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McDonough Toyota

Staunton, VA

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240 Reviews

918 Richmond Avenue

Staunton, VA

24401

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Showing 240 reviews

December 20, 2017

2016 Toyota Dave is great to work with. No pressure at all during any of our conversations. Treated me like and equal and with respect. The vehicle I was looking More

by jmann667
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Woods
Dec 21, 2017 -

McDonough Toyota responded

jmann667, Congratulations on your new vehicle. Thank you for taking the time to write this review, we appreciate your loyalty and hope you are enjoying your new vehicle. We are so glad that you have a great car buying experience, this is our goal for all our customers. Welcome to McDonough Toyota Family Sincerely, McDonough Toyota Team

December 19, 2017

Losing a long time customer When I had my car inspected I was told I needed an alignment and had significant wear on the side of my tires. I didn't feel like my car was driving More

by Tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis Hylton, Lyle Lotts
Dec 19, 2017 -

McDonough Toyota responded

Tina, We are sorry that you feel the recommendations we made were not correct. The recommended alignment was based on laser measurements calculated by an unbiased computer system. If there is anything we can do to rectify this situation, please let us know. We always value our customers and want to do anything we can to keep them happy. Sincerely, McDonough Toyota

December 08, 2017

Best experiences ever! Gary is the most down-to-earth person I've ever met at a car dealership. He helped us to find exactly what we needed, within our budget, to prepare f More

by Kim S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eavey
Dec 08, 2017 -

McDonough Toyota responded

Kim, Thank you for writing this great review for Gary, we value your opinion and your loyalty. Congratulations on your new car. We are proud to have you as part of the McDonough Toyota Family. Sincerely, McDonough Toyota Team

November 16, 2017

2018 Tundra Dave is the best. He makes buying a new vehicle a great experience. He make you feel like family. The dealership is great they make you feel at home. More

by 2018tundracementlisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Woods
Nov 17, 2017 -

McDonough Toyota responded

2018tundracementlisa, Thank you so very much for taking the time to write this great review. Congratulations, and hope you are enjoying your new ride. We love to hear the you had a great car buying experience. I will be sure to pass your great review on to Dave and the Team. Welcome to McDonough Toyota Family. Sincerely, McDonough Toyota Team

November 07, 2017

Great Experience with Dave Woods! Dave is extremely knowledgeable and helpful. We were under no pressure. Purchased a 2017 Tacoma through Dave and we are quite content. He was extre More

by tacoma4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Woods
Nov 07, 2017 -

McDonough Toyota responded

Congratulations on your new Tacoma, Thank you for taking the time to write this great review. I will pass it on to Dave and our team. Glad to have you as part of McDonough Toyota Family. Sincerely, McDonough Toyota Team

October 27, 2017

Second purchase Last week I purchased a vehicle for the second time from McDonough Toyota. Got a great deal on each without haggling. Dave Woods was my sales associat More

by Greg B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Woods
Oct 27, 2017 -

McDonough Toyota responded

Greg, Thank you for taking the time to write this review. Congratulations on your new car, love having you as a loyal member of the McDonough Toyota Family. Our sales associates are honest and will do all they can to help our customers. I will be sure to let Dave know you wrote this great review. Sincerely,. McDonough Toyota Team

October 01, 2017

Wonderful Servcice! We were looking for an affordable used Prius in great condition. We went to several other dealerships and no one could or would help us find what we n More

by HeatherNFallon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Woods, Aaron Baldwin
Oct 02, 2017 -

McDonough Toyota responded

Heather, Congratulations on your new car, and thank you for taking the time to write this great review. Our sales team is always ready to help our customers find their perfect car. I will be sure to share your review with Aaron, Dave, and our Team. Welcome to McDonough Toyota Family. Sincerely, McDonough Toyota Team

September 16, 2017

Great Experience with Gary Gary is certainly a very nice consultant. He made my purchase for Corolla an efficient and convenient experience. And he is ready to answer any of you More

by wxt236
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eavey
Sep 18, 2017 -

McDonough Toyota responded

Thank you for taking the time to write this great review for Gary. We appreciate your loyalty and look forward to helping you in the future. Congratulations on your new Corolla, and welcome to the McDonough Toyota Family. Sincerely, McDonough Toyota Team

September 11, 2017

McDonough Toyota My salesman was Aaron Baldwin. He was knowledgeable, courteous, and patient with me. I would definitely recommend him and McDonough to my friends a More

by Shelly Parker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Lotts, Steve Cosby, Aaron Baldwin
Sep 12, 2017 -

McDonough Toyota responded

Shelly, Thank you for your loyalty and for taking the time to write this great review. I will share it with Aaron and our Team. We are happy to have you as a part of the McDonough Toyota Family Sincerely, McDonough Toyota Team

September 03, 2017

Great experience I recently purchased a slightly used RAV4 at this dealership. Aaron Baldwin was great to work with. He really listened to what I was looking for in a More

by Jennifer22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Baldwin
Sep 05, 2017 -

McDonough Toyota responded

Jennifer, Congratulations on your new RAV4. We appreciate you taking the time to write this great review. I will share it with Aaron and the team. We love having you as part of the McDonough Toyota Family. Sincerely, McDonough Toyota Team

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