovern Chrysler Jeep Dodge Ram Acton! We're glad to hear our team was helpful and professional during your service visit. We appreciate the feedback about updating the list of Sales and Service people, and we'll look into it. Safe travels in your new Jeep Grand Cherokee!

December 12, 2024

I called the first week of December and asked if the part needed for the recall on my car was in stock. I was told that it was and scheduled an appointment for 12/10. I came in for the appointment and after More

by Tina
Recommend Dealer
No
Employees Worked With
Bart
Dec 13, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Tina, I apologize for the inconvenience you experienced during your initial visit. We understand how frustrating this must have been. If there's anything else we can do for you, please feel free to reach out. Thank you, Mutaz Mousa - General Manager - mmousa@mcgovernauto.com

December 09, 2024

Provides quality service at a fair price in a very friendly environment. I've been a customer for years. More

by pgillingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Catalano
Dec 10, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for being a loyal customer and sharing your positive experience with McGovern Chrysler Jeep Dodge Ram Acton! We're delighted to know you've enjoyed our service over the years.

December 09, 2024

Michael in Service Dept was very friendly and courteous. Got my Jeep in right away for service and the work was completed promptly and thoroughly. Michael explained everything I wanted to know. A+++ More

by Rubicon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Meneses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for sharing your experience with Michael and our service team at McGovern Chrysler Jeep Dodge Ram Acton! We're glad to hear that everything was handled promptly and thoroughly. We appreciate the 5-star rating!

November 25, 2024

They have excellent service and they treated me well with respect and dignity. Much appreciated by them More

by jay_linworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Meneses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Jay, we're delighted to hear that you felt respected and well-treated at McGovern Chrysler Jeep Dodge Ram Acton. Thank you for sharing your experience with us!

November 20, 2024

Had an issue with work, not being completed completely. Sent a picture and haven’t heard any word back about it. Otherwise, everything was communicated properly. But no response to the issue of incompleted More

by Talon8433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gratiano
Nov 21, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for bringing this to our attention. We apologize for the oversight and lack of follow-up regarding your service at McGovern Chrysler Jeep Dodge Ram Acton. Please reach out directly so we can resolve this matter promptly and ensure a better experience moving forward. - Mutaz Mousa - General Manager - mmousa@mcgovernauto.com

November 19, 2024

Great service, nice people, quality work, great communication and correspondence. Great customer service and conscientious. More

by lindblad222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Couture
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for sharing your positive experience with McGovern Chrysler Jeep Dodge Ram Acton! We're delighted to hear that our team provided great service and communication. We appreciate your support and look forward to serving you again in the future!