Acton Chrysler Dodge Jeep Ram - Service Center

Acton Chrysler is better than any dealer I have ever used based on the three most important criteria to me: ease of interacting with staff, getting the job done right the first time, and competitive cost. I based on the three most important criteria to me: ease of interacting with staff, getting the job done right the first time, and competitive cost. I live in New York and I travel to Acton to get my car serviced. Coleman Hoyt oversees a team that pays attention to detail, communicates if there is an unforseen issue, and has my car ready when promised. I have never had a dealer experience as positive as the one I have consistently with Acton Chrysler. More

Awesome service! I am not a car aficionado and have so appreciated the professional service and explanations that are always provided. It is so clear that professional integrity (that is not always easy appreciated the professional service and explanations that are always provided. It is so clear that professional integrity (that is not always easy to find in this business) is the foundation and I'm sorry to not mention everyone by name because even in the most fleeting interactions, everyone is genuinely nice and helpful. Not many people can say, it is a pleasure to have my car serviced! And I'm looking forward to when I buy my next car! More

I have been buying or leasing cars from ACDRJ for over twenty years. In fact, the sales and service are so incredibly good that I don't even consider going anywhere else. Coleman has an incredible team. D twenty years. In fact, the sales and service are so incredibly good that I don't even consider going anywhere else. Coleman has an incredible team. Dennis Arsenault in Sales will give you incredibly honest advice about new car purchases. Chris and Brian will give you tremendous service. If you need a loner car; they will get you one and they will make getting your car serviced hassle-free and very easy. One time my wife had a mechanical failure on the Massachusetts Turnpike on her way to work. Rush hour traffic. She called Coleman and he orchestrated for her car to be towed to the nearest dealership and provided her transportation to work. He was so efficient she wasn't even late to work. That story is typical of Coleman; he will always go the extra mile for his customers! More

This is what a service organization should be!! The staff was professional, polite, attentive and understanding. They had me in and out of there in no time with a clean car to boot. I would highly re staff was professional, polite, attentive and understanding. They had me in and out of there in no time with a clean car to boot. I would highly recommend Acton Chrysler,Dodge, Ram and Jeep More

Excellant & reliable work, good price, deliver what they say they will. Entire staff goes out of there way to serve and deliver! They have been our family dealership for 20+ years, looking forward to m they say they will. Entire staff goes out of there way to serve and deliver! They have been our family dealership for 20+ years, looking forward to many more. Chuck More

All the employees of this dealership are courteous, knowledgeable and have always been attentive to my families needs. I have purchased new vehicles and used vehicles from Acton and have relied on them knowledgeable and have always been attentive to my families needs. I have purchased new vehicles and used vehicles from Acton and have relied on them for servicing and repairs which were completed on time on on budget. This is a fantastic hardworking and honest group and recommend them for any of your vehicle needs. More

We have used this dealership for our car service needs for 10+ years and wouldn't go anywhere else. Response is rapid and personal when there's car trouble. Coleman believes in fostering customer loyalty for 10+ years and wouldn't go anywhere else. Response is rapid and personal when there's car trouble. Coleman believes in fostering customer loyalty and trust and there's none of that anxiety that you're being taken advantage of in the service department. He treats you right so you'll come back. Simple as that. More

While my truck is a Ford, I have been taking to Acton for service and wouldn't think of taking it anywhere else. I love how I am dealt with from everyone from the dealership owner down to mechanics. The pi service and wouldn't think of taking it anywhere else. I love how I am dealt with from everyone from the dealership owner down to mechanics. The pick up and drop off of my truck is awesome and means that I don't need to worry about how to get my truck to the dealership. That is taken care of for me. Acton has the personal feel of a small town dealership/service that looks out for you and does everything it can to make sure you are a repeat customer. I would recommend there service department (and the dealership in general) to anyone who asks me. More

After numerous issues with my 96 road master I decided I had no alternative but to have the vehicle looked over. I was aware of a few problems, namely the brakes near the end did their life cycle and the ig had no alternative but to have the vehicle looked over. I was aware of a few problems, namely the brakes near the end did their life cycle and the ignition causing some trouble. I chose to reach out to Coleman directly after several recommendations from friends in the area. He was highly regarded for service and more importantly (to me at least, end cost). After looking over my vehicle it was clear that my car was in much worse shape than I had previously thought. Coleman and his team identified several loose connections in the dash that could have been disasterous on the road. I suppose the warning signs had been there, but as it turns out my signals were crossed and complicating the connection to my wipers. I was one rainy day from a terrible accident. Fortunately Coleman and his team were there to help. They fixed. My wiring, ignition and brakes. I was pleasantly surprised with both their estimate and my total bill (even lower!). They were curious, professional and above all timely. I picked up my car next day at 5 and drove off happy. Worth noting that they arranged a loaner car for me while mine was being serviced. All in all a terrific experience and I undoubtably will be back for my next repair or purchase! Thanks again, Happy camper in the north end More

The employees at Acton are some of the best I have dealt with. They have my interest in mind and gave me a full rundown of my vehicle when I brought it in for service. They were timely and thorough, even with. They have my interest in mind and gave me a full rundown of my vehicle when I brought it in for service. They were timely and thorough, even sending me pictures of the work that was being done on the car. They know their stuff and were able to explain it clearly to me. They did not push extra maintenance work on to me. They come with my highest recommendation! More