McDonough Toyota
Staunton, VA
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Salesman earned my respect After a 30 year career in sales myself, I pride myself in being able to go head to head against any salesman and usually enjoy beating up on less expe After a 30 year career in sales myself, I pride myself in being able to go head to head against any salesman and usually enjoy beating up on less experienced (or less well trained?) folks whenever I helped friends or relatives shop for cars. Dave took all of my "fun" out of negotiating and literally made an offer so competitive that I felt guilty for making a counter offer, but the salesman in me had to try.. They left me with no room to negotiate except to say yes, and we are very pleased with the 2012 CR-V that we purchased for my senior citizen mother. However, the main reason I feel compelled to share my story is the way Dave treated me the day I first walked on the lot. I am currently undergoing chemo treatments, and had noticed a couple of used RAV-4's on his lot on my way to the infusion center that morning. Six hours later on my way home, I decided to drive through the lot to see if either of those cars would work for my mom. I was weak and not feeling good, and did not want to talk to anyone, much less a car salesman. While peering in the windows, Dave walked up but I was basically rude and unpleasant to him - my attitude was no xx and immediately to the point of what I was looking for. He just said for me to get in my car and follow him down the hill to see this CR-V that just came in. I quickly looked it over and was impressed, but wanted to leave the lot and follow up when I felt better. Never once did Dave pressure me for a name or contact number, he was 100% respectful of my situation. He listened, provided an excellent recommendation for our needs, made us a deal we couldn't refuse, all with zero pressure and no stupid salesman tricks. It is hard to find a sales professional that knows how to listen, and Dave is one of the best I've ever come across. More
Great experience! They were very friendly; not pushy. Gave me a great deal, and got my payments where I needed them to be. Very pleasant and easy to work with. Will def They were very friendly; not pushy. Gave me a great deal, and got my payments where I needed them to be. Very pleasant and easy to work with. Will definitely go there again. More
Great Experience, as always! Had a great experience purchasing a new Toyota this past weekend. From the friendly sales staff to the helpful finance guy, we were completely satisfi Had a great experience purchasing a new Toyota this past weekend. From the friendly sales staff to the helpful finance guy, we were completely satisfied. Would highly recommend to others and have referred others many times. More
2016 Toyota Corolla Everyone was so kind. Jeff McDaniel, whom sold me my car was very helpful and kind. I didn't feel stressed out trying to buy a car like I did at many Everyone was so kind. Jeff McDaniel, whom sold me my car was very helpful and kind. I didn't feel stressed out trying to buy a car like I did at many other dealerships. Definitely couldn't say thank you enough and recommend to everyone! More
Pleasent buying experience Really enjoyed working with Jeff McDaniel on my recent vehicle purchase. He was very helpful from the start of the process of me purchasing a Tacoma Really enjoyed working with Jeff McDaniel on my recent vehicle purchase. He was very helpful from the start of the process of me purchasing a Tacoma (had to order) to the end when he spent time explaining the features. Got to meet and talk with Mr. McDonough while I was "waiting a minute" on Jeff which was a real pleasure as well. Very good car buying experience and would highly recommend McDonough Toyota. Steve Cosby, one of the management team even provided me with a set of mud flaps for my new truck as well as providing entertainment. More
Venza 2013 I recently just purchased a Venza 2013 and could have not asked for a better car buying experience! After having a horrible experience at another loca I recently just purchased a Venza 2013 and could have not asked for a better car buying experience! After having a horrible experience at another local dealership, I did not want to even look for another car. However, Gary Eavey helped me with finding the best vehicle that I could afford and really fell in love with. The staff are very friendly and genuine. They want the best outcome for you and make you feel like you're not "just a sale." I recommend anyone and everyone to purchase your next vehicle here! More
Excellent service! I purchased a 2010 Honda CR-V from Dave Woods, throughout the entire experience he was nothing but helpful and friendly. Like my luck would have it, t I purchased a 2010 Honda CR-V from Dave Woods, throughout the entire experience he was nothing but helpful and friendly. Like my luck would have it, the battery ran dead in the first week, and Dave is now on his way to Lexington to get my car and fix it for me. Outstanding customer services and salesmanship. Would definitely recommend this dealership and Dave in the future. More
Exceptional Salesperson - Gary Eavey My daughter began her car shopping at another local dealer, and was treated terribly. She went to McDonough and met with Gary Eavey, who is an excepti My daughter began her car shopping at another local dealer, and was treated terribly. She went to McDonough and met with Gary Eavey, who is an exceptional salesperson. Highly knowledgeable, professional and efficient, made the car buying experience fun. Everyone at the dealership is very friendly and helpful. My daughter said she will only buy cars from Gary Eavey, because she trusts him so much. Stephanie Hanna More
Best car buying experience Jeff was great to work with. He was patient, knowledgeable, and very helpful. We appreciated the fact that he allowed us to take our time (we met with Jeff was great to work with. He was patient, knowledgeable, and very helpful. We appreciated the fact that he allowed us to take our time (we met with Jeff 4times) without being aggressive or pushy. We will definitely be back. A big thanks to Harry for being so co-operative in going to get our new 4 Runner!! More
Excellent Service The service that my wife an I received at McDonough Toyota was exceptional. We purchased our vehicle through TrueCar and could not be happier with bot The service that my wife an I received at McDonough Toyota was exceptional. We purchased our vehicle through TrueCar and could not be happier with both the vehicle we bought and the service we received. My wife and I live in Lexington and did not want to make numerous trips to Staunton to complete the sale. Our Salesman, Gary Eavey, made our purchase as simple as possible and we only needed up going to McDonough once. Gary, along with the rest of the staff at McDonough were very welcoming and I would recommend this dealer to anyone. Both of my parents work closely with car dealers in their respective professions, so I have an extensive background with all different types of salesman and car dealers. Gary and McDonough rank among the best that I have ever interacted with. More