McGovern Chevrolet Cadillac of Plymouth

Very pleased I couldn't be more pleased with my experience with Tracy Chevrolet/Cadillac. Flavio & Bill worked hard to put me in the right car at the right price. I couldn't be more pleased with my experience with Tracy Chevrolet/Cadillac. Flavio & Bill worked hard to put me in the right car at the right price. I had settled on a Cruze LS, but upon delivery, I was upgraded to a much nicer LT for the same money. Keith in the finance office offered the usual extended additional warranty coverage items, but my budget wouldn't allow for it, and I never felt pressured or intimidated during the process. Finally, they handled my Chrysler lease trade in as well. Super convenient. The new Cruze is better than I expected, and very much appreciate the respectful treatment I received from the Tracy team. Thanks everyone, see you in 3 years. More

Hands Down BEST Car Buying Experience I've Had!!! I've purchased about 10 cars between my wife and myself over the years, used and new, including leases. I can say without a doubt that this time it h I've purchased about 10 cars between my wife and myself over the years, used and new, including leases. I can say without a doubt that this time it has been the absolute best experience buying I've ever had!! Kristopher, Gil and Bill were my sales team. Found the used CTS I was interested in online and contacted them. Kris was very helpful with info, and because there weren't any photos up of the car yet he went out and snapped a few very good ones and sent them to me. That was pretty cool as their lot is about 2 hrs south of me. When i got there, Kris introduced me to Gil who would be my salesman. Great guy, very mellow. We took a test drive and came back in to talk numbers. Gil was very professional, and not pushy at all. VERY Reasonable, and worked with me on my trade. Then i met Bill the sales manager (and fellow veteran) who finished off the deal for me. They all noted I was a veteran (seeing my vet plate on the trade) and thanked me for my service, and gave me an absolutely great deal!! Thanks guys!! Even with the distance, we'll definitely check you first when its time for the next one!! More

Great experience I really love this place, customer service was awesome! I'm first time buyer and Flavio Vidoto help me with everything, he was always available to a I really love this place, customer service was awesome! I'm first time buyer and Flavio Vidoto help me with everything, he was always available to answer my questions and he made the buy process very easy! I recommend this place. More

Great first time buyer experience Great salesman and a dedicated management team made sure all my questions were answered. As a first time buyer I was nervous about getting a high inte Great salesman and a dedicated management team made sure all my questions were answered. As a first time buyer I was nervous about getting a high interest rate but the finance department worked every available source and put me in a great loan! Im loving my new car thank you Dave More

Some things just aren't what they seem JOE WILKERSON buyer beware. Some things just aren't what they seem. All was going excellent, smooth negotiations, fair compromise by both buyer and d JOE WILKERSON buyer beware. Some things just aren't what they seem. All was going excellent, smooth negotiations, fair compromise by both buyer and dealer. Made the hour drive to sign papers. Whoa. Hold on, you won't sell the vehicle for that "agreed" to price unless I finance through your bank? Hmm, called "steering" here in the lending industry and 100% illegal practice. No thanks - I don't need a higher finance rate and a $75 charge from you for financing since I'm already approved from my bank which I'm employed by! Bye bye Tracy Chevrolet, there are literally thousands of vehicles for sale for a ready, able and willing buyer. Buyer beware, just another dealer with shoddy practice More

A Real Pleasure Working with Flavio & Mike! From the moment I stepped onto the Tracy lot from the time I drove away in my Cadillac SRX, the experience was exceptional. Flavio Vidoto, Sales From the moment I stepped onto the Tracy lot from the time I drove away in my Cadillac SRX, the experience was exceptional. Flavio Vidoto, Sales Consultant, was extremely knowledgeable, professional and sincere. He really listened to what I was looking for and didn't try to push anything else on me. As the specific vehicle was not on Tracy’s lot, Mike Gollub, Sales Manager, spent the time searching and was able to locate, transport and deliver the exact vehicle. Both Flavio and Mike delivered on all promises made and kept me informed every step of the way. There was no pressure at any time during the entire purchasing process. Very refreshing! Even after the sale was made, Flavio spent a great amount of time explaining all the many features of the vehicle, making sure I felt comfortable before driving away. I look forward to purchasing my next vehicle thru Flavio and Mike. More

The Service Park Assist warning comes on A bad sensor was diagnosed on Saturday while I was doing the paper work for my new to me 2014 Volt. It was installed the following Saturday. And the b A bad sensor was diagnosed on Saturday while I was doing the paper work for my new to me 2014 Volt. It was installed the following Saturday. And the battery was fully recharged. A very nice used car by the way! More

Bad Customer relations I was told to leave by a salesman He said I came to the dealership to many times & I was torturing the sales staff while trying to purchase a new tr I was told to leave by a salesman He said I came to the dealership to many times & I was torturing the sales staff while trying to purchase a new truck, me the Customer!!! I spoke to the sales manager he could care less as to what took place More