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McFarland Ford of Rochester - Service Center

Rochester, NH

4.7
418 Reviews

418 Reviews of McFarland Ford of Rochester - Service Center

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April 28, 2025

Always very professional and accommodating the staff are great people to deal with I will recommend the dealership to everyone who is interested in a Ford product More

by COOLBROTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Boch III
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Tyler listened to what I was looking for and put in the work to find the unique truck I was looking for. The manager Brian also followed up with a way to close the deal. More

by bsplvnj
Recommend Dealer
Yes
Employees Worked With
Tyler Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schoech
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

McFarland Ford of Rochester responded

Thank you for your kind review! We're delighted to hear Tyler was able to assist with finding you the right truck!

April 25, 2025

Easy transaction. Made the buying process simple and straightforward. Overall happy with my purchase and my truck More

by owenthutchins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cabral
4.0
This rating includes all reviews, with more weight given to recent reviews.
Art Bedard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

McFarland Ford of Rochester responded

We're glad to hear your experience was smooth and simple. Thank you for your review!

April 20, 2025

McFarland Ford has friendly staff and helpful staff behind the desk. They are knowledgeable, responsive, and timely. More

by TMacK9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Boch III
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

We took the car in for a chip in the window and did not think it had been properly fixed After further inspection we agreed that it had been fixed but where the chip was in the window would cause problems More

by arthur.sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Eisenhuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Bedard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

arthur.sullivan responded

After further checking, the chip had been sealed but where the chip was in the window would cause a problem for future inspections. The manager agreed and made arrangements to have the window replaced I thank him for his prompt response and as this is our third car purchased at McFarland, we continue to be pleased with the service and staff

April 15, 2025

The best! Recommend this dealership for everyone! Sales department and service is top notch, couldn’t be happier More

by wake.andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Super easy process with Tim, quick and painless. Would highly recommend recommend McFarland Ford of Rochester, More

by lfaletra33
Recommend Dealer
Yes
Employees Worked With
Brian Schoech
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Time Sewall
Apr 18, 2025 -

McFarland Ford of Rochester responded

We're delighted to hear Tim made it a quick and easy process for you! Thank you for your business and recommendation!

April 13, 2025

Mc Farland Ford exceeded all my expectations! ! They were very easy to deal with. Thank you Frank More

by gef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

They were very easy to deal with. Availability of staff was great. Their inventory was very good More

by st
Recommend Dealer
Yes
Employees Worked With
Tim Sewall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

McFarland Ford of Rochester responded

We're happy to hear the team here at McFarland Ford of Rochester provided a postivie experience! Thank you for your 5 star review!

April 09, 2025

Very pleased with the service. Fully repaired and quicker than I thought it would be. More

by parkesickler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Boch III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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