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McGovern Chevrolet of Greenfield

Greenfield, MA

4.8
77 Reviews

54 Main St

Greenfield, MA

01301

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Showing 77 reviews

March 02, 2025

Joe McNamara was a pleasure to work with. My previous Chevy salesman retired after 30 years and he recommended Joe. He was very professional and made my trade in and car purchase very easy More

by jjviadero
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Sicard, Joseph McNamara
Mar 03, 2025 -

McGovern Chevrolet of Greenfield responded

We're delighted to hear that Joe McNamara made your trade-in and purchase experience smooth at McGovern Chevrolet of Greenfield. It's great to know he came highly recommended, and we appreciate you choosing us for your new Chevrolet!

March 01, 2025

Very friendly staff. Brian made the whole process so easy. The financial part went well. More

by dcstacy57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Sadlowski
Mar 03, 2025 -

McGovern Chevrolet of Greenfield responded

Thank you for your confidence in Brian and McGovern Chevrolet of Greenfield!

February 21, 2025

Found the issue quickly and ordered the part needed right away. They even found out that the repair was covered under extended warranty. More

by hbreite22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Knox
Feb 21, 2025 -

McGovern Chevrolet of Greenfield responded

We're delighted to hear that our team at McGovern Chevrolet of Greenfield was able to quickly identify the issue and assist with your repair under warranty. Thank you for sharing your experience!

February 12, 2025

We have always gotten right in when we need service, as an oil change, etc. The service staff are prompt and courteous. Always a pleasure to speak with them. More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 12, 2025 -

McGovern Chevrolet of Greenfield responded

Brenda, we're delighted to hear that our service team at McGovern Chevrolet of Greenfield has consistently provided you with prompt and courteous assistance. Thank you for your kind words!

February 08, 2025

This dealership is top notch Scott an his team are very honest and professional they definitely stand behind their business ,service department is great the sales team is great and very honest an helpful. More

by BillyFennelly91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Weber
Feb 10, 2025 -

McGovern Chevrolet of Greenfield responded

Billy, we're delighted to hear that Scott and the team at McGovern Chevrolet of Greenfield provided you with such a positive experience. Thank you for your kind words and support! We look forward to assisting you again in the future.

February 06, 2025

They are extremely professional, knowledgeable and friendly! I would highly recommend this dealership. The ease of making an appointment was incredible. Nice job folks! More

by Bear2trent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hiersche
Feb 07, 2025 -

McGovern Chevrolet of Greenfield responded

We're delighted to hear that you had such a positive experience with our team at McGovern Chevrolet of Greenfield! Thank you for recommending us and appreciating the ease of scheduling an appointment. We look forward to serving you again in the future!

January 31, 2025

I am extremely dissatisfied with the treatment I received at McGovern. My car was towed there by GM Roadside Assistance since it was the nearest Chevy dealership when my vehicle broke down. The issue with my More

by bmarkens
Recommend Dealer
No
Employees Worked With
General Manager
Jan 31, 2025 -

McGovern Chevrolet of Greenfield responded

Ben, you refused to pay for a tow and diagnosis time because you believed a back-ordered main battery was going to cause a significant delay. If we don't complete the warranty repair, we don't get paid for the tow and diagnosis. We understand you pulled the car out to be repaired elsewhere, and we wish you the best going forward. You also told me you would go out of your way to tell everyone you know that we made you pay for the tow and diagnosis on your car that you didn’t want us to repair over our estimate on the time of getting a battery , in essence blackmailing us to not charge you. We don’t condone that type of behavior, we are an honest and ethical dealership priding ourselves on good customer service. Because you didn’t hear exactly what you wanted to hear your bashing us on line. We have a great online and local reputation , read the reviews posted on line by our customers.

January 29, 2025

Helpful and had great service. Will be back for all my car needs. My car thanks them More

by Jhiersche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hiersche, Scott Martowski
Jan 29, 2025 -

McGovern Chevrolet of Greenfield responded

We really appreciate you taking the time to leave McGovern Chevrolet of Greenfield this awesome review, thank you!

January 23, 2025

Totally helpful with the process of buying a vehicle. Wanted my business and stayed in touch with throughout my decision-making process. More

by WKB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph McNamara
Jan 23, 2025 -

McGovern Chevrolet of Greenfield responded

We're happy to hear that our team at McGovern Chevrolet of Greenfield was helpful and supportive during the purchasing process. Thanks for choosing us, and enjoy the ride!

January 16, 2025

They where very good to explain what was wrong with my car in detail. They also gave me plenty of time to decide what to do. More

by paulinefoster2377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Martowski
Jan 17, 2025 -

McGovern Chevrolet of Greenfield responded

We're delighted to hear that our team at McGovern Chevrolet of Greenfield provided clear explanations and allowed you ample time for decision-making. Thank you for sharing your experience with us!

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