McDonough Toyota
Staunton, VA
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2015 Highlander purchase We purchased our Highlander from Kris Dixon. He was great , very helpful and had the answers to all our questions. And he took the time to explain the We purchased our Highlander from Kris Dixon. He was great , very helpful and had the answers to all our questions. And he took the time to explain the new options of the 2015 Highlander. Since we purchased the vehicle the service department has also been friendly and helpful when we brought it in for service. We have been to New Mexico, New Orleans and Ohio in the vehicle. It is a wonderful vehicle for short travels and long trips. I would purchase another vehicle from Mr. Dixon and McDonough Toyota. More
Best Place to Buy I had a great experience at McDonough Toyota in Staunton! Being that this was my first NEW car,I searched high and low for the best deals around. McDo I had a great experience at McDonough Toyota in Staunton! Being that this was my first NEW car,I searched high and low for the best deals around. McDonough beat all the other dealer's and were dedicated in getting me in the car of my dreams.I LOVE my 2015 Highlander Limited PLT.Kris Dixon you ROCK! More
Ask for Gary Eavey I don't easily hand out endorsements, but if you're interested in purchasing a new toyota - Gary Eavey at McDonough Toyota in Staunton is the person y I don't easily hand out endorsements, but if you're interested in purchasing a new toyota - Gary Eavey at McDonough Toyota in Staunton is the person you'll want to go see. No pressure and total honesty. Buy a car on your time schedule and comfort zone - not on some sales hype. Gary made my new vehicle buying experiences (yes plural, I bought two new vehicles) a real enjoyable adventure... not to mention GREAT deals... And that's why I purchased a new 2015 Tacoma PreRunner last month and Monday will pick up my new 2015 Prius... Thanks Gary for being not only a great salesman, but a great consumer advocate... More
Thoroughly pleased with our new Camry & especially Gary!!! This was my wife and I's first venture into a new car since our last purchase in 1998. Gary Eavey was a delight to work with as were all of the other This was my wife and I's first venture into a new car since our last purchase in 1998. Gary Eavey was a delight to work with as were all of the other folks that we came in contact with to finalize the details. The experience was excellent with no pressure being applied and all of our questions were answered quickly and completely. Gary even went so far as to come in on his day off to "educate us" as to all of the bells and whistles with this car...that was VERY impressive! It will be our pleasure to recommend Gary and McDonough Toyota to any friends or acquaintances that are in the market for a vehicle!! More
McDonough Sales Matches Toyota Perfection McDonough in Staunton VA is an honest, straightforward, friendly dealership that truly puts the customer first! After doing a reasonable amount of res McDonough in Staunton VA is an honest, straightforward, friendly dealership that truly puts the customer first! After doing a reasonable amount of research, through Consumer Reports, AAA and the Internet, I contacted the Dealership about a 2015 V6, 8 passenger Sienna in Creme Brûlée, Gary Eavey, Sales Consultant, promptly replied to my email telling me they had a van as I described. I arranged to meet Gary the next day. As a SR VP of a major corporation, I found my experience to be the epitome of perfection and drove home in the exact car I wanted, at an excellent price, amazed at the excellence of my personalized experience. I had read the exceptional testimonials, now I can add my amazing customer experience as well. Having purchased 5 new cars in the last twenty years as a single female, no previous experience begins to compare to the McDonough, do yourself a favor and experience customer satisfaction at its finest. Every employee I experienced during my purchase was friendly, competent, and a pleasure to meet. Toyota should study this comparably small, personalized dealership as the perfect example of how Toyota's should be sold in America. More
best car buying experience of my life Working with Mr. Tim Bruff was a very pleasant and easy experience. He is incredibly knowledgeable about his products and extremely patience to work Working with Mr. Tim Bruff was a very pleasant and easy experience. He is incredibly knowledgeable about his products and extremely patience to work with. We hope to work with him in the near future. McDonough Toyota has been the best car buying experience of my life - and that's saying a lot since I'm fairly long in the tooth. More
service department sucks I bought a 2014 tacoma with 7000 miles on it from a nearby dealership. Much to my surprise a lot of doublecab 4wd auto Tacoma's have driveline vibra I bought a 2014 tacoma with 7000 miles on it from a nearby dealership. Much to my surprise a lot of doublecab 4wd auto Tacoma's have driveline vibrations from the factory. I brought mine here to have it hopefully fixed. I waited 2 weeks to get an "appointment" at 8 am. They didn't even get to my vehicle until late in the afternoon and then had to order parts. I asked them why they gave me an appointment time if they had no intention of servicing my vehicle at the agreed upon time. Their explanation was that since I left my vehicle there and went to work, they get to it when they can. If I had stayed in the lobby they would have fixed it at the agreed upon time. Don't be misled, the appointment they give you is xx. To make matters worse they had did this to me twice and it is still not right. Don't buy a Tacoma, but if you do get it fixed elsewhere. More
Rachel Rivers Rocks Rachel provided the very best of customer service for me: she was attentive to my needs, found the very car I was looking for, was meticulous about th Rachel provided the very best of customer service for me: she was attentive to my needs, found the very car I was looking for, was meticulous about the condition of the 2009 Camry which I purchased, negotiated the financial deal well, and helped me to leave feeling so glad to be a part of the McDonough Toyota family. And we had fun, too! More
Excellent experience I bought a 2015 Toyota Tundra from Jeff McDaniel, it was the easiest auto purchase I've ever made. He found the exact truck I wanted for the right pri I bought a 2015 Toyota Tundra from Jeff McDaniel, it was the easiest auto purchase I've ever made. He found the exact truck I wanted for the right price, and had all the accessories installed and made the truck available right when I wanted it. More
Fantastic as always! Once again Jeff McDaniel was awesome to work with. He is always so helpful and makes purchasing a vehicle enjoyable. Yes, that's right, enjoyable. Jef Once again Jeff McDaniel was awesome to work with. He is always so helpful and makes purchasing a vehicle enjoyable. Yes, that's right, enjoyable. Jeff, along with the staff is why we have become customers for life! More