McGovern CJDR of Acton

A great experience! I have to say (in my experience) retail has gotten worse and worse over the years. People just seem to want to put in their 9 - 5 and don't want to go I have to say (in my experience) retail has gotten worse and worse over the years. People just seem to want to put in their 9 - 5 and don't want to go the extra mile. You ask questions about a product, they almost feel annoyed to answer. Almost, like "that is what google" is for... From the time I walked into this local dealer, until I took delivery of the car everyone was very, very helpful. From Gus (my sales associate) to Brian Loiseau and Dennis Arsenault they did not skip a beat. They made this process extremely easy and fun. Gus knew the car inside and out (and there are lots of bells and whistles). He did not keep me hanging on anything. When he said something, he did it. I have purchased over 13 vehicles over the years and this transaction by far was the best. Thank you Gus! Thank you Brian and Thank you Acton Chrysler Jeep for an awesome experience. Keep up the good work. Very refreshing working with a good local dealer that cares, rather than a "big box" dealer (won't name any names) that don't even call you back. Thanks again! Brian More

I had a wonderful experience Acton Chrysler Dodge Jeep Ram I recently purchased a brand new 2016 Jeep Wrangler Sport Unlimited through Samson Moses. I have been looking for a Jeep Wrangler Sport Unlimited for I recently purchased a brand new 2016 Jeep Wrangler Sport Unlimited through Samson Moses. I have been looking for a Jeep Wrangler Sport Unlimited for many months and visited some different dealerships in Central MA area. Samson was very professional and a real gentleman to work with and he found the vehicle I was searching for in my price range. Acton Chrysler Dodge Jeep Ram had better pricing and Samson was a real pleasure to work with. He was very honest, hard working and knowledgeable and I would recommend him to anyone looking to buy a car. Marian in the finance department was also very helpful and excellent with our transaction. Thank you Samson Moses and Acton Chrysler Dodge Jeep Ram! More

Acton Jeep dealer I had a good experience in shopping with Acton Chrysler Dodge Jeep Ram when I purchased my new jeep Grand Cherokee 2016 and I would like to recommen I had a good experience in shopping with Acton Chrysler Dodge Jeep Ram when I purchased my new jeep Grand Cherokee 2016 and I would like to recommend to my friends when they plan to buy a new car. More

Top car partner! Acton Chrysler always go the extra ten miles to make sure my family's car needs are met perfectly. Excellent experience, efficient provider of auto ne Acton Chrysler always go the extra ten miles to make sure my family's car needs are met perfectly. Excellent experience, efficient provider of auto needs, and economical! More

Great customer service Buying or leasing a car is exciting but also can be stressful. I have been a customer of Acton Jeep ( previously Acton Lincoln Mercury ) for many year Buying or leasing a car is exciting but also can be stressful. I have been a customer of Acton Jeep ( previously Acton Lincoln Mercury ) for many years and will continue to be. This week I leased a Jeep with the help of Lou Angelli. I can't say enough about how easy Lou made the whole process. I got a great Jeep at a great price. Thanks again Lou Kathy Mazzola More

Easy Trade-In I was looking to trade in a 2007 Audi A4 quattro that had 165k miles on it while it still had value left. I didn't want to have to buy a different veh I was looking to trade in a 2007 Audi A4 quattro that had 165k miles on it while it still had value left. I didn't want to have to buy a different vehicle and getting rid of my current car at zero dollars. Having said so, I inquired on CarGurus about a CPO Dart that they had on their lot. Gus reached out to me within minutes via e-mail and phone call. I was able to set up a meeting that same week on a Saturday to test drive the car. Within 2 hours, we agreed to an appraisal on my previous vehicle and a deal on the new vehicle. It was straight forward, no fluffing, and an easy process. I got the preliminary paperwork finalizes that day, did the final paperwork to finalize the trade in on that Monday. Insurance approved and I drove the car home that Tuesday. Gus was out the day I had to pick up the vehicle, but I encountered other individuals. I talked to Lou about my love for my Audi, but that the gas was a killer. Dennis helped me figure out how to turn my daylight running lights on the Dart, and Samson helped get my phone connected to the car and got me officially in the new car. The whole process was very fluid. They were honest about the car I was purchasing and the car I was trading in. My Audi was Kelley Booked at 3k and I got 2.5k for it. The Dart was Kelley Booked at about 15k, and they sold it for 13. Very reasonable pricing with great customer service. There is not much else to ask for at a dealership than that. More

Excellent experience - will be back After owning/leasing multiple Jeeps, I was somewhat disgruntled with the brand. After turning in my last leased Jeep in 2009 there were no deals to After owning/leasing multiple Jeeps, I was somewhat disgruntled with the brand. After turning in my last leased Jeep in 2009 there were no deals to be had. After looking at multiple brands, I converted to BMW. My teenage daughter needed reliable wheels with 4X4 as she was a competitive dancer and traveled quite a distance to rehearsals and competitions. Dennis Arsenault was very helpful recommending Jeep Brands. We leased her a Compass with a very reasonable monthly payment. That Compass was perfect for her! We drove it in the heavy snow storms of 2015. I never had to worry about her being stranded in the snow. We never had to take it in for service other than a oil change. We had a broken side mirror, Alex was very helpful getting it replaced. Sadly, the lease was up on the Compass this month. With the help of Kirk and Dennis we are very happy with the deal we got with a new Grand Cherokee LTD. More

Best Customer Service I've Ever Had I've been to a couple different dealerships before, and Ive never had even close to the kind of custoer service that I got here. I leased a Jeep Compa I've been to a couple different dealerships before, and Ive never had even close to the kind of custoer service that I got here. I leased a Jeep Compass from them, even though I was moving to Tacoma, WA the next month, because Coleman convinced me that the paperwork/move was not going to be a problem. Sure enough, I arrived in Tacoma and there was my car ready for pickup at the local Jeep store. I just picked up the keys and drove, I was actually astounded how easy it was. I thought it was going to be a huge headache, nope. They figured the whole thing out for me. Thanks guys!! More

Customer Service at its Best! After spending months researching which SUV I wanted to buy, I decided the Grand Cherokee was the one. I browsed online for some dealerships in the a After spending months researching which SUV I wanted to buy, I decided the Grand Cherokee was the one. I browsed online for some dealerships in the area (Nashua and Boston area) and happened upon the Acton dealership. I met Samson Moses and he introduced me to the exact model I was looking for. He was extremely professional and helped me through the process as a first-time car buyer. I worked with Brian Loiseau for the financing aspect and was more than pleased with his level of professionalism. Overall I felt like a valued customer and would highly recommend this dealership to anyone in the market for a new vehicle! More

Great Lease trade in after two years Leased a 2014 Durango from this dealership. Made a good deal in July 2014. I signed for 36 months 15k miles/year. However with my heavy driving my od Leased a 2014 Durango from this dealership. Made a good deal in July 2014. I signed for 36 months 15k miles/year. However with my heavy driving my odometer was at 53,300 with 10 months to go! I was looking down a hefty $4,000 mileage charge next year. A red check ABS light came on and that was the incentive to inquire about trading this Durango in. Samson Moses was efficient and professional in outlining a deal for me after I brought in the vehicle and they looked it over. They (Samson and Denise A. the sales manager) made me a very attractive deal to trade in my 2014 for a brand new 2016 Durango Citadel with all the same safety features and only difference was the color. Turns out I was negative equity on my car (would cost me $4000 to walk away today). I did go to another dealership to try and match Acton's deal beforehand and they couldn't even come close! I called Samson, gave him a deposit over the phone on Friday. And picked up my new all shiny and new car Monday evening. It was in sparkling condition and I'm very happy with the process. It took literally 5 minutes to sign all the lease documents and hand over my 2014 keys to them. They took care of the lease cancellation (they essentially bought out my car and took care of the mileage overage charge). Would recommend this method of trading up a 3 year lease after two years to anyone. I a bit of money down, avoided a costly over-mileage charge in a year, my payments went up slightly. And I'm happy driving a 2016 instead of a 2014. More