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McFarland Ford of Rochester - Service Center

Rochester, NH

4.7
441 Reviews

441 Reviews of McFarland Ford of Rochester - Service Center

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January 16, 2024

I bought a new 2021 ford f350 there when it was Rochester ford now McFarland Ford. The clock spring in the steering wheel was making a clicking sound with 35160 miles on the truck it was brought in on 2-10-2 More

by jrguycon
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Bergeron
January 15, 2024

I continue to be satisfied with the service at this dealership. They are straightforward with any issues especially proactively. My Explorer is over 120K miles and is in great shape. I would like for t More

by WDM.MMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bergeron
January 11, 2024

Great experience! I had my Edge in for a brake booster replacement. The service was completed quickly and when they called to tell me it was ready, they told me abou More

by rmartin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
January 10, 2024

I had my Escape in the garage for check engine light which kept coming on. A loaner was provided for my use while it was being fixed. After three times in the garage it is now fixed. Jason and the ser More

by JOHNWHASTINGS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

Great Experience! They listened to me, understood my needs and exceeding my expectations. Thanks! Dan was great! The only thing I wish I could see on the repair or More

by girlsue37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in Service, Dan Bergeron
January 08, 2024

Easy to work with. No pressure or upselling which I appreciated. Will return for service in the future. More

by alan.r.matthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

McFarland Ford was great to work with and purchase a vehicle from. They didn't hassle me on using my own financing and overall I am happy with the sale. However, the Hyundai that I purchased stated in t More

by marksreisman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bergeron
January 05, 2024

Great overall experience. The dealership was able to take care of my cars recalls and state inspection in a timely manner. More

by k_mcaneney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
January 05, 2024

Good service fair price, what more could anyone want. They also do not try to sell you something you don’t need. More

by PAULEYJ68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bergeron
January 04, 2024

Short notice service request was completed next business day and Dan was very communicative and energetic! More

by LBARTLETT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
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