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McGavock Nissan Lubbock

Lubbock, TX

4.7
1,112 Reviews

6312 Milwaukee Ave

Lubbock, TX

79424

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1,112 Reviews of McGavock Nissan Lubbock

May 24, 2017

Quick and Painless - AND they brought it to me! James made sure I got the best deal possible even though that required me looking 2 hours away from home. The day I was supposed to finalize and sign More

by haayleyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll, James Lyon
May 16, 2017

Convenient, easy, friendly McGavock Nissan was great! JT was super helpful and friendly. He found the exact car I wanted and was able to get it in my price range. The whole car More

by courtneyleigh0712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Trevino
May 14, 2017

Cole Johnson typical USED CAR SALESMAN Dealership is great. But Cole LYING Johnson is not. Looking to buy stay away from this LYING kid. Lied about vehicle trade in, vehicle ability to stre More

by Kfarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Johnson, Jay Horn
May 15, 2017 -

McGavock Nissan Lubbock responded

Hello, I am very sorry about your experience here. I understand that some parts were great, but others not so much, I want to help. We want our customers to know that they can trust us, and that we will be transparent throughout the process. I would really like to hear more about your experience so that we can learn from it, and find a resolution. If you could email me at mwilemon@mcgavocknissan.com or give me a call at 806-783-8484 and ask for Meredith, I will be more than happy to help you!

May 12, 2017

buying new car the people there were real friendly. Had no problem finding some one to talk to about. And the salesmen meeting you out in the parking lot as soon as More

by 49erule13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
frank the salesman, Zach Westerman
May 11, 2017

Great experience Len was very helpfull and I'm thankful for his assistance in getting our new vehicle and will more than likely return for our next vehicle purchase More

by Fmbidlack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Caron, Richard Williams
April 24, 2017

Always helpful, knowledgeable and patient. We have purchased several vehicles from McGavock over the years. They are always great to work with - they know US as well as their vehicles. They r More

by pam4casa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Bruner, Zach Westerman
April 17, 2017

Express Service, Really? On 4/10, made an apt for a simple oil change to be done on 4/14 at noon. Arrived and was told an hour and a half wait. Left and went down the street More

by rcart0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
May 02, 2017 -

McGavock Nissan Lubbock responded

Hello, I am so sorry to hear about your experience here. Express service is meant to be express, and we are very sorry that this happened. We do our best to get everyone's service done as quickly and efficiently as we can. I apologize for the inconvenience! We value your business and would love to help correct the matter. If there is anything that I can do please let me know! If you would like to email me at mwilemon@mcgavocknissan.com or give me a call at 806-783-8484 and ask for Meredith, I will be happy to assist. Thank you, McGavock Nissan

April 17, 2017

Wow! I Can't Believe How Easy This Was! I've had so many negative car buying experiences in the past. I went in with my wife on her lunch break and we had a car an hour later. Cole Johnson w More

by Number One Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Johnson, Richard Williams
April 17, 2017

Buying from McGavock since 1996 McGavock Nissan is the best auto dealership in Lubbock. We buy all of our vehicles from McGavock whether a Nissan or other brand of vehicle. Brent a More

by Joanie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Helm, Stetson Bailey, Richard Williams, Brent McGavock
April 16, 2017

Love Mcgavock We have bought lots of vehicles from Mcgavick and Richard has always been the best! We would recommend to anyone to buy a vehicle from Mcgavock. From More

by Fcompetio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire service department! Sharla rocks , Patrick Helm, Richard Williams
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