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McGavock Nissan Lubbock

Lubbock, TX

4.7
1,112 Reviews

6312 Milwaukee Ave

Lubbock, TX

79424

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1,112 Reviews of McGavock Nissan Lubbock

May 24, 2024

Excellent customer service and very friendly service people. Will continue to use McGavock Nissan for service More

by stevsutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 12, 2024 -

McGavock Nissan Lubbock responded

Hi Stevsutt, thank you for taking the time to leave a review for us at Mcgavock Nissan. We're happy we could meet your expectations!

May 12, 2024

The service department is always wonderful! ! I always enjoy how friendly and professional they are. More

by 3:16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the service department people :)
Jul 12, 2024 -

McGavock Nissan Lubbock responded

Hi 3:16, thank you for taking the time to leave a review for us at Mcgavock Nissan. We're happy we could meet your expectations!

May 09, 2024

A wonderful place to get our vehicle added tint. The service area is a clean, well organized facility with an inviting atmosphere. No surprise fees, or other last min add ons the price quoted was th More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jul 12, 2024 -

McGavock Nissan Lubbock responded

Hi John, thank you for taking the time to leave a review for us at Mcgavock Nissan. We're happy we could meet your expectations!

May 01, 2024

That did a great job of fixing the problem and it did not take long More

by shughes5814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Helm
Jul 12, 2024 -

McGavock Nissan Lubbock responded

Hi Shughes5814, thank you for taking the time to leave a review for us at Mcgavock Nissan. We're happy we could meet your expectations!

April 23, 2024

I was told I get 2 air filters a year on my warranty first time I came in second time I came in said I don't need one until 75 000 miles why 2 different stories ????? More

by retired200647@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Jul 12, 2024 -

McGavock Nissan Lubbock responded

We sincerely apologize that there was miscommunication about your warranty and air filters. We understand your frustration and appreciate you bringing it to our attention as we are always looking for ways to improve! Again, we apologize.

April 22, 2024

Great place to do business, very helpful staff, great sales and service department. Happy that we purchased new Nissans from this dealership! More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Wever, James Lyon, Jonathan Trevino, Zach Westerman, Patrick Helm, Richard Williams, Brent McGavock, Colby Hutson
Jul 12, 2024 -

McGavock Nissan Lubbock responded

We are so glad to hear that you had a great car buying experience with us! Thank you!

April 15, 2024

Super friendly and courteous! Very helpful. Best customer service ever! I will always choose Nissan for my auto needs. More

by gigilee103082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad. 5 Stars!
Jul 12, 2024 -

McGavock Nissan Lubbock responded

Thank you so very much for taking the time to leave a review about your great experiences and for your business and loyalty!

April 15, 2024

Excellent service department! Kudos to Luis Martinez and Sergio Reyes. They were very nice and friendly and answered all my questions. Also the lovely lady that took my payment More

by Sue Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Martinez, and Sergio Reyes
Jul 12, 2024 -

McGavock Nissan Lubbock responded

We are so glad to hear that you had a great experience with our service department! We appreciate your recommendations as well as your business and loyalty! Thank you!

April 06, 2024

Everybody from the front desk to the final papers signed for ownership were top notch. I appreciate the time and sincerity that Patrick puts into helping you with what you can afford and need. If I ever get More

by Dancynurse51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Helm
Jul 12, 2024 -

McGavock Nissan Lubbock responded

Thank you so very much for your kind words! We are so glad to hear that you had a great experience!

April 05, 2024

Friendly and always looking out for potential problems. This helps me, so I don’t breakdown by the side of the road. More

by tavitela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell
Jul 12, 2024 -

McGavock Nissan Lubbock responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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