McGee Chevrolet

worse dealer i ever done business with Went to order a 2014 Corvette Z51 from McGee. After a couple hours of negotiating we came to an agreement. They told me they would give me $49,500. Went to order a 2014 Corvette Z51 from McGee. After a couple hours of negotiating we came to an agreement. They told me they would give me $49,500. for my trade and they would order my Corvette. they told e I should see the car in 6-8 weeks. Well, 8 weeks later they told me that the Z51 corvette was on "constraint"and the Z51 production was on hold and that they would keep me informed on when it was going back into production. 3 moths later I didn't have my corvette or my trade in. I was willing to settle on any corvette they had in stock because I was losing my patience. I went for a ride to Paul masse Chevrolet in RI to see what they had in stock. I told the salesman my story that I had been waiting 3 months for my car because it was on constraint. The salesman, Sales manager, and their ordering department had confirmed that the Z51 corvette was NOT on constraint! In fact, they could order me one that day and have it within 6 weeks GUARANTEED! So I came to find out that they didn't have the allocation from GM to order anymore Corvettes but they wouldn't tell me this. They just kept lying to me! . So I went back to McGee, Told them I wanted to cancel the deal. I wasn't waiting anymore and they still couldn't be honest. They told me that Paul masse would have the same issue. So they did cancel my order but SCREWED me on my trade in! They told me that they didn't "actually' give me $49,500.00 for my trade in and that they gave me $48,000.00 for my trade and took $1500.00 off the sticker. So there goes 1500.00 and not to mention the $2500.00 I lost in taxes because now I had to pay sales tax on my trade! So less than 6 weeks after ordering my Corvette from PAUL MASSE I AM DRIVING IT! I LOVE IT! Paul masse called or emailed me a couple times a week to keep me posted and did everything they promised! Not like McGee! I wouldn't take a FREE car from them! By the way, the order tracking number Mcgee gave me when I ordered the car through them, STILL HAS NOT BEEN PROCESSED BY GM! Good thing I didn't keep waiting huh? More

Don't be Fooled by Salespeople The salespeople in this dealership promise the world and deliver nothing. They are sneaky and underhanded. I purchased a used car and thought they wer The salespeople in this dealership promise the world and deliver nothing. They are sneaky and underhanded. I purchased a used car and thought they were great because I had credit challenges. I did not think any one could get me into a new car. Well I drove home in a new car, but 6 days after, I called to check if the car was registered so I could bring it in for a sticker. Apparently the car was yet to be "funded" so they cannot register it. I was in a panic because I only have 7 days by law to get this done. Day 7 NO REGISTRATION. They "fixed" this by writing a new purchase and sales to give me another 7 days. Really? I am not the only one who has hear this from the dealer. On top of that, I was to bring the car in for service (things that needed to be done since I bought it) they tell me I need $100 in order to get them to look at it because the issues are not safety related. WHen I buy a car, I expect it to be in working order or get fixed. Don't wait until the day I bring it in to tell me I need $100 to have it done. More

Lousy Dealership, Lousy Employees, Just Plain Lousy!!! Was going to purchase TWO vehicles on the same visit. Was told over phone that I would receive a better deal where it was a multiple vehicle purchase. Was going to purchase TWO vehicles on the same visit. Was told over phone that I would receive a better deal where it was a multiple vehicle purchase. Agreed on a ballpark deal over the phone and insisted I come down for a test drive. Before I even sat in the chair, it was the same old smoke and mirrors. That my price point was too low, instead of $500 per month for both vehicles, they now wanted $700-$800 per month. This is my third trip to this dealership in past five years, every time leaving frustrated. Never again, they make you feel insignificant. The whole bunch, from the senior management down. Must be a trickle down effect they teach when they start working there. The more people you crush with your thumb, the higher position you get. There is no price negotiation, not even $500. Guess the great recession didn't make them change their ways at all. DO NOT EVER VISIT THIS DEALERSHIP, NEVER MIND MAKE A PURCHASE, YOU WILL REGRET IT !!!!! More

Terrible and decieving service Upon looking for a used car from McGee Chevrolet we were decieved and bluntly lied to many times about our car and the process of paperwork/pickup. Th Upon looking for a used car from McGee Chevrolet we were decieved and bluntly lied to many times about our car and the process of paperwork/pickup. The customer service is horrible, they do not value your time or treat you well. They barely would give us straight answers or even return our calls. I would not recommend this dealership to anyone at all. More

new truck the sales person sam williams worked very hard to get me into this truck. wasn't a bad experience no hard sales pressure , can't say enough good thing the sales person sam williams worked very hard to get me into this truck. wasn't a bad experience no hard sales pressure , can't say enough good things about it and will be bringing the car there for repairs even though its a little further than other dealers , they gave me the best deal . More

Worst Experience Of My Life After telling me that a different dealer "low balled" me a quote, I was quoted a 12K mile lease price from their Sales Associate Elder Silva for a par After telling me that a different dealer "low balled" me a quote, I was quoted a 12K mile lease price from their Sales Associate Elder Silva for a particular truck. I arrived after a 1 1/2 hour drive and he pulls up the truck that I told him I was not interested in and said the one I wanted was not available for the same price(although it had the exact sicker price). Very strange because he told me I had to tell him before I came down which truck I wanted so the paper work could get started on. Suddenly the price jumps $45 per month over the quoted price but he thinks he didn't do the exact same thing he accused the other dealership of doing. Mind you there was no call before explaining the truck wasn't available or the payment would be higher. After 3 hours of negotiating a price I could live with I find out that he put it as a 10K mile lease WITHOUT my knowledge obviously hoping I wouldn't notice until it was too late. I called the General Manager Jay Pacheco multiple times although he NEVER returned my calls. I spoke with the New Car Sales Manager Steven King and he assured me he would return my check (deposit) although he submitted it to the bank for deposit anyway. So I spent 3 hours in my car traveling, 3 hours negotiating an already quoted price, 3 hours of listening to blatant lies and had to pay my bank $28 to stop payment on my check. All three of these people have absolutely NO MORAL COMPASS at all. There are thousands of dealerships out there....find an honest one.....this one isn't even close. More

The sales man went above and beyond to help me out with my sale as well as my questions. He even helped me try and dig up my trade in title threw three bags of rubbish. Truly unexpected and very appreciate my sale as well as my questions. He even helped me try and dig up my trade in title threw three bags of rubbish. Truly unexpected and very appreciated. More

Experience started great, but I left unsatisfied with no owners manual for my used 2008 ford escape, and a monthly payment more then I wanted to spend monthly. The warranty also wasn't as good. only two yea owners manual for my used 2008 ford escape, and a monthly payment more then I wanted to spend monthly. The warranty also wasn't as good. only two years, I expected three. Good dealership, but didn't stand out personally. The killer is all along, I thought they were going to take my trade. Well after everything was signed, it's being towed away and it will go down as a repossession in my name. I cannot sell it because it has problems but I would have appreciated being more upfront, which they were not. Overall the vehicle itself is fantastic, but to me it is little things that keeps clients returning. I can get a manual off ebay for 30 bucks real easy, but it is the principle to me. I asked for one and was denied. They DID NOT go the extra mile. Just another sale. Everyone is entitled to an opinion, and once again I should have listened to what I had heard coming in about this dealership. I was told mixed things and overall my experience was no good and I left unsatisfied. I will not be a "repeat customer" More

I fell for and purchased my Cadillac CTS from McGee last september. I felt very good about the whole transaction, I even purchased an extended warranty that I was told would cover me for any problems bumper september. I felt very good about the whole transaction, I even purchased an extended warranty that I was told would cover me for any problems bumper to bumper.Everything would be covered except for tires, brakes and the like. I thought this was a wise move because with a big monthly payment, I couldn’t afford to run into any unexpected expenses. The car ran good for the first 6 months and I religiously kept up on the maintenance, I loved the car. My cars check engine light went on, so I made an appointment with the dealership. I arrived early for my appointment and was told that it would be a while. After 5 hours of waiting, Rich, The service manager told me that the problem was a fuel cell. He explained that they had to remove the fuel tank in order to fix it and that if it was one part it would be covered under warranty but if it was this other part, I would have to pay over 700 dollars. From Rich’s demeanor I knew that it would most likely be the 700 plus part. I left there feeling like I was getting taken. After fretting about the check engine light for months, I took it to a local mechanic who put it on the computer and after two minutes told me that it was a fuel evaporator sensor. He also told me that you don’t have to remove the gas tank, because that part is located under the hood. He replaced the part a couple days later and no more check engine light. 150 dollars for the part and labor. Now I can’t get a sticker because the Catalytic converter won’t pass inspection. So I call McGee and explain the problem and tell them about my warranty. They tell me that they will get back to me. They left me a message telling me that it is not covered under the bumper to bumper warranty. I wish I could read my warranty but I don’t have one to read because when I purchased the car they said they would mail my warranty to me which they never did. You have to understand that with a Cadillac CTS there are two Catalytic converters and you have to change both. At 500 dollars a piece and labor, I’m looking at 1,500 dollars and I can’t get a sticker without doing it. I just want to pass on my experience with McGee, I wouldn’t buy another car from them, I will never pay for an extended warranty again as long as I live and I would rather walk than bring my car in for service as long as Rich is running the service department. Jason Stull Marblehead, MA More

After having a very trying and exhausting experience at other dealerships, it was a relief to meet Elder. Elder is friendly and knowledgeable about all cars. He was extremely kind and patient with me and other dealerships, it was a relief to meet Elder. Elder is friendly and knowledgeable about all cars. He was extremely kind and patient with me and knew exactly the car that I needed for my family. I never felt high pressure from him which was a big change from other dealerships. I would/and will highly recommend Elder for all future customers. I ca not adequately express how grateful I am to have been able to have Elder for my salesperson. I have the perfect Chevy Malibu for my children to drive. I would definitely buy another car from Elder when I am looking to replace my own vehicle. Overall, shopping at McGee Chevrolet was a great experience! More