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McDonough Nissan - Service Center

McDonough, GA

4.3
404 Reviews

404 Reviews of McDonough Nissan - Service Center

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October 16, 2020

Mr. Armani Taylor is by far the best. Every time I have an appointment for my car at the McDonough location, he ensures that the service is professional, effective and efficient. He makes sure to get the j More

by Jeanika Brimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armani Taylor
Nov 07, 2020 -

McDonough Nissan responded

Thank you so much for your kind words about your experience here at McDonough Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. We hope to be of service to you again in the future. Best wishes, McDonough Nissan

October 11, 2020

Would highly recommend for fast and prompt customer service. The staff is very courteous, they were very attentive to meet customer needs. If you are looking for quality service provided in a timely ma More

by Scorpio19♏️
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amani Taylor
Oct 14, 2020 -

McDonough Nissan responded

Here at McDonough Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

September 29, 2020

I asked for service on the check engine light in my 2014 Frontier. Truck failed emissions twice. Clean Air Force states nothing they did related to emissions. I feel I was taken advantage of. Service manag More

by joypace10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amari
September 27, 2020

Jerry Evans was my service rep....Jerry is always so nice and accommodating. He is a great asset to Nissan.....Oil and filter change doesn't take long at all. Great dealership....great service. More

by bmcraig
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Evens, Lane Manager (service)
Sep 29, 2020 -

McDonough Nissan responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Nissan and positive feedback means 5the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 26, 2020

This dealership has been nothing but helpful since the day we bought the car , very nice and helpful service department, will continue to take my car back to them More

by cmac3254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coy Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

McDonough Nissan responded

It really means a lot to us that you took the time to write such a positive review about McDonough Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Please don't hesitate to reach out to us if there's anything more we can do!

September 03, 2020

Jerry always take care of me in a timely manner and explain all aspects of service provided. Service was complete within the estimated time frame. Was very pleased. More

by gas56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Evans
Sep 07, 2020 -

McDonough Nissan responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 29, 2020

Adam Hubbard is a knowledge and friendly service advisor. He go beyond the call of duty to ensure the consumer a great services. We highly recommend use Nissan McDonough service department More

by yaphetsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hubbard
Aug 31, 2020 -

McDonough Nissan responded

We appreciate your response to Adam's outstanding service! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we look forward to your next visit! Safe travels!

August 20, 2020

Awesome people was very friendly and helpful. Love my car. Thanks each and everyone there. If you’re looking for a car go to Mcdonough Nissan. More

by DAVISHONKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mazzant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerold
Aug 25, 2020 -

McDonough Nissan responded

Thank you so much for your feedback about McDonough Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 15, 2020

I have always had an excellent experience with this branch. Everyone is very friendly and professional. They go out of the way to make sure your needs are met. Would definitely do business with them ag More

by Lottshana
Recommend Dealer
Yes
Employees Worked With
Jerry, Dean, and the rental department
July 28, 2020

Simple warranty fix They dont call you back, they dont care about you, the service techs are the absolute worst in the industry, not calling me back before the day is ove More

by ET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry
Aug 13, 2020 -

McDonough Nissan responded

We regret that your recent experience at McDonough Nissan fell beneath your standards. We have some high standards for ourselves but apparently, this time we fell short. We assure you that if you give us another opportunity to serve you that you will have the same great experience our other customers do. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (770) 229-7579 and we will do our best to make this better.

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