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McGavock Nissan Lubbock

Lubbock, TX

4.7
1,128 Reviews
Call Dealership (806) 783-8484
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6312 Milwaukee Ave

Lubbock, TX

79424

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1,128 Reviews of McGavock Nissan Lubbock

April 23, 2024

I was told I get 2 air filters a year on my warranty first time I came in second time I came in said I don't need one until 75 000 miles why 2 different stories ????? More

by retired200647@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
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Jul 12, 2024 -

McGavock Nissan Lubbock responded

We sincerely apologize that there was miscommunication about your warranty and air filters. We understand your frustration and appreciate you bringing it to our attention as we are always looking for ways to improve! Again, we apologize.

April 22, 2024

Great place to do business, very helpful staff, great sales and service department. Happy that we purchased new Nissans from this dealership! More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Wever, James Lyon, Jonathan Trevino, Zach Westerman, Patrick Helm, Richard Williams, Brent McGavock, Colby Hutson
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Jul 12, 2024 -

McGavock Nissan Lubbock responded

We are so glad to hear that you had a great car buying experience with us! Thank you!

April 15, 2024

Super friendly and courteous! Very helpful. Best customer service ever! I will always choose Nissan for my auto needs. More

by gigilee103082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad. 5 Stars!
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Jul 12, 2024 -

McGavock Nissan Lubbock responded

Thank you so very much for taking the time to leave a review about your great experiences and for your business and loyalty!

April 15, 2024

Excellent service department! Kudos to Luis Martinez and Sergio Reyes. They were very nice and friendly and answered all my questions. Also the lovely lady that took my payment More

by Sue Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Martinez, and Sergio Reyes
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Jul 12, 2024 -

McGavock Nissan Lubbock responded

We are so glad to hear that you had a great experience with our service department! We appreciate your recommendations as well as your business and loyalty! Thank you!

April 06, 2024

Everybody from the front desk to the final papers signed for ownership were top notch. I appreciate the time and sincerity that Patrick puts into helping you with what you can afford and need. If I ever get More

by Dancynurse51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Helm
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Jul 12, 2024 -

McGavock Nissan Lubbock responded

Thank you so very much for your kind words! We are so glad to hear that you had a great experience!

April 05, 2024

Friendly and always looking out for potential problems. This helps me, so I don’t breakdown by the side of the road. More

by tavitela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell
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Jul 12, 2024 -

McGavock Nissan Lubbock responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 31, 2024

Maxwell gave excellent service. He is attentive, smiles, very nice, very professional and listens to what the customer needs. More

by Moorheadjanice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell in express service advisor
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Jul 12, 2024 -

McGavock Nissan Lubbock responded

Moorheadjanice, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you!

March 31, 2024

Service was great. Both Tim and DJ were tremendous help. I appreciate all the assistance. More

by garciarenef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and DJ
Report | Print
Jul 12, 2024 -

McGavock Nissan Lubbock responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 31, 2024

Great and fast service. Maxwell did a great job keeping us informed of what all was done. More

by dmrosas29
Recommend Dealer
Yes
Employees Worked With
Maxwell
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Jul 12, 2024 -

McGavock Nissan Lubbock responded

Dmrosas29, we are so pleased you enjoyed your visit to Mcgavock Nissan!

March 27, 2024

Service advisor didn’t clarify total amount due and I was charged $200 more than quoted. More

by Jmccaskill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim in Service
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