McDonough Nissan - Service Center

Bad service Took my car in for a recall, didn't have part on the 17th. Was told I would get a call the next day. No call. Took back on the 31st because of a noise Took my car in for a recall, didn't have part on the 17th. Was told I would get a call the next day. No call. Took back on the 31st because of a noise. Was told he would let me know something in about 15 mins. Was told nothing until I approached him and was told they did not hear anything after 2 1/2 hours. Said they would fux the recall and would take about 30 mins. Again another hour. After 3 1/2 hours I left still hearing the noise and now vibrations. More

Great customer service I had a great experience at your dealership I was waited on immediately and I did not have to wait and all the services works plain to me an additiona I had a great experience at your dealership I was waited on immediately and I did not have to wait and all the services works plain to me an additional services were suggest it I did not have to wait a long time and the coffee was good More

Check engine light to new Transmission So they took it in, called me within 20mins to let me know i needed a whilole new transmission. I have Maxcare so i wasn’t too up set. They gave me a So they took it in, called me within 20mins to let me know i needed a whilole new transmission. I have Maxcare so i wasn’t too up set. They gave me a rental that was the same make as my car, but newer. It was pretty simple to get the rental, no cost was put to me. I only paid the deductible for my warranty $50. They called me later to let me know my car was ready. I walked in paid my fee. Walked out with my car. They even apologize for not washing my baby. 😉. They did keep my car longer than was estimated (2 days longer) but I’m not upset about it. More

Outstanding The service was very fast and efficient. The service worker Mr.Jerry was a great help. Being from out of town they made me feel very welcome. Best Nis The service was very fast and efficient. The service worker Mr.Jerry was a great help. Being from out of town they made me feel very welcome. Best Nissan thus far. More

Wouldn't take my car to anyone else I love how Nissan of McDonough loves my Versa as much as I do. Thanks for such exceptional service and a great turn around. My car was repaired and I I love how Nissan of McDonough loves my Versa as much as I do. Thanks for such exceptional service and a great turn around. My car was repaired and I still made it to work on time. More

Friendly Great went over all the things I need repair in future outstanding above a great job kind very easy understanding let friendly family know prices good Great went over all the things I need repair in future outstanding above a great job kind very easy understanding let friendly family know prices good More

First Service Visit I appreciated being allowed to return later in the day for my complimentary car wash since the pipes and brushes were frozen that cold morning. I appreciated being allowed to return later in the day for my complimentary car wash since the pipes and brushes were frozen that cold morning. More

Great service! I am always pleased with the service I receive at McDonough Nissan. The service department staff is always receptive and friendly, the waiting area i I am always pleased with the service I receive at McDonough Nissan. The service department staff is always receptive and friendly, the waiting area is warm and inviting, and check out is a breeze. Keep up the great work! More

Guest Service Service was quick. Drop off was easy. Navigating to the lot was done with ease. Many amenities inside the dealership while waiting for car service. Cl Service was quick. Drop off was easy. Navigating to the lot was done with ease. Many amenities inside the dealership while waiting for car service. Clean and bright environment. More

My experience was great customer service was awesome. Soon as I arrived at the dealership they gave me immediate service. Great customer service!! Doing my time at the dealership we was often checked on a Soon as I arrived at the dealership they gave me immediate service. Great customer service!! Doing my time at the dealership we was often checked on and great snacks! I was caught up in the loop of what was going on with my car. More