McGee Chevrolet

My husband and I went to McGee and purchased a brand new 2013 Silverado. My husband is in love with the truck and when we first arrived our experience was great. Staff was friendly, eager to speak with us, 2013 Silverado. My husband is in love with the truck and when we first arrived our experience was great. Staff was friendly, eager to speak with us, and assist us in any questions we had. We test drove a 2012 left over special and then checked out the 2013 models and my husband liked what he saw, but wanted time to think about it. Since we were stupid enough to hand over our keys for the truck we wanted to trade-in, we were literally trapped. We talked some numbers and requested our keys multiple times and of course each time they came back with a great deal. The last deal was actually amazing and said "today only", My husband knew he wanted a Chevy, so we took the deal. We were told prior to taking the deal that these trucks come with a remote start (which in fact the model they pulled out for us did NOT have it, even after they knew we were interested in that.. and since we were too naïve and too trusting, we got taken on the fact that WE did not carefully review the trucks window sticker.) And since financing had already been signed because we were leaving the dealership with the new truck when we realized there was no remote start (The salesman didn't even realize he said he thought it was something they needed to add on to the key ring) there was suddenly "Nothing that they could do." They offered the starter at retail price and that was it.. And the salesman/sales manager were also not as knowledgeable on the vehicle or his dealership services that are offered. We asked if any maintenance service was included over the next two years, the salesman told us yes and that we would receive some information regarding this, we went through the paperwork there was no information regarding maintenance service and when we inquired about this the next day the sales manager informed us that their dealership doesn't do that!!!!! Chevy website however says they provide it for new 2013 Silverado's and McGee still does not want to honor this even though THEIR EMPLOYEE VERBALLY told us they offered this. Needless to say we should have done our research regarding this dealership first. They were willing to do literally anything for us prior to making a deal, but once everything was signed and finalized it felt like they just did not care about customer service/satisfaction because they already had our money. **Below is an addendum to the top paragraph After 6 days of advocating for ourselves and after we contacted a General Motors Customer Service Specialist, McGee Chevrolet has stated they realized there was an error in the information provided for the 2013 Silverado service program and that we are now entitled to this program. My husband went back to speak to a sales manager today regarding our dissatisfaction and at that time he was made aware of our purchase qualifying for the service program. This has made us feel better with our purchase at this time, but I would recommend anyone wishing to purchase from this dealer to do your research before heading there and never let your guard down. Be your own advocate, because in the long run, the business is only looking out for themselves. (As is any business.) More

Alex Colon was extraordinarily professional, and made my purchasing experience go as smoothly as possible. He was very friendly and made each step of the process go flawlessly. Alex's people skills are in purchasing experience go as smoothly as possible. He was very friendly and made each step of the process go flawlessly. Alex's people skills are in a league of their own, and I would highly recommend using him as your sales person! More

We left, another dealership and came to McGee. Immediately upon our arrival we were greeted by Scott Soares, we explained to Scott what we wanted and our budget. So he found us what we wanted and Immediately upon our arrival we were greeted by Scott Soares, we explained to Scott what we wanted and our budget. So he found us what we wanted and went for a test drive. During the test drive, Scott was very professional and NO PRESSURE sales. This did not impress me as much as his dedication and pride in his company. As we talked about the car, he interjected with little history of the the dealership and some unique things about the old dealership location. When he spoke about McGees history he didn't sound like someone who was trying to sell the dealership, but was speaking out of pride and genuine interest in the company he works for. I have bought several cars and have never experienced something like this. I felt as if customer satisfaction and service is paramount at McGee not how much revenue you represent to them. after a small haggle in price we settled on a deal that fit our budget. you would think it would end there, but there was a long wait to see the loan agent. So Scott suggested we drive in the the car we were purchasing the 35 mins. to get the plates off of our old car still at the mechanic. this way we didn't have to wait and could drive it home tonight. again, i was impressed. On our arrival back Scott greeted us again and said we are next up and took the car to be ready for us to drive home, and asked if he wanted us to bring back our rental so we didn't have to. Then it was on to Anthony. the loan guy. his job get us with the extended warranty and sign the papers. when he explained the warranty we declined seeing that it would not fit our needs due to heavy milage we travel, we negotiated a deal for something that fits our needs without raising our payment cap. i know i know they are a bunch of hooey. but they are if you dont take advantage of them. its like having an exercise machine, if you dont use it you threw away money. We also learned that he adjusted down the intrest rate that we initially had and was able to beat out our credit union on rates. I am liking this guy more and more. So after a brief convo with our insurance company we realized that our budget cap is now met with the new insurance quote. What does Anthony do... He goes old world on us told us to call this other guy in the morning, tell him "Anthony sent you" and he will get us better insurance prices. I really don't care if he will get a kick back. Saving money is saving money. We drove off the lot in our car feeling like we chose the right dealership. I am going to tell everyone how great the service was at McGee and recommend Scott and Anthony to anyone who needs a car. More

I did not give a perfect rating because even thou I got a great deal as both my husband and I worked for it, when picking up the car the next day the gas tank was on empty. I asked about this before driving great deal as both my husband and I worked for it, when picking up the car the next day the gas tank was on empty. I asked about this before driving away and was told because I got such a good deal on a used car and therefore not gas. I went to the first gas station and I stopped pumping before it got to full and that was 14.049 gallons of gas. I asked when I went back for the registration how many gallons this car hold and was told 16.1 by the service manager. I was lucky I did not run out of gas before getting to the gas station. As my husband says this was poor salesmanship. More

My experience with McGee Chevrolet has been a good one thus far. I went into this dealership with a number in my head and my dealer (Joseph) did everything he could to meet and exceed my desires. I am not thus far. I went into this dealership with a number in my head and my dealer (Joseph) did everything he could to meet and exceed my desires. I am not the easiest person to work with and Joseph remained professional even when I was being difficult. I am very happy with the truck I purchased and the price I paid for it. More

Everybody was very nice and easy to deal with when looking at used cars, but after not purchasing a car over a month ago I have still yet to recieve my deposit back. I call once a week and they tell m looking at used cars, but after not purchasing a car over a month ago I have still yet to recieve my deposit back. I call once a week and they tell me they will take care of it, but still nothing. Not a good way to run a business. More

I went to McGee Chevrolet to test drive a used silverado pickup, and I was able to browse the lot without issue and when I went inside, I was greeted by Mike Camara, who was very nice and he listened to m pickup, and I was able to browse the lot without issue and when I went inside, I was greeted by Mike Camara, who was very nice and he listened to me without trying to move me into anything I wasn't interested in. In fact I ended up buying a toyota tacoma they had on the lot after test driving the silverado, and Mike was great about the whole thing, even though I think he liked the Chevy more, he worked with me on the Toyota. They wrote me a fair deal, and I left that day with my new truck! I would highly recommend Mike to anyone looking for a Chevy, and when I'm in the market again I'd look at Mcgee again. My parents bought there Car at Mcgee as well, and we both live on the Cape. They made the trip off cape worth while. Thanks Mike More

This is the second brand new car that I have bought at this dealership. Mike was so friendly and helpful. I have recommended this dealership to all of my friends and family. I would not go anywhere else this dealership. Mike was so friendly and helpful. I have recommended this dealership to all of my friends and family. I would not go anywhere else to buy a car! You walk in and everyone is so friendly even the service department is so helpful. I am so glad that I have found this dealership! More

We had a great experience with McGee Chevrolet of Raynham especially with our sales associate Mike Camara. We found him to be friendly, very knowledgeable and helpful. We will definately recommend him and t especially with our sales associate Mike Camara. We found him to be friendly, very knowledgeable and helpful. We will definately recommend him and the dealership. He was such a great person to deal with that he must be a great person to have as a friend or family member. More