McGee Toyota of Dudley - Service Center

Fast, comfortable, complete I got my appointment for service very quickly. I drove our Toyota truck right into the service area. The waiting area was convenient, comfortable and I got my appointment for service very quickly. I drove our Toyota truck right into the service area. The waiting area was convenient, comfortable and offered refreshments. Wi-fi didn't seem very strong but I was able to handle a business call during that time so it was productive. Love our Toyota and feel good about how it's being serviced. Thanks! More

Timely. Everyone polite. Explained everything. Excellent service. Everyone was polite and helpful. Service performed quickly and explained clearly. When I made the appt I was given lots of options Excellent service. Everyone was polite and helpful. Service performed quickly and explained clearly. When I made the appt I was given lots of options of times to fit my schedule. More

Oil change Service is always great! Friendly and professional. Clean upbeat lounge with refreshments is always appreciated. Free beer would be better if your loo Service is always great! Friendly and professional. Clean upbeat lounge with refreshments is always appreciated. Free beer would be better if your looking for recommendations More

Corolla 20,000 mile service I brought my Corolla in for its 20,000 mile service. The service department was great as usual. Everyone at the Dealership is so friendly. I will defi I brought my Corolla in for its 20,000 mile service. The service department was great as usual. Everyone at the Dealership is so friendly. I will definitely be back. More

Oil change, basic service Fair price, great service. I would go back again for future service. Brandon and team we're very helpful and easy to reach. Thanks again. Fair price, great service. I would go back again for future service. Brandon and team we're very helpful and easy to reach. Thanks again. More

Always the best Keep up the always fantastic work. always a pleasure dealing with the personal attention we get while visiting McGee Toyota of Dudley. It was our plea Keep up the always fantastic work. always a pleasure dealing with the personal attention we get while visiting McGee Toyota of Dudley. It was our pleasure. More

Tire check turned appointment I recently got into my car and (with my three children) noticed my tire light was on. I called the dealership and they told me to immediately come do I recently got into my car and (with my three children) noticed my tire light was on. I called the dealership and they told me to immediately come down and they would get me right in to check the tires. While I was there, they offered to complete my oil change/ tire rotation, instead of having to bring the kids back. Thank you for always continuing to go above and beyond to be do accommodating. You guys are the best. More

Terrible service Where to begin.. well a few months back i started having some issues with my car shutting off when it was in park. I took it to Toyota to get a diagno Where to begin.. well a few months back i started having some issues with my car shutting off when it was in park. I took it to Toyota to get a diagnostic. I told the service department that i was pretty sure that it was the alternator(mainly because of the symptoms and because it was right around the time that problems with my alternator would be affected.) He told me he would check it out and let me know. After the diagnosis he tells me i need to replace my spark plugs. He told me he checked my battery alternator and everything was working fine. So $450 later im thinking everything is all good and of course i put my car in park and it shuts off like it did before. So now im furious because now when it shut off it won't turn back on. So of course i take it back to (towed of course) and get another inspection where he tells me it was the alternator. Now to replace that it will be $800+ but they don't say oh ill take off some of the labor since i told you it wasn't the problem (I still have the voicemail of him telling me its not my alternator). Now after all that i decide to give them another chance to prove they know what their doing. I take my car in for a "complimentary" break check and a car wash. When I get there he says the break check is $60 and is only free if i do the service which seems deceiving because it didn't say it online but still fair. They call me to tell me my break pads rotors resurfaced along with break fluid flush. Now he says thats all going to be $550. When i told him that i couldn't afford that his whole attitude changed. He became short and rude. When i get back after still having to pay for the break check and oil change i go and look at my car to see if they at least did a decent job on washing it. As soon as i pull in to look i see there is still the same bird xxxx stains on the hood and mirror of my car. When i go in to ask him if maybe i was mistaken on whether it was a outside wash he comes out so i can show him(doesn't grab a cloth or towel to actually do anything). As we are out there and im showing him the multiple crap stains on my car he says oh well its a hand wash and im not getting a wax. As he's saying this i use my nail to easily take off the stains in front of him. He says well if i wanted a detail service then i need to pay additional $50 dollars. This place is a joke. I didn't know $35 wasn't enough money to clean up dry bird xxxx off my car. So all and all i spent $95 today for wasting my time.I went to my local mechanic and set up an appointment for the service which said they would do it. I refuse to give this place my business anymore. More

Service for 25,000 miles Great service very polite people did not have to wait long. Convenient appointment coffee available. Clean waiting room. Eveton was very helpful and Great service very polite people did not have to wait long. Convenient appointment coffee available. Clean waiting room. Eveton was very helpful and extra polite. More

Great Service As always, everyone was helpful, courteous and did a great job. They went out of their way to make sure of customer satisfaction and were very prompt As always, everyone was helpful, courteous and did a great job. They went out of their way to make sure of customer satisfaction and were very prompt with the service. More