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McGovern CJDR of Acton

Acton, MA

4.9
477 Reviews

196 Great Rd

Acton, MA

01720

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Showing 477 reviews

October 05, 2012

This dealership consistently gives me one of the most pleasant and trustworthy experiences I have had anywhere in the country. Wether I am buying a used car or getting my car serviced or wether I need he More

by sreviews
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Chris Couture, Sean Flory
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you very much for your nice comments. I wish we would stop losing customers who move away. Can we get her back? Again, I appreciate your nice comments very much. CWH

October 05, 2012

EVERYONE I know who has done business with this Acton dealership considers it the best car dealership experience they have ever had. No exceptions. Straight forward, HONEST sales people give clear inform More

by JB(D)T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hebert, Coleman Hoyt, Dennis Arsenault
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thanks D. You have one of those driveways that has at times held as many as 4 of our offspring at once and your long and wonderful business here has been very significant and wonderful. Thank you for your nice comments. CWH

October 05, 2012

These dealers are the most honest, straight-shooting car guys I've ever done business with. I know a lot of other people in my community who've worked with them, too, and, to a person, they all say great t More

by cwolff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau , Dennis Arsenault, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you very much, Carol. Frankly, I think that customers who become close personal friends may be the finest products a dealership carries. For me that is certainly so. Thank you for your looooong business history, of course....but more so for your friendship. CWH

October 05, 2012

I have had my car since 2006. It is not one of the brands they sell and yet they have never been anything but wonderful with my car. The most recent incident I had was that there was a large amount of debris More

by cmichaelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau , Chris Couture, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you Cheryl. Li'l red has been a stalwart for you and for us and I hope we keep it going for another 100K. I know ZERO other young parents who can handle a 2 door and a stick shift, you are AWESOME. These are the free years, no payment, and lots of life left in that old beauty! CWH

October 05, 2012

Coleman's organization is why I followed him to Chrysler. Client-focused and knowledgable. The value is knowing my family members needs at each stage of their adulthood. More

by Brockwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau , Dennis Arsenault, Chris Couture, Mike Rand, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

As one of my oldest customers, from all the way back into the 1970's and through the decades, all I can say is that you have meant a huge amount to me on so many levels. Thank you. I think we really need to figure out your next car move soon. Ancient Sables go for a really long time. But there is an end at some point. :) CWH

October 05, 2012

Excellent group of folks who really know how to treat a customer with respect and they charge a very fair price for all of their work! I have been using this firm for over ten years and highly recommend th More

by jamesbailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Fischer, Coleman Hoyt, Chris Couture, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thanks Ace! Your fleet of cars has been a very familiar sight on the lifts I can see through the window behind my desk. Thank you for trusting us with making them safe for your family. CWH

October 05, 2012

i can say without hesitation that this is the best service experience i have ever had and i have had plenty over my life (over 30 cars). Coleman and his crew are honorable, thorough, competent, conven More

by dgainsboro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Chris Couture, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you very much, Dan. If you ever get bored later on, please come over here and sell cars. You would be a star. CWH

October 05, 2012

Unbelievably friendly. Honest and caring. Will not upsell you on maintenence. Will go nowhere else. The maintence dept will walk you around the car and show you everything they've found and explain t More

by Flyingweasel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman, Brian, Coleman Hoyt
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thanks, Ben. really appreciate the nice feedback! I think we need to send a Dart out to you in Ohio, don't we? CWH / RL

October 05, 2012

Very honest people. A joy to work with. My daughter once left her bat and baseball glove in the dealer rental car and the owner 1) went out of his way to figure out it was ours, then 2) dropped the bat More

by ejbishop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
all, Coleman Hoyt, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you for your extremely nice comments. You guys can leave a bat and ball in my ratty old loaner car anytime. :) CWH

October 05, 2012

I have been buying cars from Coleman Hoyt for 30 years. Though I am still driving a Mercury Mountaineer from his former dealership, there is no question that my next car purchase will be a Chrysler. As an More

by Alison Farrar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Bill Cunningham
Oct 06, 2012 -

McGovern CJDR of Acton responded

We better find you something suitable for that long dirt road of yours! I think the new redesigned Jeep Liberty replacement is the perfect thing, coming next summer. Thank you for your long long history and support of our business here! CWH

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