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McGovern Chevrolet of Greenfield
Greenfield, MA
79 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 79 reviews
November 20, 2025
My car was not repaired and I had to pay for it to be repaired again. They also left the sway bar links off of my car, and it was flying all over the road on the highway as I left for Rhode Island shortl repaired again. They also left the sway bar links off of my car, and it was flying all over the road on the highway as I left for Rhode Island shortly after. I had to pay over 200$ to fix them. Then another 200$ in diagnostic fees because they returned my call months later. I just wanted it to go back to them to actually repair the issues that they didn't fix but charged me for. Also brake issues after they repaired them, smoking brakes and rotors that I had removed and replaced after they said they were faulty after I had them literally smoking. Hundreds in rental car fees because my car couldn't be turned on because of the faulty brake booster and sway bar links off. Also shock and strut they claimed to have repaired was still leaking. Very fishy. Now threatening legal action because I disputed the charges. (I won because I had papers stating repairs were not done and still needed repair and I went to two different places to confirm this just to be sure before I disputed the charges!) Sorry I'm not paying for repairs that weren't done and also risked my children's safety leaving components off that control stability. If it were one thing that maybe didn't get fixed I'd say it was a fluke but this is pretty crazy. More
by BK
Employees Worked With
I don’t recall, the dealership changed owners around the same time
August 10, 2025
A few days ago I was having a bad day, no ac and a dead battery. I stopped by Greenfield Chevrolet late afternoon and the kind men in the office took no time coming to the rescue. I was told I was bein battery. I stopped by Greenfield Chevrolet late afternoon and the kind men in the office took no time coming to the rescue. I was told I was being given a ride home(Shelburne Falls), and told I would be picked up when the car was ready. The same nice man picked me up as the day before and my car was parked outside, ready for the trip home. I can’t tell you how much this meant especially since the temperature was close to ninety! Thank you Greenfield Chevy and thank you Mr. Shaw for the ride. Susan Budrewicz More
by Suebud1945
Employees Worked With
Mr. Shaw, Scott Martowski
March 02, 2025
Joe McNamara was a pleasure to work with. My previous Chevy salesman retired after 30 years and he recommended Joe. He was very professional and made my trade in and car purchase very easy My previous Chevy salesman retired after 30 years and he recommended Joe. He was very professional and made my trade in and car purchase very easy More
by jjviadero
Employees Worked With
Ron Sicard, Joseph McNamara
February 12, 2025
We have always gotten right in when we need service, as an oil change, etc. The service staff are prompt and courteous. Always a pleasure to speak with them. an oil change, etc. The service staff are prompt and courteous. Always a pleasure to speak with them. More
by Brenda
Employees Worked With
David
February 08, 2025
This dealership is top notch Scott an his team are very honest and professional they definitely stand behind their business ,service department is great the sales team is great and very honest an helpful. honest and professional they definitely stand behind their business ,service department is great the sales team is great and very honest an helpful. I’ll definitely be buying another vehicle from there very professional and top notch quality and care thank you mogovern of greenfield !!!! More
by BillyFennelly91
Employees Worked With
Scott Weber
February 06, 2025
They are extremely professional, knowledgeable and friendly! I would highly recommend this dealership. The ease of making an appointment was incredible. Nice job folks! friendly! I would highly recommend this dealership. The ease of making an appointment was incredible. Nice job folks! More
by Bear2trent
Employees Worked With
Matthew Hiersche
January 31, 2025
I am extremely dissatisfied with the treatment I received at McGovern. My car was towed there by GM Roadside Assistance since it was the nearest Chevy dealership when my vehicle broke down. The issue with my at McGovern. My car was towed there by GM Roadside Assistance since it was the nearest Chevy dealership when my vehicle broke down. The issue with my car is covered under warranty. I did not purchase my car from this dealership, and three different people made a point of reminding me of that. When I mentioned to the General Manager that they are Chevy and GM, he firmly responded, “Absolutely not. I am an independent dealer.” On a positive note, David in the service department was professional and thorough. I expect he will provide excellent service - if you purchased your vehicle from them. More
by bmarkens
Employees Worked With
General Manager
