Back

McGovern Chrysler Jeep Dodge Ram of Acton

Acton, MA

4.9
563 Reviews

196 Great Rd

Acton, MA

01720

Directions

By Type

563 Reviews of McGovern Chrysler Jeep Dodge Ram of Acton

June 23, 2024

2-1/2 hours into a 10 hour trip, my engine light came on and my engine started misfiring. A quick search of local Jeep dealerships turned up McGovern. I drove there in hopes of at least getting a code to More

by twilsonqa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Catalano
Jun 24, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

We're so glad Bart and the team at McGovern Chrysler Jeep Dodge Ram Acton could assist you during your trip. Thanks for sharing your experience and safe travels on all future journeys!

June 19, 2024

Great service people! I’m glad I bought my car there. They keep it in shape. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra in sales while I waited was great, Chris Couture
Jun 21, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Wendy, thank you for reviewing McGovern Chrysler Jeep Dodge Ram Acton! We hope you're loving your new ride!

June 15, 2024

As usual, the service team at McGovern Jeep of Acton was exceptional. Bart C. checked me in and we reviewed the work I wanted done. The work was done on time as promised. Bart reminded me of work that I More

by tfeldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Catalono
Jun 17, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Tfeldman, we're delighted to hear that Bart and the service team at McGovern Jeep of Acton provided exceptional service once again. Thanks for sharing your experience!

June 08, 2024

Great service department. We have been going there for at 8 years and had no issues. The work is excellent. We appreciate working with Sandra and Bart More

by arlene.deardorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Lopez and Bart Catalano
Jun 10, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Arlene, thank you for your loyalty and kind words about Sandra and Bart! We're glad to hear that our McGovern Chrysler Jeep Dodge Ram Acton service department has consistently met your expectations.

June 07, 2024

The service department has always been so accommodating and helpful. Randy spent time working with the warranty company and made sure everything was in place. No other dealership has gone above and beyond More

by Shari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy , Chris Couture, Mike Rand, Brian Fisher, Alex Mueller, Mike Meneses
Jun 10, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Shari, we're delighted to hear that Randy and our service department at McGovern Chrysler Jeep Dodge Ram Acton exceeded your expectations. Thanks for sharing your positive experience with us!

June 03, 2024

Sandra Lopez is an Excellent Service Advisor to work with. Always keep me informed when my truck is being serviced . Goes above and beyond with exceptional customer service. She embodies how a Service A More

by 19tracylewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Lopez - Service Dept
Jun 03, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for highlighting Sandra's exceptional service! We're proud to have her on our team at McGovern Chrysler Jeep Dodge Ram Acton and are glad she could provide such a positive experience. We appreciate your feedback!

June 03, 2024

My service experience at McGovern of Acton is always superior! Especially appreciate Bart Catalano and service department team. More

by COXIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Catalano and all of the service team, Chris Couture
Jun 04, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

We're delighted to hear that Bart and the service team at McGovern Chrysler Jeep Dodge Ram Acton provided you with a superior experience! Thanks for sharing your positive feedback.

May 31, 2024

Carol the salesperson was great to work with. Unfortunately the GM tried to pull all the cliche used car dealer tactics that I hate. Trying to upsell with undercoating, trying to sell warranty, t More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carol
Jun 03, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Chris, I'm glad to hear Carol provided great service, but it's disappointing that the rest of your experience didn't meet expectations. We strive for transparency and respect in all our dealings and apologize if we fell short here. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Mutaz Mousa - General Manager - mmousa@mcgovernauto.com

May 31, 2024

Was and still a truly exceptional experience through the process of finding and fixing the defective doors, specially the driver door which was finally fixed by this good team who work at this dealership. More

by Cecilia Olivares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra López , Chris Couture
Jun 03, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Cecilia, we're delighted to hear that our team at McGovern Chrysler Jeep Dodge Ram Acton could assist you with your doors and provide an exceptional experience. Thank you for the kind words!

May 29, 2024

Great service so far. Found the Jeep that was right for us. Friendly and straight forward. More

by SM
Recommend Dealer
Yes
Employees Worked With
Julio Romero
May 30, 2024 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Congrats on your new Jeep! The McGovern Chrysler Jeep Dodge Ram Acton team is happy to hear you had a five-star experience. Enjoy the ride!

...
12
...