McGee GMC of Charlton - Service Center

I took my 2015 Chevy Silverado to have my front brakes replaced. When they where doing the job the noticed that some link was missing on the front passenger side. They took me into the shop to show me. Th replaced. When they where doing the job the noticed that some link was missing on the front passenger side. They took me into the shop to show me. They luckily had the part in stock and replaced it. They where very fare on the price of the missing link and the brake job. The service manager Alex did a great job explaining everything. I would highly recommend McGee GMC for service Thanks again Alex More

Very easy to deal with and would recommend any friends to go there. Sales people were very helpful. go there. Sales people were very helpful. More

New management but poor customer service. Tried to blame and charge me for mistake that they made on previous service. Will never use again and will not buy a new vehicle from them again Tried to blame and charge me for mistake that they made on previous service. Will never use again and will not buy a new vehicle from them again More

I would of given a higher rating but still having issues. First off they had my car for 3 weeks. During that time I had to pay for a rental. I had 4 tires put on my car and balanced 2 days later the add First off they had my car for 3 weeks. During that time I had to pay for a rental. I had 4 tires put on my car and balanced 2 days later the add air light came on. All of my tires had various tire pressure by at least 7lbs only 1 tire had the correct pressure. I had my power steering pump that they said needed to replaced it was just done by them 2 years prior but they said there's been issue with that particular pump well they replaced it but there is a continuos noise I never had before. I took the car back the very next day they flushed the the lines and re added fluid but it did not make a difference they said it could be air in the lines and to drive it for a week it has now been exactly 1 week still making the same noise they said it could be a faulty pump. I also had a tune up that part there's no issues. I wanted a side mirror replaced because the mirror was not folding in and out. I was told the part was in but when I went to pick up the car the side had not come in and was told I would need to bring it back once they had the mirror but first it needs to go to the body shop to be painted then back to the garage to have it installed. It's now been 4 weeks since it was supposed to have been ordered no call as of yet. During this time Russ the garage mrg I was working with no longer works there I think that was part of the issue why everthing has taken so long. The people there all of them have been very pleasent to talk to I just wish I could have had everything taken care of in a reasonable time which I would think 5 days since nothing major was done to my car. Stay tuned if I am asked to take this survey again I will give a follow up once everything has been completed. Tonya Trabucco More

Very satisfied with my repair and with the service. I have had all my service work done there since buying my cr there 10 years ago. I have had all my service work done there since buying my cr there 10 years ago. More

Great mechanic! Matt is very knowledgeable and explained everything to me that needed to be done. Matt is very knowledgeable and explained everything to me that needed to be done. More

Service department great people working there! They know what they are doing and understand your needs They know what they are doing and understand your needs More

Service department is great! Service department manager very professional, very informative and straight forward. They have been very accommodating to me. Service department manager very professional, very informative and straight forward. They have been very accommodating to me. More

Great people to have service my vehicle will keep going back for service. Thanks everyone back for service. Thanks everyone More

Multiple times I've tried to make a service appointment for my truck. The service manager is so rude and obnoxious I ended up telling him forget it and walked out. I am a retired GM certified class A tech for my truck. The service manager is so rude and obnoxious I ended up telling him forget it and walked out. I am a retired GM certified class A tech with over 35 years experience and I've never dealt with a service manager this miserable! More