McGovern Chrysler Jeep Dodge Ram of Acton
Acton, MA
Filter Reviews by Keyword
By Type
620 Reviews of McGovern Chrysler Jeep Dodge Ram of Acton
I have been a Jeep (Grand Cherokee) owner for twelve years. I currently have a 2007 Laredo, 2008 JGC Overland, and 2012 JGC SRT8. I love the brand - it is a great vehicle. I have had experience with t years. I currently have a 2007 Laredo, 2008 JGC Overland, and 2012 JGC SRT8. I love the brand - it is a great vehicle. I have had experience with two other MA CDJR dealerships. Acton CDJR is by far the best. The following is why this dealership, in my mind, separates itself from "the pack". I purchased my 2012 Jeep Grand Cherokee SRT8 in February 2012. It was the first one delivered to this dealership. I do not know if I was more excited or the staff at the dealership. There is nothing "blasé" about this dealership. They were active and interested participants in the entire process, and were fantastic is providing updates as the car was approaching delivery. Upon delivery, they fully inspected the car inside and out, as it was a new model. They found a minor problem with one of the fender flares (which I never would have noticed) and went to great lengths to have it fixed. I have had one routine service which was a very nice experience. The facility is top notch, and the staff make their customers very comfortable while waiting. The staff is courteous, professional, and I would highly recommend this dealership to anyone in the market for a CDJR vehicle. More
I have been buying cars from Coleman Hoyt for 30 years. Though I am still driving a Mercury Mountaineer from his former dealership, there is no question that my next car purchase will be a Chrysler. As an Though I am still driving a Mercury Mountaineer from his former dealership, there is no question that my next car purchase will be a Chrysler. As an elderly single lady living in New Hampshire, I would follow his recommendations, and it is worth it to me to travel the 2 hours to get the attention and excellent service that his group provides. It has never been anything but a helpful and pleasant experience. More
Unbelievably friendly. Honest and caring. Will not upsell you on maintenence. Will go nowhere else. The maintence dept will walk you around the car and show you everything they've found and explain t upsell you on maintenence. Will go nowhere else. The maintence dept will walk you around the car and show you everything they've found and explain the technical details so you fully understand the fixes needed More
i can say without hesitation that this is the best service experience i have ever had and i have had plenty over my life (over 30 cars). Coleman and his crew are honorable, thorough, competent, conven service experience i have ever had and i have had plenty over my life (over 30 cars). Coleman and his crew are honorable, thorough, competent, convenient and fun to work with. You cannot go wrong working with them. I have and will continue to recommend them to all of my family and friends. More
The employees at Acton are some of the best I have dealt with. They have my interest in mind and gave me a full rundown of my vehicle when I brought it in for service. They were timely and thorough, even with. They have my interest in mind and gave me a full rundown of my vehicle when I brought it in for service. They were timely and thorough, even sending me pictures of the work that was being done on the car. They know their stuff and were able to explain it clearly to me. They did not push extra maintenance work on to me. They come with my highest recommendation! More
The professionals at Acton have completely transformed the auto buying and service experience. When buying a vehicle, they provide you with honest and complete information regarding pricing and options. the auto buying and service experience. When buying a vehicle, they provide you with honest and complete information regarding pricing and options. Our most recent purchase was for considerably less than we expected to pay as Coleman's advice encouraged us to consider a make and model we wouldn't otherwise have embraced. As important, they stand by their vehicles, offering top-notch service without any of the price-gouging that some mechanics promote. Acton completely removed the stress from buying and maintaining a car; we don't worry that we paid too much or had done unnecessary maintenance. More
We have received prompt and courteous service from Acton CJDR Our cars (one purchased there, one we have owned for awhile) are both serviced by them. They don't push unnecessary repairs, only what is neede CJDR Our cars (one purchased there, one we have owned for awhile) are both serviced by them. They don't push unnecessary repairs, only what is needed. They make recommendations for what repairs might be needed next, which is very helpful. More
Coleman's organization is why I followed him to Chrysler. Client-focused and knowledgable. The value is knowing my family members needs at each stage of their adulthood. Client-focused and knowledgable. The value is knowing my family members needs at each stage of their adulthood. More
This dealership consistently gives me one of the most pleasant and trustworthy experiences I have had anywhere in the country. Wether I am buying a used car or getting my car serviced or wether I need he pleasant and trustworthy experiences I have had anywhere in the country. Wether I am buying a used car or getting my car serviced or wether I need help deciding if ti makes more economical sense to fix a car or buy a new one, I have found the employees informative, helpful, clear and pleasurable to work with. If someone in this dealership tells me something needs to be done, I believe it needs to be done, not because they are trying to hoodwink me into something to make a profit. I have a friend who moved to Connecticut who says she still misses the treatment she received when she took her car into Acton Chrysler Doge Jeep Ram. More
The Hoyt operation is an exceptual business and I recommend them enthusiatically to everybody. I have bought more than one car there over the years and have all my car serviced in his shop. Not onl recommend them enthusiatically to everybody. I have bought more than one car there over the years and have all my car serviced in his shop. Not only does he do excellent work but he stands behind every job as he demands the highest service delivery all the time. Hoyt even goes so far as to pick up and deliver your car to your home door. This is a remarkable business--the type that is a rare find and one well worth sharing with all of your friends. More



