McGee Chevrolet

Smooth Sale, Terrible Post Sale Service Sale went fairly smooth, rather long negotiation though. After the sale we took delivery of our lease, and they lost the plates off of our trade-in. M Sale went fairly smooth, rather long negotiation though. After the sale we took delivery of our lease, and they lost the plates off of our trade-in. My wife called to ask for the paperwork stating we turned in the plates and they refused to accept responsibility for their mistake, instead blamed me and refused to help telling us to call the registry. We purchased two vehicles in two years from this dealership, I won't be back if this isn't remedied. More

frustration I normally don’t write negative reviews, but after the way I was treated at this dealership, I had to post my experience and save the next person in m I normally don’t write negative reviews, but after the way I was treated at this dealership, I had to post my experience and save the next person in my position. I am a woman who attempted to buy a car from Mcgee. I am good at researching vehicles before I even think about test driving a vehicle for price, reviewed, etc. At first my experience with Mcgee was typical as any car dealer, but from the moment that I mentioned I was interested in making an offer on the car the dealer became HORRIBLE. I went alone, silly me, thinking I would be fine, this wasn’t my firs time buying a car and I had a lot of research behind me. First, offered a low estimate for my trade in, as 3-4 other dealers valued my car higher and once mentioned that, they would not compromise. They then kept my registration from the time they appraised my trade until the end of the night when I asked to have it back, they kept it a little longer to try to get me to make a deal in just one night. They knew I came far to make deal and wanted me to make it that night. I was completely uncomfortable, tired and irritated after being held there for 3 hours. When I continued to ask for my registration, they sales team and members from upper management said they “misplaced it” with other customers’ and had to go back to find it. I started to demand it back and raised my voice and after the 3rd attempt (at which if the next attempt were to happen) I was going to threaten to speak to a manager. They used the “3 on 1” approach on me to pressure me. Three different members (two of which included two higher management members) continued to come over and tell me this was a deal of a life time which it wasn't. At one point when I refused to make a deal, the sales manager actually rolled his eyes at me and walked away in disgust. They would not give me the any of the numbers expect for a “monthly payment”. They refused to give me the bank’s finance rate, the total amount I would have financed and the price of my trade in. This was the worst dealership I have ever dealt with, and I have purchased about 3-4 vehicles in the past. They basically used interrogation tactics to try and win me over and “earn my business”. Let’s just say, I walked out, even if they came back and gave me my deal of a lifetime after all that I went through, I wouldn't take it just because of how they treated me. I would NEVER recommend coming to this place unless you want to loose lots of money and have tremendous amounts of stress. More

They put me at ease and explained everything. I can't say enough good things about them. They are great!! I knew where I wanted to go. I didn't need to shop any further. I can't say enough good things about them. They are great!! I knew where I wanted to go. I didn't need to shop any further. More

overall a great experience. friendly service good and honest sales person,very easy to talk with installed a remote starter included with the price of the car sounds like a good friendly service good and honest sales person,very easy to talk with installed a remote starter included with the price of the car sounds like a good deal?????????' More

Sales & service I had the pleasure of working with Jay Pacheco the general manager of the store and Brittany in service and they took care of me as if i were family t I had the pleasure of working with Jay Pacheco the general manager of the store and Brittany in service and they took care of me as if i were family to them. I felt that they u derstood all my needs and wants. Jay and his sales staff help find me the perfect car, a Chevrolet Tahoe which happens to my favorite car that ive ever driven and Brittany takes care of me in service. Anytime i need anything she's on top of it and gets me right in and right oht everytime. Recommend this dealership to all my fam and friends!!! Keep up the good work guys and ill continue to be a loyal customer!! More

Great experience!!! My sales consultant Elder Silva was great, very friendly and professional. Helped us find the perfect cars for our wants, needs and budget. The manage My sales consultant Elder Silva was great, very friendly and professional. Helped us find the perfect cars for our wants, needs and budget. The management team was just as great, no pressure at all. Greatest experience we ever had!! Thanks!! More

WOW!! What a great and amazing experience it was purchasing a vehicle, being a young woman I was always nervous about stepping into a car dealership alone, What a great and amazing experience it was purchasing a vehicle, being a young woman I was always nervous about stepping into a car dealership alone, nevermind purchasing a car. John and Russ made this possible! Their enthusiastic, caring, and knowledgable service was one of a kind! Thank you so much guys I couldn't be happier!:) More

great experience! best truck buying experience ever. quick, easy, and got a very fair price for my trade in and the silverado i was buying. would definitely recommend best truck buying experience ever. quick, easy, and got a very fair price for my trade in and the silverado i was buying. would definitely recommend these guys to anyone looking for a car or truck!! More

2015 Silverado I purchased a 2015 Chevy Silverado 1500 after my daily driver was totalled in an accident last month. I do not like new car dealers or the new car pur I purchased a 2015 Chevy Silverado 1500 after my daily driver was totalled in an accident last month. I do not like new car dealers or the new car purchase process. I stopped at McGee Chevrolet late on a Rainy Sunday afternoon to purposely avoid any sales people. After a few minutes of walking the lot, avoiding the front door of the dealership I was approached by a salesman named Jefferson. Jefferson was polite, intelligent and knew the inventory. Jefferson stood out in the cold and the rain showing me the different trucks, options and trim levels on the lot. I told him that I was undecided and he suggested that I make an appointment to come back to review my options and take a test drive. I made the appointment for the next day. I arrived for my appointment very early, jefferson was with another customer and suggested that I meet with another salesperson . Aaron S. Aaron was knowledgeable, polite and most importantly listened to my needs. He did not push any vehicles that he thought I needed. Within an hour or so I was able to pick out a vehicle that I liked and met my needs. I was able to purchase the vehicle with a very short negotiation and no b. s. I am not a patient person, I am very direct and sometimes labelled as difficult. Jefferson , Aaron and all the staff that I interacted with were easy to deal with. Having purchased many new vehicles both for personal and commercial use my recent experience at McGee has been the best. I will buy from McGee again. Thank you Jefferson, Aaron and Mc Gee Chevrolet. More

next... I tried this dealer along with another one in my area to bring my 2012 corvette in to have a problem I was having with the leather seat...The service I tried this dealer along with another one in my area to bring my 2012 corvette in to have a problem I was having with the leather seat...The service manager came out took a very quick look at it and said nothing he would do and would not contact the Chevy rep. it was almost as if these service managers have a script written down.... I left the dealer and found one on suggestion from a friend in Hingham... that service manager took the time to look at the seat and discovered the seatbelt clips were cutting into the leather seat...he ordered a new seatbelt assembly and new seat trim and said it was all under warranty as the seatbelt was defective. If perhaps I was not just written off by McGees service manager he might have found the defect himself.....needless to say its time for a new dealer to service my corvette. More