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McGee GMC of Charlton

Charlton, MA

3.8
138 Reviews
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104 Sturbridge Road

Charlton, MA

01507

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Showing 138 reviews

November 13, 2012

James Shaughnessy was the greatest salesman i have ever had. I would highly recommend him to any buyer! Yes, everyone there is so nice and helpful. I've never had such great service! James helped me find e More

by lillybells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2012 -

McGee GMC of Charlton responded

Thank you so much for writing this great review! I am so glad we were able to help you find the car that best suited your needs, congratulations on your purchase!

November 03, 2012

I visited this dealership and had a good experience with the sales consultant and the business manager. However, when I questioned the sales manager on the reason my negative equity was never mentioned unt More

by Ryland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 08, 2012 -

McGee GMC of Charlton responded

We are all very sorry to hear about your experience here. That is in no way how we like to do business and i want to let you know we have taken care of this issue internally. As i said, we are very sorry about your experience here at Patriot Buick GMC and if you would like to come look at the vehicle at one of our dealerships we would be more than happy to help you with that. If you have any further questions or concerns please do not hesitate to contact me, my name is Michelle and i can be reached at 413-570-1317 or at meastkrull@tommycarmgt.com

July 31, 2012

I was Very happy with the service department, Rebecca is such a great asset to the dealership. She's very polite & caring to her customers. More

by Japolinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
Aug 15, 2012 -

McGee GMC of Charlton responded

Thank you so much for your review. I am glad to hear that you have had such a wonderful expereince here with our service department and with Rebecca! I will make sure that she knows you appreciate her work.

July 18, 2012

Great service and sales department!!!!! They are always friendly and helpful. Rebecca (service) and Dan (sales) have always accommodated our needs when we are there and worked with us on all our vehicle More

by mminton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
Aug 15, 2012 -

McGee GMC of Charlton responded

Thank you so much for your kind words. It is our goal to make sure that all aspects of your experience here at Patriot are positive and i am glad to hear that you have experienced that. I will make sure that both Rebecca and Dan see your review. Thank you so much for taking the time to write this, and if you ever need anything please do not hesitate to contact us.

July 10, 2012

I brought my vehicle in for service and Rebecca was wonderful. She explained everything and she was great to deal with. I would highly recommend Patriot for service. More

by kcatacchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2012 -

McGee GMC of Charlton responded

Thank you for taking the time to write this review. I will be sure that Rebecca sees it and I am so glad to hear that you had such a positive experience here at Patriot Buick GMC.If you ever need anything please do not hesitate to contact us.

June 22, 2012

Car repairs are never easy yet Rebecca was AMAZING!!! Always professional, kept me in the loop- and made what could've been a stressful situation pretty much effortless. She was clear with her explanati More

by connorm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2012 -

McGee GMC of Charlton responded

Thank you so much for taking time out of your day to write this wonderful review. We all know how stressful car repairs can sometimes be and i am so happy to hear that Rebecca was able to take some of the stress out of that process for you. I will be sure to let her know how pleased you were with your experience here. I am glad she and the rest of the team at Patriot could help. If in the future you have any questions please feel free to call us. 1-508-765-1000

June 19, 2012

Over the weekend I visited this dealership to purchase a new vehicle and would like to let potential customers know about my experience. Buyer be aware of this dealership. They are underhanded and change d More

by scaredoff1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
tom and brian
Jun 20, 2012 -

McGee GMC of Charlton responded

At Patriot Buick GMC we highly value customer service and do our best to provide a truly exceptional experience for each and every customer. Based on your review, you did not share that experience and that is very disappointing to us. I would love to work with you to resolve any issues with your experience at our Dealership. Please feel free to contact me at 413-570-1317 or email me at meastkrull@tommycarmgt.com Best regards, Michelle East-Krull

May 23, 2012

Rebecca made my vehicle service experience extremely comfortable. Her professionalism and knowledge was second to none. I would recommend the service department at Patriot Motors to anyone. More

by Mike Deso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hutchings
May 23, 2012 -

McGee GMC of Charlton responded

Mike, Thank you for your review. Always happy to hear that Rebecca makes our customers feel comfortable and that you will recommend us.

May 10, 2012

Rebecca is the best service person I have ever dealt with anywhere. She is friendly, knowlegable, and always looking out for the customer's satifaction. I stopped by on a rainy eve May 9, 2012 because my w More

by Judith E Tryba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hutchings
May 11, 2012 -

McGee GMC of Charlton responded

Judith, Thank you for taking the time out of your busy schedule to write such a nice review. Rebecca and the rest of the team all do their best to help everybody out. I will make sure that they see your kind words.

April 29, 2012

This is the worst dealership I have ever been to. It's not the sales person because I'm sure they only do as they are told. Very pressured and rushed. I came along with someone buying from them and they w More

by sgregis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 30, 2012 -

McGee GMC of Charlton responded

Thank you for writing your review. I am sorry to hear that you were less than completely satisfied with us. If you could have your friend give me a call at 413-774-3121 I would like to see how I can help change that impression. My name is Shawn Vieira I am the eCommerce Director.