McGee Hyundai of Barre
Barre, VT
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The sales team were great. Nick, Zack One of the fastest deals I have ever made. Paid cash and was in and out with my new Santa Cruz in just over an hour. The downside is that Nick, Zack One of the fastest deals I have ever made. Paid cash and was in and out with my new Santa Cruz in just over an hour. The downside is that McGees parts and service departments are non responsive. Often times they do not answer the phone and they never call back when you leave a message. On two different occasions I made appointments to have factory mud guards installed. Both times when I arrived on the day at the appointment time I was not on the schedule. They did fit me in but the first time they did not have the correct parts even though they had been ordered several weeks prior so a new appointment was made while there. I arrived for the second appointment and again I was not on the schedule. They again squeezed me in and got the guards installed. The work performed appears to be good and for the inconvenience they did not charge me for the parts or labor which was a step above and beyond. The lack of response to my phone calls, and the failure to schedule was very frustrating as well as the additional 60 miles traveled due to the incorrect parts makes me hesitant about scheduling future service with McGee. I know the issue with not answering phone messages is not unique to me as several individuals as well as an independent service garage has stated the same issues have occurred with them. For those of us elderly customers service is everything. With the outstanding sales department McGee could be a top rank dealer if they would just get their service writers and parts departments up to speed. More
Was there for an inspection on Thursday, October 30th, on my 2023 Hyundai Kona. Wait time was reasonable. Parking was terrible at best. Amy was very friendly and helpful. My only beef was the condition my c my 2023 Hyundai Kona. Wait time was reasonable. Parking was terrible at best. Amy was very friendly and helpful. My only beef was the condition my car was in when the inspection was done. The tech left my car dirty. When they took off the old sticker, the glass was left with old residue/glue, and the new sticker sitting in the middle of it. There were particles left on the dash. I had to scrape it off when I arrived home. More
I made several trips to McGee, checking out a number of cars. They never pressured me into any purchase. While I had competitive offers from some other dealerships, it was the attitude and knowledge from cars. They never pressured me into any purchase. While I had competitive offers from some other dealerships, it was the attitude and knowledge from the McGee sales staff that ultimately led to me purchasing from them. More
After submitting my trade online, I worked with Caleb over text, phone and email for a couple hours on the 30th. I asked about a test drive and Caleb offered me to sign an econtract to lock in the incent over text, phone and email for a couple hours on the 30th. I asked about a test drive and Caleb offered me to sign an econtract to lock in the incentives since I would be able to test the car on the 3rd, and he didn't know the new incentives. He also let me know that if I didn't like the car we could just tear up the contract. So today I got to test drive it and everything went very smoothly. An hour later we completed the deal and I really like the car. A very smooth ride back. More
Alexis was a great salesperson to work with! I was an out of state customer and McGee CDJR handled all the necessary paperwork for my state’s registration. In about a month all the paperwork was I was an out of state customer and McGee CDJR handled all the necessary paperwork for my state’s registration. In about a month all the paperwork was in order and I was all set. Thank you McGee team! More
I never felt pressure to buy anything At the end of two test drives and finance estimates the salesman asked me if it was possible that I might buy that day I told him flat out no and he didn’t challenge m test drives and finance estimates the salesman asked me if it was possible that I might buy that day I told him flat out no and he didn’t challenge me or seem disappointed. I liked that and so I came back later and they quickly wrapped the deal up for me. I felt like I had made a deal with someone I knew and liked. I would definitely recommend McGee More