Acton Chrysler Dodge Jeep Ram - Service Center
Acton, MA
141 Reviews of Acton Chrysler Dodge Jeep Ram - Service Center
I have been bringing my cars to Acton Jeep for years and the service is exceptional, whether it was the make and model they sell or not. I have I highly recommend them for all makes and models as well as n the service is exceptional, whether it was the make and model they sell or not. I have I highly recommend them for all makes and models as well as new and leased vehicles! I will continue to do business with Acton and will soon be looking for my next car with them!! Thanks!! More
Our family has used Acton Chrysler Dodge Jeep Ram for Sales (Used) and ongoing Service for the past seven years since we moved to the area (they were highly recommended by neighbors). Both experiences h Sales (Used) and ongoing Service for the past seven years since we moved to the area (they were highly recommended by neighbors). Both experiences have been outstanding. The staff is responsive, respectful, honest, and skilled. We particularly appreciate that when servicing the staff never "pads" their recommendation and we know that they are completely trustworthy about what needs to be done and how much it should cost. We trust them implicitly. More
Executive summary: Amazing customer service from every single team member I spoke with. Will not hesitate to return. After a moment of motoring excellence, I had to have a rim on my Charger swapped out single team member I spoke with. Will not hesitate to return. After a moment of motoring excellence, I had to have a rim on my Charger swapped out. My first course of action was to call up the dealer I had purchased my car from earlier this year (unfortunately not Acton) to try and get things resolved. This most recent bad interaction with them was the last straw. Their service department was cold and defensive and took me for granted as a customer. Thanks to sites like this one it isn't hard to find a place who wants my continuing business. That place is now Acton Chrysler. There was a guy I overheard today waiting for service work significantly more intensive/profitable than changing a rim, but I can honestly say I was treated with the same degree of respect and courtesy as all other customers. Pretty awesome when you think about it, even sketchy shops know it is foolish to not be nice when you are expecting a hefty repair bill, but being dismissive towards customers in for simpler and more routine work seems all too common. Mike Rand was my first line of contact and he made sure I got comfortable. Brandon (technician) personally made sure I was ok with using bead sealant on a brand new rim and explained the need for a new valve stem. Both of them deserve to be recognized for a great attitude and for keeping me up to speed. It is sometimes the small jobs like this that can really win people over, and today did just that. See you again for the 16k service!! More
This dealership really exemplifies what a dealership should be…friendly, polite, knowledgeable and accommodating. I have leased my last two cars from this team and I must say they are great people with should be…friendly, polite, knowledgeable and accommodating. I have leased my last two cars from this team and I must say they are great people with whom to work! Service is fantastic and they really do give you that personal touch. If you’re looking to lease or buy a vehicle, look no further than this great team! More
We had our Milan serviced this weekend, while in Vermont. The service department was extremely accomodating, and the car was waiting for us as we returned to the State on Columbus Day. Kudos to this dealers The service department was extremely accomodating, and the car was waiting for us as we returned to the State on Columbus Day. Kudos to this dealership with whom we have worked since its inception! More
Have a corporate lease automobile so have strict guidelines on changing oil, rotating tires, certain mileage checks. Acton Chrysler Dodge is my choice for scheduling these service intervals because guidelines on changing oil, rotating tires, certain mileage checks. Acton Chrysler Dodge is my choice for scheduling these service intervals because they are always accomodating in terms of getting me into their schedule, the work is done quickly and professionally and I am on my way again! More
I had a challenging service project on a car that was not from the dealership. They did fantastic work on my car and when I received the car back I couldn't have been more pleased. I would most highly reco from the dealership. They did fantastic work on my car and when I received the car back I couldn't have been more pleased. I would most highly recommend their service department. More
We have only had excellent service at this dealership. Every person we've dealt with has been friendly and professional. I have recommended Acton Chrysler, Dodge, Jeep, Ram to numerous people because the Every person we've dealt with has been friendly and professional. I have recommended Acton Chrysler, Dodge, Jeep, Ram to numerous people because the service is outstanding and you can count on work being done in a timely fashion. The employees are knowledgeable and go out of there way to be helpful. More
Coleman and his team are relentlessly focused on customer satisfaction - their assessments are honest and thorough, and their knowledge of various models is incredible. The best, hands down. satisfaction - their assessments are honest and thorough, and their knowledge of various models is incredible. The best, hands down. More
Acton Chrysler Dodge Jeep does all my maintenance and service of my Jeep Wrangler Unlimited. The prices, service and quality are all the best. Recently I purchased new tires and not only was the price service of my Jeep Wrangler Unlimited. The prices, service and quality are all the best. Recently I purchased new tires and not only was the price the best I could find but the car was ready at the time promised. They also provided a loaner which was very convenient. They will continue to get my business. More