
McGovern Chrysler Jeep Dodge Ram of Acton
Acton, MA
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563 Reviews of McGovern Chrysler Jeep Dodge Ram of Acton
2-1/2 hours into a 10 hour trip, my engine light came on and my engine started misfiring. A quick search of local Jeep dealerships turned up McGovern. I drove there in hopes of at least getting a code to and my engine started misfiring. A quick search of local Jeep dealerships turned up McGovern. I drove there in hopes of at least getting a code to identify the issue. Bart let me know that they would check my codes and after a short wait, he reported what the issue was. He initially told me they were booking appointments weeks out. Based on my expression, he must have realized that wasn't going to work for me. He then said he would see if he could free up a tech but I may have to wait several hours. At this point, waiting was not going to be a problem. After a wait, I saw my car being pulled into the garage bay and after they did their initial analysis, Bart explained the issue and provided a quote for the repairs. I gave him a thumbs-up and they made the repairs. Thanks to the quick and professional service provided by McGovern's, I was able to complete that leg of my trip and additional travel totaling 2600 miles. I was thankful to find them and I give them a high recommendation. More
As usual, the service team at McGovern Jeep of Acton was exceptional. Bart C. checked me in and we reviewed the work I wanted done. The work was done on time as promised. Bart reminded me of work that I exceptional. Bart C. checked me in and we reviewed the work I wanted done. The work was done on time as promised. Bart reminded me of work that I had previously declined but didn’t pressure me in any way. I left the dealership looking forward to my next visit. More
Great service department. We have been going there for at 8 years and had no issues. The work is excellent. We appreciate working with Sandra and Bart We have been going there for at 8 years and had no issues. The work is excellent. We appreciate working with Sandra and Bart More
The service department has always been so accommodating and helpful. Randy spent time working with the warranty company and made sure everything was in place. No other dealership has gone above and beyond and helpful. Randy spent time working with the warranty company and made sure everything was in place. No other dealership has gone above and beyond as we have experienced here. More
Sandra Lopez is an Excellent Service Advisor to work with. Always keep me informed when my truck is being serviced . Goes above and beyond with exceptional customer service. She embodies how a Service A with. Always keep me informed when my truck is being serviced . Goes above and beyond with exceptional customer service. She embodies how a Service Advisor should be by proactively communicating and detail oriented. More
My service experience at McGovern of Acton is always superior! Especially appreciate Bart Catalano and service department team. superior! Especially appreciate Bart Catalano and service department team. More
Carol the salesperson was great to work with. Unfortunately the GM tried to pull all the cliche used car dealer tactics that I hate. Trying to upsell with undercoating, trying to sell warranty, t Unfortunately the GM tried to pull all the cliche used car dealer tactics that I hate. Trying to upsell with undercoating, trying to sell warranty, trapped me there for a financing offer that I didn’t want and turned out to be only .04% better then my more convenient Credit Union. More
Was and still a truly exceptional experience through the process of finding and fixing the defective doors, specially the driver door which was finally fixed by this good team who work at this dealership. process of finding and fixing the defective doors, specially the driver door which was finally fixed by this good team who work at this dealership. Thank you all so much!! More