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McGovern Chevrolet of Greenfield

Greenfield, MA

Overview
Reviews
4.8
64 Reviews
Call Dealership (413) 479-6120

54 Main St

Greenfield, MA

01301

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Showing 64 reviews

December 19, 2024

Great timely service on repairs to serious problem! Dave Knox was exceptional in his professional role. More

by Kennykimk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Knox
Report | Print
Dec 19, 2024 -

McGovern Chevrolet of Greenfield responded

Kenny, we're delighted to hear that Dave provided exceptional service during your visit at McGovern Chevrolet of Greenfield. Thank you for sharing your experience with us!

December 18, 2024

10 months to get a switch fixed …. .terrible customer service , nearly impossible to get a return phone call More

by F700iii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Martowski
Report | Print
Dec 18, 2024 -

McGovern Chevrolet of Greenfield responded

Mr. Hogan , We are a bit confused by your review. In the spring you brought in your truck for tailgate issues , GM issued a recall on most of the parts which caused a massive backorder of needed parts. While we were waiting for the parts you took the vehicle to another dealer who worked on it and told you it needed the part we ordered for you but that you would have to pay out of pocket for it. You finally called us back and we reached out to GM and got the part and labor paid for by Chevrolet something the other dealer didn't do. We don't understand why you would be upset with us. Best, Scott Webber General Manager

December 13, 2024

Service was excellent, people were very friendly and made you feel comfortable with them, would highly recommend them ! More

by wbbogusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Scott Martowski
Report | Print
Dec 13, 2024 -

McGovern Chevrolet of Greenfield responded

We're delighted to hear that you had an excellent experience with our friendly team at McGovern Chevrolet of Greenfield! Thank you for the high recommendation, and we look forward to serving you again in the future.

December 11, 2024

Sales people are very nice easy to work with service people also great and knowledgeable in and out rarely waiting very prompt More

by winston.powell228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Knox, Brian Sadlowski, Scott Martowski
Report | Print
Dec 12, 2024 -

McGovern Chevrolet of Greenfield responded

We're delighted to hear that our team at McGovern Chevrolet of Greenfield provided you with prompt and knowledgeable service, Winston. Thank you for sharing your experience, and we look forward to serving you again!

December 07, 2024

Very good service. Everyone very professional, and kind. Listen to the customer. Thank you very much. More

by Bawgael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Martowski
Report | Print
Dec 09, 2024 -

McGovern Chevrolet of Greenfield responded

Thank you for sharing your experience with us at McGovern Chevrolet of Greenfield! We're delighted to hear that our team provided professional and attentive service. We appreciate your support!

December 04, 2024

The McGovern employees strive to please their customers and are prompt in scheduling you when you call for service. More

by magikalmaiden1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David & Rob
Report | Print
Dec 04, 2024 -

McGovern Chevrolet of Greenfield responded

Thank you for recognizing the dedication of our team at McGovern Chevrolet of Greenfield! We're glad to hear that our prompt service met your expectations. We look forward to assisting you again in the future!

December 02, 2024

Had a recall replacement done just before before the Holidays I was pleasantly surprised how quickly and efficiently it was handled I would recommend the dealership any time you need some help. The p More

by Sammikens
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Repair dept, Scott Martowski
Report | Print
Dec 03, 2024 -

McGovern Chevrolet of Greenfield responded

Thank you for sharing your experience with us! We're delighted to hear that our team at McGovern Chevrolet of Greenfield handled the recall replacement efficiently. We appreciate your recommendation and look forward to assisting you in the future!

December 01, 2024

Excellant and fast service. David the Service writer was cheerful, polite and courteous upon my arrival. Luis, the Tech, questioned me about some upgrade requests that could be More

by rrrick069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Torres, David Knox, Scott Martowski
Report | Print
Dec 03, 2024 -

McGovern Chevrolet of Greenfield responded

Thank you for sharing your experience with us at McGovern Chevrolet of Greenfield! We're delighted to hear that David and Luis provided excellent service during your visit. We appreciate the kind words about our dealership's cleanliness and organization, too!

November 16, 2024

David in service was great. He kept me well informed and all went smoothly. I enjoy the dealership every time I go. More

by Brettmcguinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service
Report | Print
Nov 18, 2024 -

McGovern Chevrolet of Greenfield responded

We're delighted to hear that David provided excellent service and kept you informed during your visit at McGovern Chevrolet of Greenfield. It's wonderful knowing you enjoy each experience with us, and we look forward to seeing you again!

November 13, 2024

Terrific service, and service assist David Knox who delivered the service that was timely and appreciated More

by Chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Knox
Report | Print
Nov 13, 2024 -

McGovern Chevrolet of Greenfield responded

We're delighted to hear that David provided you with timely and appreciated service at McGovern Chevrolet of Greenfield. Thank you for sharing your experience!

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